Emby Theater for Windows not working .

[ParcelRot 1]

I did some more testing - if I pick any resolution that has the number of vertical lines greater than 1440 (for example, 2560x1600 or 2048x1536) Emby Theater doesn't work - it shows up in taskbar, but nothing is shown on the screen, although it behaves as if it is 100% transparent as I can hear UI sounds if it has focus.

[ParcelRot 1]

I wonder if it is an issue in Electron that happens sometimes... perhaps related to this? https://github.com/electron/electron/issues/18877

[ParcelRot 1]

I may have found a workaround that may help others --- I forced Windows 8 compatibility mode on the Emby Theater shortcut. The Emby Theater window now renders correctly. This is certainly a strange bug, as everything was fine a few hours earlier.

If I reverse the compatibility mode I get the invisible window again.

[ParcelRot 1]

I believe I found a solution, at least for myself: the problem occurred after I assigned an ICC profile to the TV (in the display adapter settings). I was using the Rec2020 ICC profile file from:
http://color.support/iccprofiles.html

This messes up Emby Theater and *also* messes up Chrome. In the latter, with the Rec2020 ICC profile set as the default profile for the TV, Chrome will only show a transparent window several seconds after launching Chrome! I guess this ICC profile is not compatible with the Chrome or Electron browser renderers...if I remove the ICC profile or set it to the built-in sRGB profile in Windows 10, everything works again.

[ParcelRot 1]

I did a quick google search to see if Rec2020 ICC profiles have issues with Chrome (and other browsers) and it looks like there can be. Scroll down to the Rec2020 section of this document and it mentions software problems unless you use a specially made Rec2020 ICC profile with a workaround:

https://github.com/saucecontrol/Compact-ICC-Profiles

[Luke 40128]

7 hours ago, ParcelRot said:

I believe I found a solution, at least for myself: the problem occurred after I assigned an ICC profile to the TV (in the display adapter settings). I was using the Rec2020 ICC profile file from:
http://color.support/iccprofiles.html

This messes up Emby Theater and *also* messes up Chrome. In the latter, with the Rec2020 ICC profile set as the default profile for the TV, Chrome will only show a transparent window several seconds after launching Chrome! I guess this ICC profile is not compatible with the Chrome or Electron browser renderers...if I remove the ICC profile or set it to the built-in sRGB profile in Windows 10, everything works again.

That's interesting, thanks for the info.

[TJSNHS04 9]

it happened to me too .. I solved it

[crazy4emby 1]

Switching this to minimized for me worked. It actually does open the window and you can see it, fullscreen.  Right click on the file to get the properties. 

Edited December 6, 2023 by crazy4emby

[tufeixp 1]

I can not launch my emby theater for windows either, here's the log, where I can not see any clue:

2024-06-27 20:51:11.612 Info Main: Application path: C:\Users\shown\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe
2024-06-27 20:51:11.613 Info Main: Emby
    Command line: C:\Users\shown\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe
    Operating system: Microsoft Windows NT 10.0.22631.0
    64-Bit OS: True
    64-Bit Process: False
    User Interactive: True
    Processor count: 16
    Program data path: C:\Users\shown\AppData\Roaming\Emby-Theater
    Application directory: C:\Users\shown\AppData\Roaming\Emby-Theater\system
2024-06-27 20:51:11.635 Info Main: C:\Users\shown\AppData\Roaming\Emby-Theater\system\x64\electron\electron.exe "C:\Users\shown\AppData\Roaming\Emby-Theater\system\electronapp" "C:\Users\shown\AppData\Roaming\Emby-Theater\data\electron" "C:\Users\shown\AppData\Roaming\Emby-Theater\system\cec\cec-client.x64.exe" "C:\Users\shown\AppData\Roaming\Emby-Theater\system\x64\mpv\mpv.exe"
2024-06-27 20:51:11.680 Info App: Application version: 3.0.20.0
2024-06-27 20:51:11.697 Info App: Application configuration:
    {"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":false}
2024-06-27 20:51:11.698 Info App: Loading MediaBrowser.Model, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2024-06-27 20:51:11.698 Info App: Loading MediaBrowser.Common, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2024-06-27 20:51:11.698 Info App: Loading Emby.Theater, Version=3.0.20.0, Culture=neutral, PublicKeyToken=null
2024-06-27 20:51:11.718 Info Main: HDMI CEC driver installation was previously cancelled.
2024-06-27 20:51:11.766 Info App: Core startup complete
2024-06-27 20:51:14.765 Info TaskManager: StartupTrigger fired for task: Check for application updates
2024-06-27 20:51:14.766 Info TaskManager: Queueing task SystemUpdateTask
2024-06-27 20:51:14.768 Info TaskManager: Executing Check for application updates
2024-06-27 20:51:14.781 Info HttpClient: HttpClientManager GET: https://api.github.com/repos/MediaBrowser/Emby.Theater.Windows/releases
2024-06-27 20:51:17.102 Info TaskManager: Check for application updates Completed after 0 minute(s) and 2 seconds
2024-06-27 20:51:17.109 Info TaskManager: ExecuteQueuedTasks
 

[Luke 40128]

On 6/27/2024 at 8:57 AM, tufeixp said:

I can not launch my emby theater for windows either, here's the log, where I can not see any clue:

2024-06-27 20:51:11.612 Info Main: Application path: C:\Users\shown\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe
2024-06-27 20:51:11.613 Info Main: Emby
    Command line: C:\Users\shown\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe
    Operating system: Microsoft Windows NT 10.0.22631.0
    64-Bit OS: True
    64-Bit Process: False
    User Interactive: True
    Processor count: 16
    Program data path: C:\Users\shown\AppData\Roaming\Emby-Theater
    Application directory: C:\Users\shown\AppData\Roaming\Emby-Theater\system
2024-06-27 20:51:11.635 Info Main: C:\Users\shown\AppData\Roaming\Emby-Theater\system\x64\electron\electron.exe "C:\Users\shown\AppData\Roaming\Emby-Theater\system\electronapp" "C:\Users\shown\AppData\Roaming\Emby-Theater\data\electron" "C:\Users\shown\AppData\Roaming\Emby-Theater\system\cec\cec-client.x64.exe" "C:\Users\shown\AppData\Roaming\Emby-Theater\system\x64\mpv\mpv.exe"
2024-06-27 20:51:11.680 Info App: Application version: 3.0.20.0
2024-06-27 20:51:11.697 Info App: Application configuration:
    {"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":false}
2024-06-27 20:51:11.698 Info App: Loading MediaBrowser.Model, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2024-06-27 20:51:11.698 Info App: Loading MediaBrowser.Common, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2024-06-27 20:51:11.698 Info App: Loading Emby.Theater, Version=3.0.20.0, Culture=neutral, PublicKeyToken=null
2024-06-27 20:51:11.718 Info Main: HDMI CEC driver installation was previously cancelled.
2024-06-27 20:51:11.766 Info App: Core startup complete
2024-06-27 20:51:14.765 Info TaskManager: StartupTrigger fired for task: Check for application updates
2024-06-27 20:51:14.766 Info TaskManager: Queueing task SystemUpdateTask
2024-06-27 20:51:14.768 Info TaskManager: Executing Check for application updates
2024-06-27 20:51:14.781 Info HttpClient: HttpClientManager GET: https://api.github.com/repos/MediaBrowser/Emby.Theater.Windows/releases
2024-06-27 20:51:17.102 Info TaskManager: Check for application updates Completed after 0 minute(s) and 2 seconds
2024-06-27 20:51:17.109 Info TaskManager: ExecuteQueuedTasks
 

hi @tufeixphave you tried it again?