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4k playback issues

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#1 Syztemlord OFFLINE  

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Posted 21 March 2020 - 09:31 AM

Hi,

 

When I try watching any 4k content on the Fire app it keeps freezing.  But if I watch on the same device via the Emby Kodi addon it works ok.

 

I've tried changing the buffer size to large on Emby Fire but still no joy.

 

All content is streaming from my local server over my home network.

 

Any ideas?



#2 ebr OFFLINE  

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Posted 21 March 2020 - 12:01 PM

Hi.  Can we please look at an example?

 

How to Report a Problem



#3 Deathsquirrel OFFLINE  

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Posted 21 March 2020 - 12:06 PM

Most likely the movie is freezing because it's transcoding and your server can't keep up.  You can see if it's transcoding in the server manager.  Active sessions are on the front page and show details like whether it's playing direct or transcoding.

 

If it transcodes in Emby but not Kodi then it's likely a player limitation.  Try using an external player like VLC with Emby, you may have less transcoding.  For example, my firetv devices triggered transcoding when using PGS subtitles in the default player but not with VLC..







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