Guide update request for 7 channels

[cybergrimes 93]

Hello, tower near me recently moved around and swapped out several channels. Currently they have no guide data.

Can you please report these changes for zip code 56515?

 

UHF 509 Mhz:

20.1 "Escape" (previously Heartland)

20.2 "Newsmax"

20.3 "C-SPAN"

20.4 "MSNBC"

20.5 "Automotive TV"

 

UHF 515 Mhz:

K21GND3, 21.3, is now "Grit" (previously Action TV)

K21GND5, 21.5 is now "Laff" (previously Retro TV)

 

http://selectivetv.org/channel-line-up/

 

thanks

Edited February 11, 2019 by cybergrimes

[Luke 40077]

For 509 what are the changes to report?

[cybergrimes 93]

For 509 what are the changes to report?

 

No guide data, they are from the FCC repack last year. They were previously on channels 50.1 through 50.5 (I don't recall the UHF frequency)

I can remap them easily enough to the old data but anyone new to the area would not know they were moved. One of them changed programming too, so mapping to the old station numbers doesn't work for it.

 

http://selectivetv.org/2018/10/channel-repack-is-done/

http://selectivetv.org/2019/01/new-channel-line-up/

Edited February 11, 2019 by cybergrimes

[Luke 40077]

Ok thanks, I'll pass it on.

[Luke 40077]

What lineup are you using?

[cybergrimes 93]

What lineup are you using?

OTA

[Luke 40077]

Thanks.

[cybergrimes 93]

 

Hello, tower near me recently moved around and swapped out several channels. Currently they have no guide data.

Can you please report these changes for zip code 56515?

 

UHF 509 Mhz:

20.1 "Escape" (previously Heartland)

20.2 "Newsmax"

20.3 "C-SPAN"

20.4 "MSNBC"

20.5 "Automotive TV"

 

UHF 515 Mhz:

K21GND3, 21.3, is now "Grit" (previously Action TV)

K21GND5, 21.5 is now "Laff" (previously Retro TV)

 

http://selectivetv.org/channel-line-up/

 

thanks

 

 

@@Luke I hid these away while guide data was wrong, looking at them again today it looks unchanged. Can you send this through again? Local OTA for zip code 56515

Edited April 29, 2019 by cybergrimes

[cybergrimes 93]

SiliconDust has no data for these in their app either. I'll start a thread with them too...

Edited April 29, 2019 by cybergrimes

[Luke 40077]

Yes we'll pass this info along. Thanks.

[cybergrimes 93]

What's a reasonable amount of time for a correction from guide supplier?

[ebr 15665]

Hi.  Q from GN:

 

 

What call letters are associated with the following?

UHF 509 Mhz:

20.1 "Escape" (previously Heartland)

20.2 "Newsmax"

20.3 "C-SPAN"

20.4 "MSNBC"

20.5 "Automotive TV"

[cybergrimes 93]

Hi. Q from GN:

K20AC-D, previously K50DBD

 

Also it looks like 20.5 already changed again to "Bounce" network instead of Automotive network

Edited May 8, 2019 by cybergrimes

[cybergrimes 93]

Here's how HDHR captures the individual callsigns outside of the FCC 'K20AC-D' label

 

 

RabbitEars website looks out of date? *shrug*

 

Edited May 8, 2019 by cybergrimes

[cybergrimes 93]

These are updated now however not sure if a coincidence but 3 other channels had their data disappear at or around the same time. Completely gone from the channel mapping, not just blank/empty guide.

 

This provider has a lot of callsigns flipping around, might be confusing for GN...

 

9.4 Buzzr

9.5 LIGHTtv

9.9 Fox 9

 

Current callsign is: K33DB-D

Again this is for OTA zip 56515

Edited May 13, 2019 by cybergrimes

[ebr 15665]

Let's give them a couple days and see if this corrects itself.  If not, let us know here and we will hit them up again.

 

Thanks.

[cybergrimes 93]

Let's give them a couple days and see if this corrects itself. If not, let us know here and we will hit them up again.

 

Thanks.

No change.

[ebr 15665]

Okay, I reported it to them.  Seems like a pretty inefficient process for them to get these updates from end users...

[cybergrimes 93]

I agree but fwiw it was no different when TiVo used GN, they even have an online form to submit changes. For the few minutes I used Plex for live TV they had also created a form to forward the information along.

I'm fairly rural and this station is paid for by member donations where they then purchase programming for re-transmission, they don't have nightly news or any real facilities. I doubt they have any clue about contacting GN themselves, anytime I see them post online it's very basic "you might have to run the channel scan on your TV set" type statements.

 

I did notice a recent programming change for a larger NBC affiliate out of Minneapolis (that transmits from a satellite tower near me), that lineup was changed almost immediately in the guide data.

That could have been the affiliate taking care of it or just the fact more users in the large metro area, so someone reported to GN right away.

 

Thanks for passing it along.

Edited May 16, 2019 by cybergrimes

[ebr 15665]

Ah.  Thanks for the further details.

[cybergrimes 93]

What do you think is an appropriate amount of time for correction?

[ebr 15665]

Are you saying they haven't fixed the ones I've already reported?

[cybergrimes 93]

The ones you reported on May 16 have not been corrected. These were 3 that were completely fine but disappeared at the same time they corrected the 7 in the original post of this thread.

Details for those 3 are in post 15, here: https://emby.media/community/index.php?/topic/69963-guide-update-request-for-7-channels/?p=741567

Edited May 29, 2019 by cybergrimes

[ebr 15665]

The answer for why it takes them a while to update these sometimes is that they cannot simply take our word for it.  They have to confirm all this information with the FCC.  So, the delay is probably self-explanatory there...

[cybergrimes 93]

Sure okay but in this case it was there, they removed it randomly and what about taking the broadcasters word for it? http://selectivetv.org/channel-line-up/

It's great we have this now so no more separate fee with Schedules Direct but man this is lame, SD support would fix this in about 24-48 hours.