ferdy.ndf 0 Posted February 27, 2019 Posted February 27, 2019 (edited) Bom dia, comprei 1 mês de emby premiere e a chave de acesso não chegou no meu email, e quando clico em reenviar aparece a mensagem "supporter not found", como podemos resolver isso? atenciosamente. ferdy.ndf@"Xxxxxx".com username: ferdy.ndf Edited February 27, 2019 by Happy2Play email address
ebr 15580 Posted February 27, 2019 Posted February 27, 2019 Hi. We'll handle this in the email you sent. Thanks.
Palomajdeuropa01 0 Posted April 15, 2019 Posted April 15, 2019 comprei 1 mês de emby premiere e a chave de acesso não chegou no meu email, e quando clico em reenviar aparece a mensagem "supporter not found", como podemos resolver isso? Att cosmeiptv01@gmail.com
ebr 15580 Posted April 15, 2019 Posted April 15, 2019 comprei 1 mês de emby premiere e a chave de acesso não chegou no meu email, e quando clico em reenviar aparece a mensagem "supporter not found", como podemos resolver isso? Att cosmeiptv01@gmail.com Hi. How did you purchase?
EdsonLima 0 Posted May 7, 2019 Posted May 7, 2019 Comprei uma licença ontem a noite e ainda nao recebi em meu email , meu email é edsonlima@fibertelecom.net.br , gostaria de saber quanto tempo irao demorar para me mandar
ebr 15580 Posted May 7, 2019 Posted May 7, 2019 Comprei uma licença ontem a noite e ainda nao recebi em meu email , meu email é edsonlima@fibertelecom.net.br , gostaria de saber quanto tempo irao demorar para me mandar Hi. Exactly how did you purchase? Did you do it from an app? 1
EdsonLima 0 Posted May 8, 2019 Posted May 8, 2019 Hi. Exactly how did you purchase? Did you do it from an app? Olha chegou a licença no email do cartao que comprei , só achei estranho pois na hora da compra coloquei o email para mandar a licença , acho que devem programar melhor o servidor de vcs para não ocorrer esse tipo de problema .
ebr 15580 Posted May 8, 2019 Posted May 8, 2019 Hi. If you use direct to card you provide the email but the other methods have their own accounts and emails associated. We're glad you got it going though. Thanks!
Rikksrj 0 Posted July 29, 2019 Posted July 29, 2019 Bom dia acabei de comprar a chave Premium e não chegou no e-mail cadastrado, ricardo_72@outlook.com aguardo resposta
Rikksrj 0 Posted July 29, 2019 Posted July 29, 2019 Comprei via cartão de crédito, na playstore utilizando o e-mail soadbk17@gmail.com
ebr 15580 Posted July 29, 2019 Posted July 29, 2019 Comprei via cartão de crédito, na playstore utilizando o e-mail soadbk17@gmail.com Hi. Have you received it now? In the future if you have a billing issue, if you send an email to billingsupport@emby.media we can get to you faster. Also, I would suggest canceling that store subscription and then, just before the key expires, re-doing it from our website. It will be cheaper for you. Thanks!
julio barboza 0 Posted January 17, 2020 Posted January 17, 2020 Bom dia, comprei 1 mês de emby premiere e a chave de acesso não chegou no meu email, e quando clico em reenviar aparece a mensagem "supporter not found", como podemos resolver isso? atenciosamente. ferdy.ndf@"Xxxxxx".com username: ferdy.ndf estou com esse problema, creio que meu email esta errado e gostaria se arrumar isso se for possivel
Happy2Play 9358 Posted January 18, 2020 Posted January 18, 2020 estou com esse problema, creio que meu email esta errado e gostaria se arrumar isso se for possivel PM's you, please email billingsupport@emby.media
julio barboza 0 Posted January 18, 2020 Posted January 18, 2020 estou com esse problema, creio que meu email esta errado e gostaria se arrumar isso se for possivel bom dia, ontem realizei a compra de 2 contas emby premiere nos seguintes email ( juliobarboza_307@.com ) e a outra compra feita eu coloquei um email errado, email errado ( barbozajun79@gmai.com ) email certo ( barbozajun79@gmail.com ) . e ate o momento nao recebi a chave do emby premiere nem do email correto e nem do email errado, fiz 2 compras> gostaria que alguem me ajudasse
ebr 15580 Posted January 18, 2020 Posted January 18, 2020 Hi. Yes, please email billingsupport@emby.media and they can help you. Thanks.
erisvaldocosta 0 Posted April 11, 2020 Posted April 11, 2020 pessoal comprei uma licenca ate agora nao recebir a chave pelo email erisvaldomedeiros@.com
Luke 39671 Posted April 12, 2020 Posted April 12, 2020 pessoal comprei uma licenca ate agora nao recebir a chave pelo email erisvaldomedeiros@.com https://emby.media/community/index.php?/topic/26125-suporte-portugues/?view=getlastpost
ebr 15580 Posted April 12, 2020 Posted April 12, 2020 Hi. Billing support has been talking to you but we believe you have a typo in your email address at PayPal.
gigiarruda 0 Posted October 26, 2020 Posted October 26, 2020 I bought the key, so far I haven't received it yet
ebr 15580 Posted October 26, 2020 Posted October 26, 2020 16 minutes ago, gigiarruda said: I bought the key, so far I haven't received it yet Please send an email to billingsupport@emby.media. Thanks.
Carlo 4549 Posted October 26, 2020 Posted October 26, 2020 1 hour ago, gigiarruda said: I bought the key, so far I haven't received it yet Hi, Check you spam folder just in case.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now