Video Loop at 72 minutes

[kokovartalo 0]

Hi,

 

I'm having a problem with the video starting to loop at 72 minutes. It loops for a few seconds, plays 5 seconds and starts to loop again.

 

I'm running Emby server 4.2.1.0 on Synology DS216play. I play it from Apple TV.

 

Any suggestions how to fix it?

 

Thanks in advance

[Luke 39432]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !

[kokovartalo 0]

Hi,

 

This has happened with different video files and the logs attached are only concerning one file. I attached all the logs so there is a lot stuff but You may see the error inside the first log. I can provide logs from the other video files too if You want.

 

The video files I have had problems with are in different sizes (2GB - 9GB).

 

Emby_Server_Logs.txt

[kokovartalo 0]

Any help is much appreciated. I'm stuck here.

 

I can't watch any movie that lasts longer than 72 minutes....

[kokovartalo 0]

@@Luke , Can you help me with this?

[Luke 39432]

Hi, is it only certain videos, or all videos? Is it only with a specific Emby app, or multiple apps?

[kokovartalo 0]

@@Luke

Thanks for replying.

This does not occur on all videos. I haven't figured out, what would be the common factor with these videos.

 

This happens with the Emby Server (Synology Nas) and Emby App (Apple TV). I haven't tried anything else.

[Luke 39432]

Hi, so only when playing on apple tv?

[kokovartalo 0]

@@Luke

 

Yes, I haven't tried anything else.

[kokovartalo 0]

@@Luke

 

Is there anything I can do?

[Luke 39432]

@@kokovartalo

 

There's nothing obvious here, but Emby Server 4.3 is soon to be released. Can we please re-evaluate with that once available? Thanks !

[kokovartalo 0]

@@Luke

 

Yes,let's do that. Thanks.