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PS4 no subtitles with new update 6.71


supermau

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supermau

Hi, I had this same problem after updating PS4 to Software ver. 4.5 and now is back again after update to software ver 6.71. (The old thred: https://emby.media/community/index.php?/topic/46562-ps4-no-subtitles/)

 

After updating everything works great but no subtitles (external srt) are displayed. I have tried to turn them on and off with no luck. I have tried many movies that used to work fine.

 

I have:

 

PS4-568

Software ver. 6.71

Emby server Version 3.5.3.0

Ubuntu linux 16.04.2

 

Thank you Emby Team!!! 8-)

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CarlosLima

Hi, the friend who complained about the lack of subtitle issue on PS4 didn't follow up on the topic.

A customer using PS4 complained about the absence of external .srt subtitles. I guided it to use in pc and is perfect.

Can anyone tell if this problem can be solved?

My emby server is stable, version 4.2.

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Hi, the friend who complained about the lack of subtitle issue on PS4 didn't follow up on the topic.

 

A customer using PS4 complained about the absence of external .srt subtitles. I guided it to use in pc and is perfect.

 

Can anyone tell if this problem can be solved?

 

My emby server is stable, version 4.2.

 

I tested it a few weeks ago and it was fine. can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

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CaffNoir

Hi !

uncheck Allow subtitle extraction on the fly on ur server settings

On 10/12/2019 at 5:06 AM, CarlosLima said:

Hi, the friend who complained about the lack of subtitle issue on PS4 didn't follow up on the topic.

A customer using PS4 complained about the absence of external .srt subtitles. I guided it to use in pc and is perfect.

Can anyone tell if this problem can be solved?

My emby server is stable, version 4.2.

 

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