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Remote control from app can't see sporadically Mac server

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#1 mistercoffee OFFLINE  

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Posted 25 January 2020 - 02:26 PM

My Emby server is Version 4.2.1.0 on a Mac Mini. I keep Emby player open on the Mac Mini and remote control the player using the player app from various other devices -- my Android phone, and Android tablet, my Macbook, my wife's PC laptop.

 

About once a week or so, when I click the "Play On" icon on a remote player, nothing shows in the list of available players to control. It just says "Play On" with nothing below it. If this happens on, for example, my phone, I'll go to my MacBook and try from there but get the same result. In other words, it affects all players on all devices when it happens. Library content from the server is still visible and playable locally on that device.

 

The way I've found to "fix" it is to VNC into the Mac Mini (it's headless) and change the focus of the active apps -- if Emby player is the front-most active window, I'll click on the desktop to make the Finder active, then click Emby to make it active again. If Emby isn't the front-most window, I'll bring it to the front. Basically any change to the focus of Emby player on the server fixes it.

 

Thoughts?

 

thanks



#2 Luke OFFLINE  

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Posted 25 January 2020 - 02:31 PM

Hi, what emby player are you using on Mac mini?

#3 mistercoffee OFFLINE  

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Posted 25 January 2020 - 04:17 PM

Hi, what emby player are you using on Mac mini?

 

Web player in Chrome. Is there an alternative? Nothing listed here: https://emby.media/download.html



#4 Luke OFFLINE  

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Posted 25 January 2020 - 11:07 PM

Until we have Emby Theater ported to MacOS then yes this is your best option. Unfortunately for now this is expected behavior. The web app establishes a connection so that the server can send remote control messages, but once the MacOS system idles, or once you move the web app into the background, then the connection will only be allowed to remain open for a short period of time until MacOS pauses it. Once you come back to the web app it will re-open, but obviously that might defeat your purpose. Once we have Emby Theater ported to MacOS, then you can use that where we'll have better control over this.



#5 mistercoffee OFFLINE  

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Posted 26 January 2020 - 02:11 AM

Hmm, this really handicaps the usefulness of the remote player. I have previously posted that the remote loses visibility of the current "now playing" track and has no access to manage the queue. That was about a year ago. Will Emby Theater ported to Mac solve that, too? What is the timeline?

 

thanks



#6 Luke OFFLINE  

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Posted 26 January 2020 - 11:34 AM

Hopefully soon.





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