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PS4 no subtitles with new update 6.71

subtitles PS4

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#1 supermau OFFLINE  

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Posted 05 June 2019 - 10:34 PM

Hi, I had this same problem after updating PS4 to Software ver. 4.5 and now is back again after update to software ver 6.71. (The old thred: https://emby.media/c...4-no-subtitles/)

 

After updating everything works great but no subtitles (external srt) are displayed. I have tried to turn them on and off with no luck. I have tried many movies that used to work fine.

 

I have:

 

PS4-568

Software ver. 6.71

Emby server Version 3.5.3.0

Ubuntu linux 16.04.2

 

Thank you Emby Team!!! 8-)



#2 Luke OFFLINE  

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Posted 07 June 2019 - 12:36 PM

Can you update to the latest version of emby server?

#3 supermau OFFLINE  

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Posted 07 June 2019 - 11:58 PM

Ok, I will update and give it a try! Thank you!



#4 Luke OFFLINE  

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Posted 08 June 2019 - 12:08 AM

Let us know how you get on. Thanks.



#5 R2oz OFFLINE  

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Posted 27 August 2019 - 05:23 PM

The same problem unfortunately
Subtitles srt does not appear


#6 Luke OFFLINE  

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Posted 27 August 2019 - 06:58 PM

 

The same problem unfortunately
Subtitles srt does not appear

 

 

@R2oz can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !



#7 CarlosLima OFFLINE  

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Posted 11 October 2019 - 11:06 PM

Hi, the friend who complained about the lack of subtitle issue on PS4 didn't follow up on the topic.

A customer using PS4 complained about the absence of external .srt subtitles. I guided it to use in pc and is perfect.

Can anyone tell if this problem can be solved?

My emby server is stable, version 4.2.



#8 Luke OFFLINE  

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Posted 11 October 2019 - 11:07 PM

Hi, the friend who complained about the lack of subtitle issue on PS4 didn't follow up on the topic.

A customer using PS4 complained about the absence of external .srt subtitles. I guided it to use in pc and is perfect.

Can anyone tell if this problem can be solved?

My emby server is stable, version 4.2.

 

I tested it a few weeks ago and it was fine. can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !







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