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#1 cebernic OFFLINE  

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Posted 14 November 2019 - 08:35 AM

Emby is my favor I mean the best family movie collector and player for me ,so I am using it since 2 years ago.

But one of the updates after I'm encounting a weird problem:

 

When Ive watching 21:9 movie it was stretching in fullscreen... Everything seems getting a bit tall (mean X size abit small and  Y size abit higher) It situation only show up in 21:9 movies ...but others normally.

I don't know how to reset it I'm tried to set my TV monitor and some output parmaters in PS4 but nothing helps. I think it was worked perfect months ago and I have no touched anything for settings.

so I'm here to getting some helps !!!

 

These things I can confirmed in following list:

1) My emby server fine

2) Andorid TV app / Android app / PC chrome  All working fine without any problem.

 

Plz ,some one or devs help me!!! thanks!


Edited by cebernic, 14 November 2019 - 08:39 AM.

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#2 Luke OFFLINE  

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Posted 14 November 2019 - 12:46 PM

Hi, and 16:9 titles are ok?

How are you playing on the PS4?

#3 cebernic OFFLINE  

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Posted 14 November 2019 - 01:08 PM

Hi, and 16:9 titles are ok?

How are you playing on the PS4?

1) Yes .all 16:9 movies + subtitles works fine,but only 21:9.

2) Using PS4 Pro with latest PS4 firmware.

3) My operation: goto WWW browser, and then connect my private Emby Server as usually ,but 21:9 movies stretching ..I'm seeing.the actors much taller than original...I'm tried with fullscreen or press [] to native window,,it's same.

4) my cell phone(Emby android) and TV(Emby TV) and PC(Web) all movies works fine.

 

I'm confused.


Edited by cebernic, 14 November 2019 - 01:09 PM.


#4 Luke OFFLINE  

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Posted 14 November 2019 - 02:09 PM

Are they direct playing?



#5 cebernic OFFLINE  

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Posted 15 November 2019 - 06:13 AM

Are they direct playing?

yes, direct playing...

and I also tried realtime encode cuz I reset the bitrate to lower ,it's siutation same.



#6 cebernic OFFLINE  

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Posted 15 November 2019 - 06:14 AM

Are they direct playing?

 

Should I post a pic here?



#7 Luke OFFLINE  

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Posted 15 November 2019 - 12:08 PM

Yes that would be great, thanks.

#8 cebernic OFFLINE  

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Posted 09 December 2019 - 11:57 AM

Yes that would be great, thanks.

I'm been traveling with acouple weeks and sorry for delayed answer.

this is pic what I've seen.

 

PS4: (By browser own with ps4)5dee6d7042cdb_ps4.jpg

 

5dee6e5be3979_ps42.jpg

 

 

This is my pc by chrome

5dee6de0613ee_pc.jpg



#9 cebernic OFFLINE  

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Posted 09 December 2019 - 12:04 PM

Yes that would be great, thanks.

 

I'm pretty sure it was a issue from the ps4 browser compatibility, so you can check it

 

Thanks xD..


Edited by cebernic, 09 December 2019 - 12:04 PM.


#10 Luke OFFLINE  

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Posted 09 December 2019 - 03:24 PM

Are you using http://tv.emby.media on the ps4?



#11 cebernic OFFLINE  

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Posted 10 December 2019 - 04:33 AM

Are you using http://tv.emby.media on the ps4?

Nope, I've created a private emby server in my server and I access it via my domain.

It used to be works fine without any issues



#12 Luke OFFLINE  

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Posted 10 December 2019 - 11:49 PM

Ok then sorry I'm not sure what to say. 

http://tv.emby.media

 

Is what we're actively testing on Ps4. Thanks.



#13 cebernic OFFLINE  

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Posted 11 December 2019 - 08:39 AM

Ok then sorry I'm not sure what to say. 

http://tv.emby.media

 

Is what we're actively testing on Ps4. Thanks.

I knew http://tv.emby.media is your portal for movie watching. It should be a http forwarder and it make a connection between media server and user... but I use emby without this domain. I'm meaning I can access emby by my domain and it was work fine ..like https://mydomain.com/ both pc and android app, some revisions after it's works weird on my ps4 browser with 21:9 movie screen scaling but Android & PC still worked perfectly.

 

so ,are you team will no longer support access emby within private domain?


Edited by cebernic, 11 December 2019 - 08:42 AM.


#14 Luke OFFLINE  

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Posted 11 December 2019 - 01:54 PM

It still is private. The connection is direct from browser to your server.

#15 cebernic OFFLINE  

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Posted 12 December 2019 - 04:01 AM

It still is private. The connection is direct from browser to your server.

so it's any solutions here?



#16 Luke OFFLINE  

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Posted 12 December 2019 - 12:56 PM

What version of emby server are you running?

#17 cebernic OFFLINE  

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Posted 25 December 2019 - 11:19 AM

What version of emby server are you running?

abit older version ,it's 3.5 ...lol...is that thing relating?



#18 Luke OFFLINE  

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Posted 26 December 2019 - 01:47 AM

It could be an issue, yes.



#19 hyts OFFLINE  

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Posted 27 December 2019 - 11:26 AM

abit older version ,it's 3.5 ...lol...is that thing relating?

My son has the same problem, what cebernic wrote on 14 November 2019. But at us the Emby Server's version is the latest 4.3.1.0. The PS4 is connected to a 1920x1080 resolution TV set.

For accessing the Emby Server he uses the web browser of PS4 (with the latest firmware), with address for local LAN http://(local LAN IP address of Emby Server):8096 (not through tv.emby.media, but directly), and for remote access through https://tv.emby.media with address https://(mydomain) with port 8920.

The vertical stretching issue is the same in both cases. The problem arises with video resolutions 1920x816, 1920x804, 1920x802 or in general 1920x(8 hundred and something). The playback of these videos is absolutely perfect on other than PS4 machines, e.g. Android Emby app or Windows Chrome works well.

I'm sure, that the 1920x800 type videos are filling automatically the 1920x1080 resolution TV set display, not retaining the original aspect ratio.


Edited by hyts, 15 January 2020 - 02:42 AM.


#20 yarez0 OFFLINE  

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Posted 13 January 2020 - 07:24 AM

hi guys, same issue here on ps4 pro







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