supermau 37 Posted June 6, 2019 Posted June 6, 2019 Hi, I had this same problem after updating PS4 to Software ver. 4.5 and now is back again after update to software ver 6.71. (The old thred: https://emby.media/community/index.php?/topic/46562-ps4-no-subtitles/) After updating everything works great but no subtitles (external srt) are displayed. I have tried to turn them on and off with no luck. I have tried many movies that used to work fine. I have: PS4-568 Software ver. 6.71 Emby server Version 3.5.3.0 Ubuntu linux 16.04.2 Thank you Emby Team!!! 8-)
Luke 38875 Posted June 7, 2019 Posted June 7, 2019 Can you update to the latest version of emby server?
supermau 37 Posted June 8, 2019 Author Posted June 8, 2019 Ok, I will update and give it a try! Thank you!
Luke 38875 Posted August 27, 2019 Posted August 27, 2019 The same problem unfortunately Subtitles srt does not appear @@R2oz can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !
CarlosLima 150 Posted October 12, 2019 Posted October 12, 2019 Hi, the friend who complained about the lack of subtitle issue on PS4 didn't follow up on the topic.A customer using PS4 complained about the absence of external .srt subtitles. I guided it to use in pc and is perfect.Can anyone tell if this problem can be solved?My emby server is stable, version 4.2.
Luke 38875 Posted October 12, 2019 Posted October 12, 2019 Hi, the friend who complained about the lack of subtitle issue on PS4 didn't follow up on the topic. A customer using PS4 complained about the absence of external .srt subtitles. I guided it to use in pc and is perfect. Can anyone tell if this problem can be solved? My emby server is stable, version 4.2. I tested it a few weeks ago and it was fine. can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !
CaffNoir 10 Posted July 12, 2021 Posted July 12, 2021 Hi ! uncheck Allow subtitle extraction on the fly on ur server settings On 10/12/2019 at 5:06 AM, CarlosLima said: Hi, the friend who complained about the lack of subtitle issue on PS4 didn't follow up on the topic. A customer using PS4 complained about the absence of external .srt subtitles. I guided it to use in pc and is perfect. Can anyone tell if this problem can be solved? My emby server is stable, version 4.2.
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