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playback hangs/drops after cinema mode pre trailers

cinema mode trailers playback

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#21 MrPippali OFFLINE  

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Posted 15 November 2019 - 11:26 PM

the file is ziped above but here you go...
 

Attached File  Family Media 1.zip   1.63MB   4 downloads
 

 

and its Android TV, Android Mobile, IOS, Fire Stick and chromecast that are having the problem
work's fine in webbrowser

Attached Files



#22 Doofus OFFLINE  

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Posted 15 November 2019 - 11:39 PM

Played fine on my Shield....



#23 Luke OFFLINE  

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Posted 17 November 2019 - 10:13 PM

Played fine on my Shield....

 

did you try it in theater?



#24 Doofus OFFLINE  

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Posted 17 November 2019 - 11:16 PM

did you try it in theater?

 

I tried it in desktop, store version and the online Theater (tv.emby.media).... it worked in all of them.



#25 Luke OFFLINE  

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Posted 17 November 2019 - 11:23 PM

Great, thanks for doing that.

 

@MrPippali, what version of Emby Theater are you running?



#26 Doofus OFFLINE  

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Posted 17 November 2019 - 11:30 PM

I have codec intros playing right after it, if that makes any difference?



#27 Doofus OFFLINE  

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Posted 17 November 2019 - 11:32 PM

I did notice that he has smart parental control, enabled. Would that make a difference?



#28 Luke OFFLINE  

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Posted 17 November 2019 - 11:37 PM

I did notice that he has smart parental control, enabled. Would that make a difference?

 

For custom intros, no.



#29 MrPippali OFFLINE  

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Posted 18 November 2019 - 07:45 AM

Great, thanks for doing that.

 

@MrPippali, what version of Emby Theater are you running?

1.1.273.0

should be the latest on everything



#30 PuffyToesToo OFFLINE  

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Posted 18 November 2019 - 09:10 AM

I just wanted to add that I am having the same problem. The only way to get anything to play was to disable the cinema intro. This also is happening on my bf's system, so I don't know if it's an isolated issue. I have been using the exact same intro for a year now, and it's only 10 seconds long. Never had any issues whatsoever until ~about the last week. 


Edited by PuffyToesToo, 18 November 2019 - 09:11 AM.


#31 Luke OFFLINE  

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Posted 18 November 2019 - 01:30 PM

I just wanted to add that I am having the same problem. The only way to get anything to play was to disable the cinema intro. This also is happening on my bf's system, so I don't know if it's an isolated issue. I have been using the exact same intro for a year now, and it's only 10 seconds long. Never had any issues whatsoever until ~about the last week.


Please answer the same questions that we've asked earlier in this topic. Thanks.





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