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Download media on devices (iphone etc)

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#1 thegrunge OFFLINE  

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Posted 28 March 2020 - 06:05 PM

Hello I can't download media from the server to a device like iphone or other devices. The file remains only ready to sent, Even the task provided for this purpose launched by force does not start the transfer.

 

What i forget to do?

 

Thank you...

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Edited by thegrunge, 28 March 2020 - 06:06 PM.


#2 Luke OFFLINE  

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Posted 28 March 2020 - 06:09 PM

Is the app open on the iPhone? It can take a little time for iOS to start the background download. 



#3 thegrunge OFFLINE  

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Posted 28 March 2020 - 06:12 PM

@Like yes, I noticed this problem when I saw several times the same files waiting for for transfer for one of my clients who tries the maneuver. So I did the test with a local file and it does not seem to start, on the other hand I already made for music without problem. i will let go longer to see and you come back with the result.

 

Thank you!



#4 Luke OFFLINE  

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Posted 28 March 2020 - 06:14 PM

Yea the app needs to be running on the iPhone. It doesn't have to be in the foreground, it just has to at least be running.



#5 thegrunge OFFLINE  

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Posted 28 March 2020 - 06:31 PM

@Luke Thanks for the information, I will pass the massage. Indeed by leaving the app open the transfer is done and is indicated as complete in the server when the person returns to the app!

 

Thank you



#6 Luke OFFLINE  

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Posted 28 March 2020 - 11:00 PM

Thanks for the feedback.



#7 thegrunge OFFLINE  

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Posted 08 April 2020 - 01:23 PM

@Luke I had time to test, here are the findings. Emby can synchronize media on phone, tablet etc. as long as the content is Local. What's in my google dive doesn't sync. However, I do not have this problem with my plex server. The content in my google drive can only be downloaded from a pc

 

Thanks


Edited by thegrunge, 08 April 2020 - 01:31 PM.


#8 Luke OFFLINE  

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Posted 08 April 2020 - 06:20 PM

What happens when you try?



#9 thegrunge OFFLINE  

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Posted 08 April 2020 - 06:22 PM

@Luke The file simply remains on hold, leaving the application open on the recipient device. I checked and I have the necessary space of the iphone.

 

Thanks

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Edited by thegrunge, 08 April 2020 - 06:24 PM.


#10 thegrunge OFFLINE  

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Posted 08 April 2020 - 07:07 PM

.


Edited by thegrunge, 08 April 2020 - 07:07 PM.


#11 Luke OFFLINE  

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Posted 09 April 2020 - 01:41 AM

Is it a large file?



#12 thegrunge OFFLINE  

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Posted 09 April 2020 - 03:08 AM

@Luke hi, no it’s just 5139 mb.

#13 thegrunge OFFLINE  

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Posted 09 April 2020 - 12:25 PM

@Luke in cases where I want to convert a film to a more compatible or less bulky format, the conversion is done, but then the download is not done either. I also did the test with a music album and always with the content from my google drive account.

 

Thanks

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#14 Luke OFFLINE  

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Posted 10 April 2020 - 05:51 PM

Did you make sure to leave the app open on the iOS device?



#15 thegrunge OFFLINE  

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Posted 10 April 2020 - 05:55 PM

@Luke yes many hours

#16 Luke OFFLINE  

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Posted 11 April 2020 - 02:28 PM

Did you try downloading something else?

#17 thegrunge OFFLINE  

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Posted 11 April 2020 - 02:38 PM

@Luke yes I try more than one movies...

#18 Luke OFFLINE  

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Posted 17 April 2020 - 02:43 PM

What version of iOS?



#19 thegrunge OFFLINE  

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Posted 17 April 2020 - 06:24 PM

This is the same thing with android product it’s the server the problème not the device.

#20 neik OFFLINE  

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Posted 21 April 2020 - 04:34 AM

This is the same thing with android product it’s the server the problème not the device.

 

FYI

On my setup downloads on Android Mobile are working just fine.

Latest beta on both server and Android app.







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