unable to find metadata when sorting with AutoOrganize

[Bountyhunter 0]

I'm having issues when sorting with AutoOrganize, when I pick all the settings and click okay for the series I get error:null with this in the error log

 

*** Error Report ***
    Version: 4.3.1.0
    Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
    Operating system: Unix 4.15.0.74
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Runtime: file:///opt/emby-server/system/System.Private.CoreLib.dll
    Processor count: 4
    Program data path: /var/lib/emby
    Application directory: /opt/emby-server/system
    System.Exception: System.Exception: No provider metadata found for The Witcher season 1 episode 1
     at Emby.AutoOrganize.Core.FileOrganizationService.PerformOrganization(EpisodeFileOrganizationRequest request)
    Source: Emby.AutoOrganize
    TargetSite: Void MoveNext()

[Luke 40103]

Hi there, please attach the complete emby server log. Thanks.

[Bountyhunter 0]

Here is the full log

Emby Server Log.txt

[chef 3808]

Wow, big log.

 

So I can see the organization plugin can't match James our man from Japan. But that won't nessessarily show an error in the UI.

 

The other thing that will show an error in the UI, is if the file was in use by another process when you attempt to organize it, or match it.

 

 

But, trying to match Witcher, might be because the name of the file seems to be "The Witcher season 1 episode 1"

 

I bet if you changed it to "The.Witcher.s01e01" you'd get a match.

 

Pretty sure we split name strings with '.' delimiter.

 

Sorry if this is incorrectly answered.

[Luke 40103]

That would be a good thing to try. Thanks.

[Bountyhunter 0]

Tried changing the name of the witcher file to no sucess

 

I was able to organize the first james may episode but it fell over on the secound one.

 

I have a screenshot of what happened when I tried to organize the secound episode.

emby log.txt

[Luke 40103]

Can you try that one again?