Jump to content


Photo

Emby crashing on F2-210


  • Please log in to reply
28 replies to this topic

#1 aughbar OFFLINE  

aughbar

    Newbie

  • Members
  • 5 posts
  • Local time: 01:19 AM

Posted 28 November 2019 - 11:43 AM

Hi. I am new here so I am very sorry if I did something wrong.

 

My issue is that Emby is crashing randomly. Sometimes it can work whole day or two and sometimes it crashes within a couple of minutes or when I try to play something.

 

There was an update in the app store today which I did and then Emby wouldn't start at all. I had to uninstall it and then install it again which then worked as before and it's still crashing.

 

I have attached some logs. Please let me know if there is anything else you need to help me sort this out.

 

It seems to be working fine on my phone but via browser, tv or another phone it will crash every now and then.

 

Server - F2-210

TOS - 4.1.12 - 2935

Emby version - 4.1.0.26

 

Regards

Attached Files



#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153189 posts
  • Local time: 09:19 PM

Posted 28 November 2019 - 11:47 AM

Hi, Does this only happen during playback?

#3 aughbar OFFLINE  

aughbar

    Newbie

  • Members
  • 5 posts
  • Local time: 01:19 AM

Posted 28 November 2019 - 12:02 PM

No. Let's say I turn the server On now and when I check it in some time I will just get the circle in the middle of the screen like it's thinking but no matter how long I wait nothing will happen. Only restarting the server will help

 

Another time I turn the server On, watch a movie and it's fine. When I then go on it again to watch something I get the circle in the middle of the screen.

 

Is there anything you want me to try to narrow it down?



#4 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153189 posts
  • Local time: 09:19 PM

Posted 28 November 2019 - 07:52 PM

Did you install the server from the Terramaster app store?



#5 aughbar OFFLINE  

aughbar

    Newbie

  • Members
  • 5 posts
  • Local time: 01:19 AM

Posted 29 November 2019 - 04:17 AM

Yes. I have tried updating manually but emby does not see the file. Something to do with the extension I think, so I have the version that is available from the Terramaster app store

 

Edit 29.11.19

 

I just tested viewing via browser and the server is crashing every time. No matter if its HD or 4k. All works fine on my phone so might be something to do with transcoding? Do I need Emby Premiere to fix this?


Edited by aughbar, 29 November 2019 - 05:15 AM.


#6 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153189 posts
  • Local time: 09:19 PM

Posted 29 November 2019 - 02:31 PM

No you don't need Emby Premiere. We're looking into it, thanks.



#7 yeshua1trueway OFFLINE  

yeshua1trueway

    Newbie

  • Members
  • 6 posts
  • Local time: 08:19 PM

Posted 02 December 2019 - 03:17 PM

I have had the same issues are there any updated steps at this time to resolve the issue?



#8 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153189 posts
  • Local time: 09:19 PM

Posted 03 December 2019 - 12:59 PM

I was notified tonight by Terramaster that they have released 4.3. Can you updating to that?



#9 Des the moon bear OFFLINE  

Des the moon bear

    Newbie

  • Members
  • 2 posts
  • Local time: 08:19 PM

Posted 03 December 2019 - 05:52 PM

Hi, I updated to emby Server 4.3. and my server is still crashing on my Terramaster F2-210  NAS 


Edited by Des the moon bear, 03 December 2019 - 05:53 PM.


#10 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153189 posts
  • Local time: 09:19 PM

Posted 03 December 2019 - 05:57 PM

Hi, I updated to emby Server 4.3. and my server is still crashing on my Terramaster F2-210  NAS 

 

Hi there, please attach the emby server log from when this happened. Thanks.



#11 Des the moon bear OFFLINE  

Des the moon bear

    Newbie

  • Members
  • 2 posts
  • Local time: 08:19 PM

Posted 03 December 2019 - 10:23 PM

Hi there, please attach the emby server log from when this happened. Thanks.

Here are the server logs from my server.

Attached Files



#12 DesignUnlimNY OFFLINE  

DesignUnlimNY

    Newbie

  • Members
  • 6 posts
  • Local time: 08:19 PM
  • LocationRochester, NY

Posted 31 January 2020 - 04:25 PM

What came about with the recent update on or around 1-30 the server keeps unconnected on my Terramaster NAS? I have F2-210 model.



#13 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153189 posts
  • Local time: 09:19 PM

Posted 31 January 2020 - 04:26 PM

Hi there, we didn't release any update. Please attach the information requested in how to report a problem. Thanks !



#14 DesignUnlimNY OFFLINE  

DesignUnlimNY

    Newbie

  • Members
  • 6 posts
  • Local time: 08:19 PM
  • LocationRochester, NY

Posted 31 January 2020 - 06:23 PM

I also have a F2-210 and same is happening on my end. I can get it to work again for awhile but have to restart the NAS

Hi. I am new here so I am very sorry if I did something wrong.

 

My issue is that Emby is crashing randomly. Sometimes it can work whole day or two and sometimes it crashes within a couple of minutes or when I try to play something.

 

There was an update in the app store today which I did and then Emby wouldn't start at all. I had to uninstall it and then install it again which then worked as before and it's still crashing.

 

I have attached some logs. Please let me know if there is anything else you need to help me sort this out.

 

It seems to be working fine on my phone but via browser, tv or another phone it will crash every now and then.

 

Server - F2-210

TOS - 4.1.12 - 2935

Emby version - 4.1.0.26

 

Regards



#15 DesignUnlimNY OFFLINE  

DesignUnlimNY

    Newbie

  • Members
  • 6 posts
  • Local time: 08:19 PM
  • LocationRochester, NY

Posted 31 January 2020 - 06:25 PM

I thought it was just me having this problem? It is looking for different extender to manually update it right from the TAS Desktop on my F2-210

Yes. I have tried updating manually but emby does not see the file. Something to do with the extension I think, so I have the version that is available from the Terramaster app store

 

Edit 29.11.19

 

I just tested viewing via browser and the server is crashing every time. No matter if its HD or 4k. All works fine on my phone so might be something to do with transcoding? Do I need Emby Premiere to fix this?



#16 DesignUnlimNY OFFLINE  

DesignUnlimNY

    Newbie

  • Members
  • 6 posts
  • Local time: 08:19 PM
  • LocationRochester, NY

Posted 31 January 2020 - 11:18 PM

Hi there, we didn't release any update. Please attach the information requested in how to report a problem. Thanks !

I think what I meant was the update from Terramaster



#17 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153189 posts
  • Local time: 09:19 PM

Posted 01 February 2020 - 11:58 AM

What is your TOS version now?

#18 Ronknapp6937 OFFLINE  

Ronknapp6937

    Newbie

  • Members
  • 7 posts
  • Local time: 09:19 PM

Posted 16 March 2020 - 04:51 PM

I am having same issues. I have to restart my NAS for the emby server to restart then it will start working with no issues. Any ideas as to what is making this happen? Its a pain for me to have to log into TOS to manually restart my NAS.



#19 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153189 posts
  • Local time: 09:19 PM

Posted 16 March 2020 - 04:56 PM

I am having same issues. I have to restart my NAS for the emby server to restart then it will start working with no issues. Any ideas as to what is making this happen? Its a pain for me to have to log into TOS to manually restart my NAS.

 

Hi there, can you please attach the emby server log from when this happened? Thanks.



#20 Ronknapp6937 OFFLINE  

Ronknapp6937

    Newbie

  • Members
  • 7 posts
  • Local time: 09:19 PM

Posted 16 March 2020 - 05:14 PM

I'm trying to attach the file but having issues


Edited by Ronknapp6937, 16 March 2020 - 05:16 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users