Ronknapp6937 0 Posted March 23 Share Posted March 23 I have seen that the update 4.4 is available. I've downloaded it from the website and tried to install the update to no avail. Terramaster is asking for a file with a file extension .tpk the file downloaded on the website is .tar.xz. The new version of the emby server is not on terramasters application store yet. Sorry if I'm missing something so simple. I'm new to this whole server thing. Thanks in advance! Link to post Share on other sites
Luke 25328 Posted March 23 Share Posted March 23 I have seen that the update 4.4 is available. I've downloaded it from the website and tried to install the update to no avail. Terramaster is asking for a file with a file extension .tpk the file downloaded on the website is .tar.xz. The new version of the emby server is not on terramasters application store yet. Sorry if I'm missing something so simple. I'm new to this whole server thing. Thanks in advance! The next step now that we've released is we have to submit to TerraMaster. Unfortunately you can't use the manual install because Terramaster is not yet making that available for third party apps to use. Link to post Share on other sites
Ronknapp6937 0 Posted March 23 Share Posted March 23 I will wait for the update and fingers crossed it helps! Thanks! Link to post Share on other sites
cyberion 0 Posted April 1 Share Posted April 1 I have version 4.2.1.0, released 27/12/2019. It is a lot more stable but still takes a while to register and logon even when told via startup to remember the last login. It also shuts down automatically occasionally. Is there something in the Server Management that may be doing some maintenance and trying to restart? Even with allege problems. I LOVE EMBY.... I also have Plex, but switched about 12 months ago. Link to post Share on other sites
Luke 25328 Posted April 8 Share Posted April 8 4.4.2 should be available soon. I am submitting it to TerraMaster tonight. Please let me know how that compares. Thanks. Link to post Share on other sites
hebertpl 0 Posted April 26 Share Posted April 26 Hello.. I have the same issue on the server crashing.. Bad gateway etc.. This only started happening since the new 4.4.2.0 update yesterday! F2-210 Link to post Share on other sites
Luke 25328 Posted April 26 Share Posted April 26 Hello.. I have the same issue on the server crashing.. Bad gateway etc.. This only started happening since the new 4.4.2.0 update yesterday! F2-210 Hi there, please attach the emby server log from when this happened. thanks. Link to post Share on other sites
hebertpl 0 Posted April 26 Share Posted April 26 Thanks for responding so quickly..attached is my log....only error word i can find is related to port mapper! embylog.txt Link to post Share on other sites
hebertpl 0 Posted April 26 Share Posted April 26 I should add that on my router I've activated Web Server internal port 8096 external port 8096..protocol tcp... I'm very new to this... Was working well for over two weeks until latest 4.4.2.0 update yesterday.. I've just rebooted my router as well just in case! Thanks again Link to post Share on other sites
hebertpl 0 Posted April 27 Share Posted April 27 Update - when i enter the Terramaster Desktop TOS and click on Applications and then Emby....the Server says Stopped....I click restart and it works for a while! Found this option of restarting better than rebooting my Terramaster ! Any suggestions would be appreciated. Thank you Link to post Share on other sites
Luke 25328 Posted April 28 Share Posted April 28 Update - when i enter the Terramaster Desktop TOS and click on Applications and then Emby....the Server says Stopped....I click restart and it works for a while! Found this option of restarting better than rebooting my Terramaster ! Any suggestions would be appreciated. Thank you As a test, can you try uninstalling the port mapper plugin, then restarting the server and see if that helps? Thanks. Link to post Share on other sites
hebertpl 0 Posted April 28 Share Posted April 28 Thanks Luke...I've removed the mapper this morning and will let you know how it goes! Link to post Share on other sites
hebertpl 0 Posted April 28 Share Posted April 28 Update - Emby Server stopped again after i was scrolling pictures...any other suggestions would be greatly appreciated. embylog.txt Link to post Share on other sites
hebertpl 0 Posted April 28 Share Posted April 28 Made it crash by viewing photos...log attached! embyserver.txt Link to post Share on other sites
hebertpl 0 Posted May 1 Share Posted May 1 Hello Community, I've been trying to troubleshoot this problem for well over a week now and I've reached the limit of my technical skills! emby log attached! The issue has to do with the server systematically stopping while i'm viewing/scrolling through pictures...the first 20 pictures display and then only an icon (see screenshot). All pictures are in jpg format....most folders contain around 500 pictures. NAS folder order is //appdata/pictures/year. I continue to add more picture folders every week and refresh metadata and library scan every-time. I then enter TOS on the F2-210, click on installed applications and then the Emby application..the server is displaying stopped status (see screenshot)....i click restart and then it works until next scrolling freeze! While the emby server is online, movie streaming works no problem and has never frozen/stopped! Unfortunately the server is no longer accessible for other users until a manual restart....have only 5 users in total but in different timezones..so very frustrating. Would like to conclude in saying that i'm a new NAS/Emby user and am quite impressed by the product and its functionality..very impressive. Any advice/support would be appreciated...thank you. embyserver.txt Link to post Share on other sites
Luke 25328 Posted May 12 Share Posted May 12 Hi, are you still running into this? Link to post Share on other sites
hebertpl 0 Posted May 12 Share Posted May 12 Hello Luke.. I've had to close access to the photos portion of the emby server as it was freezing (stopping) every time someone would scroll pictures.. The movie portion (streaming) works fine... Any suggestions would be greatly appreciated. Thank you Link to post Share on other sites
hebertpl 0 Posted May 12 Share Posted May 12 Hello Luke.. I've had to close access to the photos portion of the emby server as it was freezing (stopping) every time someone would scroll pictures.. The movie portion (streaming) works fine... Any suggestions would be greatly appreciated. Thank you... Link to post Share on other sites
hebertpl 0 Posted May 20 Share Posted May 20 Hello Luke.. Any suggestions? Thanks Link to post Share on other sites
Luke 25328 Posted June 8 Share Posted June 8 @@hebertpl are you still running into this? Please try with Emby Server 4.4.3 as soon as it's in the TerraMaster app store and let us know if it helps. Thanks. Link to post Share on other sites
hebertpl 0 Posted June 9 Share Posted June 9 Hello Luke and thanks for the follow-up, Yes, still an issue on version 4.4.2.0. Picture scrolling from an android and windows device causes the server to freeze and stop. I'll try the new version as soon as it's released by Terramaster and let you know! thanks Link to post Share on other sites
hebertpl 0 Posted July 6 Share Posted July 6 Hello Luke....almost a month and no update from Terramaster! FYI Regards, Philippe Link to post Share on other sites
Luke 25328 Posted July 10 Share Posted July 10 I'll follow up and check with them on this. Thanks for reporting. Link to post Share on other sites
hebertpl 0 Posted July 15 Share Posted July 15 Hello Luke... you're the man! Just updated the server and it appears to be light years better...no crashing but didn't have a ton of time to test..will do a deep dive and report back soon. Great product and excellent followup...thank you, philippe Link to post Share on other sites
Luke 25328 Posted July 16 Share Posted July 16 Thanks for the feedback! Link to post Share on other sites
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