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QNAP TS-451+ 8G ram - friend is experiencing stuttering problems


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I recently put together my first NAS . Took a bit of time and effort but the server is on it and running. I can play local movies just fine but my friend in another state is experiencing stuttering every other second and is unwatchable. All settings are default. I have 1000 up and down and my friend has 300+ down. Not sure quite what is wrong as I am new to this. Maybe something to do with bitrate and transcoding? 

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Hi Luke,

What do you mean by an example? 

I believe he's looking for the external IP address so they can connect and take a look.  I'd DM Luke the IP address instead of posting to a public forum.

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