Jump to content
HappyGilmour

Unable to play video to Roku or iOS App

Recommended Posts

HappyGilmour

Hi,

 

I am running Roku Emby version 3.0.134. I am running Emby Server version 4.0.2.0. I am running the Emby app on iOS version 1.7.4. I am a premiere member.

 

When I try to watch a video via Roku or iOS, I either get a blank screen with sound or I get the video replaying a 1 second portion over and over again. This was happening before I upgraded the server and clients. And it continues after upgrading all to latest versions. Interestingly, when I play the video via web browser on a laptop it works perfectly.  I have attached the ffmpegtranscode and EmbyServer log files for reference. Any help you can provide would be greatly appreciated. Thank you.

ffmpegtranscode.log

EmbyServer.txt

Share this post


Link to post
Share on other sites
Luke

Hi there, can you please try turning off hardware acceleration in the transcoding section of the emby server dashboard? Please see if this makes a difference. Thanks.

Share this post


Link to post
Share on other sites
HappyGilmour

Turning off the hardware acceleration fixed the problem. Thank you.

Share this post


Link to post
Share on other sites
softworkz

@@HappyGilmour - The problem  could be caused by throttling.

 

What happens when you turn hw acceleration back on but disable the throttling feature?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...