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Emby Theater for Windows not working .


Assasin_Zer0

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Assasin_Zer0

Hi All.

 

I have issues launching Emby Theater on Windows .

 

Emby version 

  5de61eb232783_embyver.jpg

 

Fresh windows install Latest updates installed. 

5de61f0ddea89_winver.jpg

 

Trying to launch emby all i can see is it opening on the taskbar .

5de61f8b24e4c_embylaunch.jpg

 

I can see the following process running in task manager

5de61feae0a30_task.jpg

 

 

I have also confirmed that the desktop window manager is running . 

 

5de6207fe29c4_task2.jpg

 

This is the second clean windows install , and the issue is still there . 

 

 

 

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Assasin_Zer0

Hi , 

 

This session was done over Teamviewer to capture all the screenshots ,

as it's easier getting all the info with a full keyboard and mouse, 

 

The same thing happens when i am physically at the device in the next room . 

It is a Intel NUC7i3BNH.

 

I think i have just managed to resolve the issue. 

 

What i have done.

 

Reinstalled windows again . 

Ran windows updates. 

Installed all drivers using the Intel Driver assistant. 

Downloaded Visual C runtime AIO. (Includes 2005 2008 2010 2012 2013 2015 2017 2019 All in both x64 and x86 )

 

Intel assistant for me did not download the latest IGD so i manually downloaded this from the intel website. 

 

Updated to the latest Bios version i was able to find on intel website for this nuc. 

 

 

So to be honest i am not sure what actually resolved the issue.

 

i did follow more or less the same process during the last two re-installs , so my guess would be.

 

Either the Bios update (Which i doubt because ET was working before the initial windows fresh install )

Visual C Runtime 

Or the updated display drivers. 

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  • 4 months later...
Assasin_Zer0

Same issue is back.

Did a fresh install again with the latest version of emby.

Windows 10 64 bit fully patched.

 

Emby starts up but only shows in the taskbar.

I can see the electron and emby service running.

 

Nothing else happens.

Tried different display drivers . No change.

 

Any ideas?

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Assasin_Zer0

Great, thanks !

Hi Luke, Sorry it's been a hectic , week , 

I'm still on duty as part of essential services here is South Africa. 

I'm busy with another fresh install . 

Will re-install ET once done , and see what happens , I will report back as soon as i am done . 

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Assasin_Zer0

Hi Luke, Sorry it's been a hectic , week , 

I'm still on duty as part of essential services here is South Africa. 

I'm busy with another fresh install . 

Will re-install ET once done , and see what happens , I will report back as soon as i am done . 

Hi

 

Here is everything i could get . 

So it looks like it starts, But it is only visible in the taskbar, Clicking on doesn't seem to do anything, so it's not like it starts minimized.

Sometimes it is almost as if there is an invisible window where emby should be. So if i were to try and click on let's say the X64 folder to opened it .

nothing would happen , it would not register the click as if there is some kind of layer in front of it . 

 

 

  5e9d37b5b2e54_Annotation20200420074339.p

 

5e9d37c25810f_Annotation20200420074449.p

 

5e9d37db4339f_Annotation20200420074716.p

5e9d37ee08855_Annotation20200420074815.p

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Assasin_Zer0

Great, let me know if it helps. Thanks.

Hi Luke , 

 

Same issue , I have uninstalled, and made sure that there are no leftovers ,

Did a clean install and it does the same , 

Just for fun , i also tried running different versions of the intel display drivers and that also didn't really change anything , 

i though id give it a try anyways as that seemed to have fixed the issue last time . 

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Assasin_Zer0

Hi Luke , 

 

Looks like the same thing hey , 

It opens up the first time , prompts for CEC Driver installation and that seems to be it .

It seems launch both Electron and Emby . 

 

 

 

 

  5eaa4a1f1ab88_Annotation20200430054311.p5eaa4a2de61be_Annotation20200430054606.p

 

 

 

 

I can see both processes running and emby in the task-bar but other than that nothing . 

 

5eaa4b24e026b_Annotation20200430055042.p

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  • 3 months later...
38 minutes ago, Asaduzzaman Pavel said:

i have same issue.

Hi there, can you please describe your issue? Thanks !

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  • 3 months later...

i have same issue... ran installer, copied zip from git all result in the same thing... have emby icon in taskbar but no emby window... 

have discovered ther's a window but it's blank and fully transparent so it behaves like the machine is locked, but its not, its in fullscreen mode. if you change te focus you can get to he other windows... 

 

any ideas what to try next?

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  • 1 month later...

My Emby theater just started doing this.  When I click it it opens but I see no window.  The first time I tried to open it today the window did appear.  It disappeared when I tried to maximize it and I haven't seen it again.  I tried to reinstall but I receive errors during installation.  The condition is the same after a reboot.

 

Thanks

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Luke
On 1/13/2021 at 7:47 AM, KeithA said:

My Emby theater just started doing this.  When I click it it opens but I see no window.  The first time I tried to open it today the window did appear.  It disappeared when I tried to maximize it and I haven't seen it again.  I tried to reinstall but I receive errors during installation.  The condition is the same after a reboot.

 

Thanks

Hi, are you still running into this? What version are you running? Try rebooting and then installing the latest version from the website on top of your existing version. Please see if that helps. Thanks !

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ParcelRot

I just got the same issue - 3.0.14. Exactly the same issue as the OP in just about every way.

Here is the interesting bit...if I close Emby Theater, then change the resolution to something else (ie. from 3840x2160 to 1920x1080), it works again.

Doing a full uninstall with removing all traces does not fix it for me. I *have* to use a different resolution than 3840x2160 on my PC otherwise I get the same problem as the OP. Is there a registry artifact being left behind that 'remembers' the resolution I am using???

I suspect that I have to reinstall windows from scratch to fix this. This basically makes Emby Theater useless for me unless I downgrade my display settings.

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