playback hangs/drops after cinema mode pre trailers

[Guest asrequested]

I have codec intros playing right after it, if that makes any difference?

[Guest asrequested]

I did notice that he has smart parental control, enabled. Would that make a difference?

[Luke 40079]

I did notice that he has smart parental control, enabled. Would that make a difference?

 

For custom intros, no.

[MrPippali 1]

Great, thanks for doing that.

 

@@MrPippali, what version of Emby Theater are you running?

1.1.273.0

 

should be the latest on everything

[PuffyToesToo 341]

I just wanted to add that I am having the same problem. The only way to get anything to play was to disable the cinema intro. This also is happening on my bf's system, so I don't know if it's an isolated issue. I have been using the exact same intro for a year now, and it's only 10 seconds long. Never had any issues whatsoever until ~about the last week. 

Edited November 18, 2019 by PuffyToesToo

[Luke 40079]

I just wanted to add that I am having the same problem. The only way to get anything to play was to disable the cinema intro. This also is happening on my bf's system, so I don't know if it's an isolated issue. I have been using the exact same intro for a year now, and it's only 10 seconds long. Never had any issues whatsoever until ~about the last week.

 

Please answer the same questions that we've asked earlier in this topic. Thanks.