impossible to connect

[jjpold 0]

Hello,

I have a AS6102T Asustor server linked to my computer through a box. I can access to all my AS6102T files. Unfortunately, when I launch Emby, the connection is impossible. My ports 80 and 8096 are open and I don't have a firewall problem... Any ideas why it won't work ?

Thanks !

[Luke 39396]

Hi there, are you able to use the web interface on the asustor machine?

[jjpold 0]

Yes I can !

[Luke 39396]

The emby web interface?

[jjpold 0]

No that's the problem. When I try to launch the Emby Server, the connexion fails. It says that it can't connect with the address 192.168.0.19:8096.

[Luke 39396]

Can you try our beta asustor package and see how that compares? thanks.

[jjpold 0]

I'm not sure to understand. If you're talking about a beta emby app in the Asustor central app, I don't find any... Where should it be if not in the Asustor app store ?

[Luke 39396]

https://emby.media/nas-server.html

[jjpold 0]

Ok thanks. I did install the beta 4.3.0.11 version but I still can't connect to the server...

[Luke 39396]

Are you sure Emby Server is running?

[jjpold 0]

That's what I'm trying to launch !

[Luke 39396]

Is any server log generated under //home/emby/logs ?

[jjpold 0]

There is nothing in "home".... It seems that no emby server has been created. I have tried Plex (sorry !) and there is a plex server installed...

Edited October 4, 2019 by jjpold

[jjpold 0]

I deleted the emby app on my Asustor server, restarted, reinstalled the app and stil impossible to create the server. Same message : can't establish connection with the server address : 192.168.0.19:8096.

 

should I understand there is no solution ?...

Edited October 4, 2019 by jjpold

[Luke 39396]

I deleted the emby app on my Asustor server, restarted, reinstalled the app and stil impossible to create the server. Same message : can't establish connection with the server address : 192.168.0.19:8096.

 

should I understand there is no solution ?...

 

Hi, we're not yet sure what your issue is as we're not able to reproduce.

[jjpold 0]

Hi, Just for info, I have tested with another NAS Asustor, the AS6302T version, and it didn't change the problem... Could it be a setting problem in my PC ?

Edited October 7, 2019 by jjpold

[Luke 39396]

i doubt it, because you shouldn't even need a PC at all if you can do everything from the Asustor.

[Hulrrich 0]

I have the same problem in a Nimbustor 4.

 

if They work at the same time Emby and Asustor's DLNA servers seem to create conflicts by wanting to access from my "LG C8 series" TV.

 

I guess it's some port conflict or something, if you need something concrete, ask for it.

[Luke 39396]

@@jjpold are you still having an issue?

[jjpold 0]

Yes of course ! I came here because I thought someone from Emby could help me find à solution. But no one did. So Yes I still have an issue... And it seems I'm not the only one !

[Luke 39396]

And it seems I'm not the only one !

 

Why do you say that?

[jjpold 0]

I have the same problem in a Nimbustor 4.

 

if They work at the same time Emby and Asustor's DLNA servers seem to create conflicts by wanting to access from my "LG C8 series" TV.

 

I guess it's some port conflict or something, if you need something concrete, ask for it.

That's why

[jjpold 0]

You can close the topic, I changed to Plex. At least it works now.

Your way to "help" resolving my problem is really incompréhensible to me...

bye

[Luke 39396]

I apologize for your issue. We're happy to continue helping you. We're just not sure yet what the issue is.

[bidikman 0]

Hello hello I think the problem comes Nas because we can not go back in directory tree installation on the Nas, unless you go in ssh root, I can not connect more local on and even in uninstalling the Nas application it keeps the old installation configuration I think it is necessary to completely uninstall the installation in root with command line and re do a clean installation behind.