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Email Notifications Not Working

Email Notifications email notifications

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#1 nickgrill OFFLINE  

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Posted 17 February 2019 - 11:10 AM

I am able to get the test email notifications but I do not receive the emails when new content is added, a user starts watching, or any other setting.  I only receive the test emails.



#2 Luke OFFLINE  

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Posted 18 February 2019 - 01:49 PM

Hi there, can you please go over an example? Server log?

#3 nickgrill OFFLINE  

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Posted 18 February 2019 - 02:15 PM

Hi there, can you please go over an example? Server log?

here is a log with an error

 

2019-02-18 09:06:41.904 Info HttpServer: HTTP POST http://nickgrill.get...essions/Playing. UserAgent: Roku/DVP-9.0 (559.00E04114A)
2019-02-18 09:06:41.906 Info PlaybackReporting - EventMonitorEntryPoint: Adding playback tracker : d159a9a7-4b33-54a8-9ef3-074a4fc04d51-aab8c8ce91a04c5fbc76b01b6f3edd32-fbbfdf8a53631fe78542d3ed2d8f2207
2019-02-18 09:06:41.906 Info PlaybackReporting - EventMonitorEntryPoint: PlaybackTracker : Adding Start Event : 2/18/2019 9:06:41 AM
2019-02-18 09:06:41.906 Info PlaybackReporting - EventMonitorEntryPoint: Creating StartPlaybackTimer Task
2019-02-18 09:06:41.906 Info PlaybackReporting - EventMonitorEntryPoint: StartPlaybackTimer : Entered
2019-02-18 09:06:41.906 Info HttpServer: HTTP Response 204 to 69.126.211.139. Time: 2ms. http://nickgrill.get...essions/Playing
2019-02-18 09:06:41.914 Info App: Sending email 6105636948@mms.att.net with subject Emby: The Links is playing Sing on Roku Streaming Stick
2019-02-18 09:06:41.914 Error App: Error sending email: System.Net.Mail.SmtpException: Failure sending mail. ---> System.Net.Sockets.SocketException: A non-recoverable error occurred during a database lookup
at System.Net.Dns.InternalGetHostByName(String hostName)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)
at System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port)
at System.Net.Mail.SmtpTransport.GetConnection(String host, Int32 port)
at System.Net.Mail.SmtpClient.GetConnection()
at System.Net.Mail.SmtpClient.Send(MailMessage message)
--- End of inner exception stack trace ---
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at MediaBrowser.Plugins.SmtpNotifications.Notifier.SendNotificationCore(UserNotification request, CancellationToken cancellationToken) 

 

this is the test notification working

 

2019-02-18 13:11:41.402 Info App: Sending email 6105636948@mms.att.net with subject Emby: Emby: Test Notification
2019-02-18 13:11:41.402 Error App: Error sending email: System.Net.Mail.SmtpException: Failure sending mail. ---> System.Net.Sockets.SocketException: A non-recoverable error occurred during a database lookup
at System.Net.Dns.InternalGetHostByName(String hostName)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)
at System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port)
at System.Net.Mail.SmtpTransport.GetConnection(String host, Int32 port)
at System.Net.Mail.SmtpClient.GetConnection()
at System.Net.Mail.SmtpClient.Send(MailMessage message)
--- End of inner exception stack trace ---
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at MediaBrowser.Plugins.SmtpNotifications.Notifier.SendNotificationCore(UserNotification request, CancellationToken cancellationToken)
2019-02-18 13:11:41.402 Info HttpServer: HTTP Response 204 to 192.168.3.126. Time: 11ms. http://192.168.3.126...257f5b6617f797a
2019-02-18 13:11:41.407 Info App: Sending email 6105636948@mms.att.net with subject Emby: Emby: Test Notification
2019-02-18 13:11:42.977 Info App: Completed sending email 6105636948@mms.att.net with subject Emby: Emby: Test Notification
2019-02-18 13:11:42.977 Info HttpServer: HTTP Response 204 to 192.168.3.126. Time: 1586ms. http://192.168.3.126...b655705a27faaeb
2019-02-18 13:11:53.739 Info HttpServer: HTTP GET http://192.168.3.126...257f5b6617f797a. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.109 Safari/537.36
2019-02-18 13:11:53.741 Info HttpServer: HTTP GET http://192.168.3.126...mby/System/Logs. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.109 Safari/537.36
2019-02-18 13:11:53.741 Info HttpServer: HTTP Response 200 to 192.168.3.126. Time: 2ms. http://192.168.3.126...257f5b6617f797a
2019-02-18 13:11:53.741 Info HttpServer: HTTP GET http://192.168.3.126...m/Configuration. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.109 Safari/537.36
2019-02-18 13:11:53.742 Info HttpServer: HTTP Response 200 to 192.168.3.126. Time: 1ms. http://192.168.3.126...m/Configuration
2019-02-18 13:11:53.742 Info HttpServer: HTTP Response 200 to 192.168.3.126. Time: 2ms. http://192.168.3.126...mby/System/Logs
2019-02-18 13:11:56.792 Info HttpServer: HTTP GET http://192.168.3.126...v=1550513516787. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.109 Safari/537.36

2019-02-18 13:11:56.792 Info HttpServer: HTTP GET http://192.168.3.126...v=1550513516787. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.109 Safari/537.36 



#4 nickgrill OFFLINE  

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Posted 23 February 2019 - 06:53 PM

Any help?

#5 Luke OFFLINE  

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Posted 23 February 2019 - 10:42 PM

I'm not sure at this point. There's obviously not a widespread problem so this might be host-specific. Can you please attach the complete log file? Thanks.







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