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Issues with my .m3u tuner


Arly (Sprinkles)
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Arly (Sprinkles)

Hey,

 

I subscribed to Helix IPTV yesterday, got it all mapped out and configured it Emby, and come to find out the streams play for a few moments, to about a minute before closing out and going back to guide.

 

It can not be an issue on their end due to the fact that I get perfect viewing on their android app and web browser apps.

 

Any help is nice. Thanks.

 

- Arly

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Hi.  If they have an option for the type of streams to request, make sure you are requesting .ts and not .m3u (for the individual streams, not the set of channels).

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Arly (Sprinkles)

Let me try this and see what happens. Thanks.

 

Toyed around with this, not sure if I'm doing this right.

 

Where should I neccessarily be looking to request these ts streams.

 

@@ebr

Edited by Arly (Sprinkles)
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maegibbons

When you download your channel list file from your provider they usually give you an option for the type of streaming file contained within the list.

 

So the option should be on the page where you download your channels file from.

 

Krs

 

Mark

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Arly (Sprinkles)

When you download your channel list file from your provider they usually give you an option for the type of streaming file contained within the list.

 

So the option should be on the page where you download your channels file from.

 

Krs

 

Mark

I wasn't given the option to "download" a channel list file, I received everything via Email.

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maegibbons

What did you receive in email?

 

You can PM me if you prefer.

 

Krs

 

Mark

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Arly (Sprinkles)

What did you receive in email?

 

You can PM me if you prefer.

 

Krs

 

Mark

PM'd.

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mark-in-dallas

I am assuming that the solution was to change the end of the M3U link from output=m3u8 to output=ts, because I had the same issue before, and figured I would post it for anyone else that may have the same problem.

Edited by mark-in-dallas
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maegibbons

Hi there, let's look at an example. Please see how to report a media playback issue. thanks !

 

@@Luke It is resolved now.

 

 

I am assuming that the solution was to change the end of the M3U link from output=m3u8 to output=ts, because I had the same issue before, and figured it would post it for anyone else that may have the same problem.

 

That is indeed what needed to be done.

 

Krs

 

Mark

Edited by maegibbons
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knuckle

I tried switching to ts but emby fails to play them at all .....m3u8 freeze frames every few minutes 

Edited by knuckle
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knuckle

running 4.2.1.0 on win have tried m3u8 -- when I first installed it played but freeze framed about every 20 seconds -- so I tried ts and it played the same 4 minute loop over and over so I removed live tv restarted emby server re-added the original hls link and now it just spins -- how much of the logfiles would you like ?

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how much of the logfiles would you like ?

 

This is answered in the link above. All of the information you need is there for you. Thanks !

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knuckle
2019-08-14 23:59:59.445 Info App: Application version: 4.2.1.0

2019-08-14 23:59:59.445 Info App: Emby

Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll

Operating system: Microsoft Windows NT 6.2.9200.0

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Runtime: file:///C:/Users/Administrator/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll

Processor count: 8

Program data path: C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata

Application directory: C:\Users\Administrator\AppData\Roaming\Emby-Server\system

2019-08-14 23:59:59.445 Info App: Plugins:

Cinema Mode 1.0.24.0

Dlna 1.0.23.0

Dvd Folder Support 1.0.0.0

Fanart.tv 1.0.3.0

MovieDb 1.1.9.0

MusicBrainz 1.0.9.0

Nfo Metadata 1.0.18.0

OMDb 1.0.6.0

Open Subtitles 1.0.18.0

Port Mapper 1.0.2.0

Studio Images 1.0.1.0

TheAudioDb 1.0.6.0

TheTVDB 1.0.17.0

2019-08-14 23:59:59.445 Info TaskManager: Rotate log file Completed after 0 minute(s) and 0 seconds

2019-08-14 23:59:59.456 Info TaskManager: ExecuteQueuedTasks

2019-08-15 00:58:13.002 Info TaskManager: IntervalTrigger fired for task: Send Download Notifications

2019-08-15 00:58:13.002 Info TaskManager: Queueing task DownloadNotificationScheduledTask

2019-08-15 00:58:13.002 Info TaskManager: Executing Send Download Notifications

2019-08-15 00:58:13.004 Info TaskManager: Send Download Notifications Completed after 0 minute(s) and 0 seconds

2019-08-15 00:58:13.016 Info TaskManager: ExecuteQueuedTasks

2019-08-15 00:58:14.878 Info TaskManager: IntervalTrigger fired for task: Convert media

2019-08-15 00:58:14.878 Info TaskManager: Queueing task SyncConvertScheduledTask

2019-08-15 00:58:14.878 Info TaskManager: Executing Convert media

2019-08-15 00:58:14.879 Info TaskManager: Queueing task ServerSyncScheduledTask

2019-08-15 00:58:14.879 Info TaskManager: Convert media Completed after 0 minute(s) and 0 seconds

2019-08-15 00:58:14.879 Info TaskManager: Executing Cloud & Folder Sync

2019-08-15 00:58:14.881 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds

2019-08-15 00:58:14.891 Info TaskManager: ExecuteQueuedTasks

2019-08-15 00:58:14.917 Info TaskManager: ExecuteQueuedTasks

2019-08-15 00:58:15.042 Info TaskManager: IntervalTrigger fired for task: Cloud & Folder Sync

2019-08-15 00:58:15.042 Info TaskManager: Queueing task ServerSyncScheduledTask

2019-08-15 00:58:15.042 Info TaskManager: Executing Cloud & Folder Sync

2019-08-15 00:58:15.044 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds

2019-08-15 00:58:15.055 Info TaskManager: ExecuteQueuedTasks

2019-08-15 01:59:59.202 Info TaskManager: DailyTrigger fired for task: Thumbnail image extraction

2019-08-15 01:59:59.203 Info TaskManager: Queueing task ChapterImagesTask

2019-08-15 01:59:59.203 Info TaskManager: Executing Thumbnail image extraction

2019-08-15 01:59:59.203 Info TaskManager: Scheduled task Thumbnail image extraction will run with a time limit of 240 minutes

2019-08-15 01:59:59.456 Info TaskManager: Thumbnail image extraction Completed after 0 minute(s) and 0 seconds

2019-08-15 01:59:59.467 Info TaskManager: ExecuteQueuedTasks

2019-08-15 03:58:12.705 Info TaskManager: IntervalTrigger fired for task: Send Download Notifications

2019-08-15 03:58:12.705 Info TaskManager: Queueing task DownloadNotificationScheduledTask

2019-08-15 03:58:12.705 Info TaskManager: Executing Send Download Notifications

2019-08-15 03:58:12.713 Info TaskManager: Send Download Notifications Completed after 0 minute(s) and 0 seconds

2019-08-15 03:58:12.719 Info TaskManager: ExecuteQueuedTasks

2019-08-15 03:58:14.580 Info TaskManager: IntervalTrigger fired for task: Convert media

2019-08-15 03:58:14.580 Info TaskManager: Queueing task SyncConvertScheduledTask

2019-08-15 03:58:14.580 Info TaskManager: Executing Convert media

2019-08-15 03:58:14.581 Info TaskManager: Queueing task ServerSyncScheduledTask

2019-08-15 03:58:14.581 Info TaskManager: Convert media Completed after 0 minute(s) and 0 seconds

2019-08-15 03:58:14.581 Info TaskManager: Executing Cloud & Folder Sync

2019-08-15 03:58:14.582 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds

2019-08-15 03:58:14.592 Info TaskManager: ExecuteQueuedTasks

2019-08-15 03:58:14.614 Info TaskManager: ExecuteQueuedTasks

2019-08-15 03:58:14.748 Info TaskManager: IntervalTrigger fired for task: Cloud & Folder Sync

2019-08-15 03:58:14.748 Info TaskManager: Queueing task ServerSyncScheduledTask

2019-08-15 03:58:14.748 Info TaskManager: Executing Cloud & Folder Sync

2019-08-15 03:58:14.749 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds

2019-08-15 03:58:14.758 Info TaskManager: ExecuteQueuedTasks

2019-08-15 05:29:00.841 Info TaskManager: SystemEventTrigger fired for task: Hardware Detection

2019-08-15 05:29:00.841 Info TaskManager: Queueing task HardwareDetectionScheduledTask

2019-08-15 05:29:00.841 Info TaskManager: Executing Hardware Detection

2019-08-15 05:29:00.845 Info SoftwareCodecProvider: h264, libx264, libx264 Software Encoder, V-E-libx264

2019-08-15 05:29:00.845 Info SoftwareCodecProvider: hevc, libx265, libx264 Software Encoder, V-E-libx265

2019-08-15 05:29:00.845 Info SoftwareCodecProvider: mpeg4, mpeg4, MPEG-4 part 2 Software Encoder, V-E-mpeg4

2019-08-15 05:29:00.845 Info SoftwareCodecProvider: msmpeg4v3, msmpeg4, MPEG-4 part 2 (MS Variant 3) Software Encoder, V-E-msmpeg4

2019-08-15 05:29:00.845 Info SoftwareCodecProvider: vp8, libvpx, libvpx VP8, V-E-libvpx

2019-08-15 05:29:00.848 Info Dx11VaCodecProvider: Start GetCodecList()

2019-08-15 05:29:00.848 Info Dx11VaCodecProvider: End GetCodecList()

2019-08-15 05:29:00.848 Info QuickSyncCodecProvider: ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json -disable_dx11

2019-08-15 05:29:00.848 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Execute: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json -disable_dx11

2019-08-15 05:29:01.266 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Started.

2019-08-15 05:29:01.430 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Process exited with code 0

2019-08-15 05:29:01.492 Info QuickSyncDx11CodecProvider: ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json 

2019-08-15 05:29:01.492 Info QuickSyncDx11CodecProvider: ProcessRun 'ffdetect_qsvencdec' Execute: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json 

2019-08-15 05:29:01.535 Info QuickSyncDx11CodecProvider: ProcessRun 'ffdetect_qsvencdec' Started.

2019-08-15 05:29:01.645 Info QuickSyncDx11CodecProvider: ProcessRun 'ffdetect_qsvencdec' Process exited with code 0

2019-08-15 05:29:01.695 Info NvidiaCodecProvider: ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 nvencdec -print_format json -disable_dx11

2019-08-15 05:29:01.695 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Execute: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 nvencdec -print_format json -disable_dx11

2019-08-15 05:29:01.741 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Started.

2019-08-15 05:29:01.805 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Process exited with code 1

2019-08-15 05:29:01.868 Info AmfCodecProvider: ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 amfenc -print_format json 

2019-08-15 05:29:01.868 Info AmfCodecProvider: ProcessRun 'ffdetect_amfenc' Execute: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 amfenc -print_format json 

2019-08-15 05:29:01.962 Info AmfCodecProvider: ProcessRun 'ffdetect_amfenc' Started.

2019-08-15 05:29:02.043 Info AmfCodecProvider: ProcessRun 'ffdetect_amfenc' Process exited with code 0

2019-08-15 05:29:02.123 Info TaskManager: Hardware Detection Completed after 0 minute(s) and 1 seconds

2019-08-15 05:29:02.134 Info TaskManager: ExecuteQueuedTasks

2019-08-15 06:58:12.407 Info TaskManager: IntervalTrigger fired for task: Send Download Notifications

2019-08-15 06:58:12.407 Info TaskManager: Queueing task DownloadNotificationScheduledTask

2019-08-15 06:58:12.407 Info TaskManager: Executing Send Download Notifications

2019-08-15 06:58:12.408 Info TaskManager: Send Download Notifications Completed after 0 minute(s) and 0 seconds

2019-08-15 06:58:12.422 Info TaskManager: ExecuteQueuedTasks

2019-08-15 06:58:14.281 Info TaskManager: IntervalTrigger fired for task: Convert media

2019-08-15 06:58:14.281 Info TaskManager: Queueing task SyncConvertScheduledTask

2019-08-15 06:58:14.281 Info TaskManager: Executing Convert media

2019-08-15 06:58:14.282 Info TaskManager: Queueing task ServerSyncScheduledTask

2019-08-15 06:58:14.282 Info TaskManager: Convert media Completed after 0 minute(s) and 0 seconds

2019-08-15 06:58:14.282 Info TaskManager: Executing Cloud & Folder Sync

2019-08-15 06:58:14.284 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds

2019-08-15 06:58:14.294 Info TaskManager: ExecuteQueuedTasks

2019-08-15 06:58:14.321 Info TaskManager: ExecuteQueuedTasks

2019-08-15 06:58:14.451 Info TaskManager: IntervalTrigger fired for task: Cloud & Folder Sync

2019-08-15 06:58:14.451 Info TaskManager: Queueing task ServerSyncScheduledTask

2019-08-15 06:58:14.451 Info TaskManager: Executing Cloud & Folder Sync

2019-08-15 06:58:14.453 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds

2019-08-15 06:58:14.465 Info TaskManager: ExecuteQueuedTasks
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knuckle

this morning --- after having done this several times -- I removed the tuner restarted the server twice then readded the tuner again restarting the server twice for the "you must restart the server message to go away -- and it seems to be working -- I also removed all transcoding so perhaps that was the problem IDK 

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Please don't rotate the log file. Please attach the complete log file from when the server started. Thanks.

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@@knuckle there is a lot of playback activity in this log, from both the web app and what appears to be android tv. Which one should we be looking? And if there was an ffmpeg log, which it appears there was, please attach the corresponding ffmpeg log. thanks.

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knuckle

every device I have tried has the freeze frame issue -- I can restart and it will play fine for a bit and then the freeze frames start again 

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What's the maximum allowed number of simultaneous streams from your iptv provider?

 

All over the log there's simultaneous activity from multiple clients.

 

Can you reproduce the problem with a single active client only?

 

 

PS: Make sure to change your login credentials with your iptv provider. We have indications that some bad guys are stealing iptv logins from logfiles posted here.

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knuckle

I gave it an unlimited line so not a connections issue -- I see it on every client but not all the time -- the same m3u in plex plugin does not do this -- will change the pass here shortly 

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