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Premiere not working on external connection

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#1 itschrisonline OFFLINE  

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Posted 02 June 2019 - 12:46 PM

Hi All,

 

for some reason when I connect from external; through a reverse proxy it does not pick up that there is a key registered but when i use a computer connected to the lan it work 

 

Any help would be great,

 

Cheers

Chris

 

 



#2 ebr OFFLINE  

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Posted 03 June 2019 - 09:42 AM

Hi.  It sounds like something is blocking validation of the key when using the reverse proxy.  The client app needs access to validate as well.

 

My Emby Key Says it is Invalid or Missing



#3 itschrisonline OFFLINE  

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Posted 03 June 2019 - 10:28 AM

I thought that would be the case? How come I thought server side validation wold work. and the connection i was using for client side does not allow ip address. is that what the validation server is using? or is there any other way to validate



#4 ebr OFFLINE  

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Posted 03 June 2019 - 01:32 PM

Hi.  The client needs to be able to access mb3admin.com.  Can it do that?



#5 Luke OFFLINE  

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Posted 04 June 2019 - 04:37 PM

@itschrisonline are you still having an issue?



#6 itschrisonline OFFLINE  

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Posted 04 June 2019 - 11:53 PM

@Luke Wont know until tomorrow will keep you updated.

 

Issue is I would like to watch live TV and there is a block on it 



#7 Luke OFFLINE  

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Posted 05 June 2019 - 11:31 AM

Thanks.

#8 itschrisonline OFFLINE  

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Posted 06 June 2019 - 04:20 AM

@Luke still has a problem looks like mb3admin.com has been blocked

#9 ebr OFFLINE  

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Posted 06 June 2019 - 08:48 AM

@Luke still has a problem looks like mb3admin.com has been blocked

 

You will need to allow access to it for the validation to work.

 

Thanks.



#10 itschrisonline OFFLINE  

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Posted 06 June 2019 - 03:15 PM

Unable to do so as it is a corporate network any way to redirect back through the server so it can use its internet connection or a proxy?



#11 ebr OFFLINE  

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Posted 07 June 2019 - 01:31 PM

Sorry, not at this time (unless you can do so at a network level).

 

I suspect this is exactly the kind of activity your corporate network is trying to avoid ;).







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