HanYolo 1 Posted January 26, 2020 Posted January 26, 2020 I recently put together my first NAS . Took a bit of time and effort but the server is on it and running. I can play local movies just fine but my friend in another state is experiencing stuttering every other second and is unwatchable. All settings are default. I have 1000 up and down and my friend has 300+ down. Not sure quite what is wrong as I am new to this. Maybe something to do with bitrate and transcoding?
Luke 39319 Posted January 26, 2020 Posted January 26, 2020 Hi there, can we please look at an example? Thanks. 1
HanYolo 1 Posted January 26, 2020 Author Posted January 26, 2020 (edited) Hi Luke, What do you mean by an example? Edited January 26, 2020 by HanYolo
JaScoMa 33 Posted January 27, 2020 Posted January 27, 2020 Hi Luke, What do you mean by an example? I believe he's looking for the external IP address so they can connect and take a look. I'd DM Luke the IP address instead of posting to a public forum. 1
seanbuff 1050 Posted January 28, 2020 Posted January 28, 2020 No, he's asking to go over an example of the issuehttps://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Then post the logs here so the team can investigate.
Luke 39319 Posted January 28, 2020 Posted January 28, 2020 Yes, please attach the information requested in how to report a media playback issue. Thanks.
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