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Guide update request for 7 channels


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#1 cybergrimes OFFLINE  

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Posted 11 February 2019 - 11:27 AM

Hello, tower near me recently moved around and swapped out several channels. Currently they have no guide data.

Can you please report these changes for zip code 56515?

 

UHF 509 Mhz:

20.1 "Escape" (previously Heartland)

20.2 "Newsmax"

20.3 "C-SPAN"

20.4 "MSNBC"

20.5 "Automotive TV"

 

UHF 515 Mhz:

K21GND3, 21.3, is now "Grit" (previously Action TV)
K21GND5, 21.5 is now "Laff" (previously Retro TV)
 
 
thanks

Edited by cybergrimes, 11 February 2019 - 11:31 AM.


#2 Luke OFFLINE  

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Posted 11 February 2019 - 03:06 PM

For 509 what are the changes to report?



#3 cybergrimes OFFLINE  

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Posted 11 February 2019 - 03:15 PM

For 509 what are the changes to report?

 

No guide data, they are from the FCC repack last year. They were previously on channels 50.1 through 50.5 (I don't recall the UHF frequency)

I can remap them easily enough to the old data but anyone new to the area would not know they were moved. One of them changed programming too, so mapping to the old station numbers doesn't work for it.

 

http://selectivetv.o...repack-is-done/

http://selectivetv.o...hannel-line-up/


Edited by cybergrimes, 11 February 2019 - 03:17 PM.


#4 Luke OFFLINE  

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Posted 12 February 2019 - 12:16 AM

Ok thanks, I'll pass it on.



#5 Luke OFFLINE  

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Posted 12 February 2019 - 12:18 AM

What lineup are you using?



#6 cybergrimes OFFLINE  

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Posted 12 February 2019 - 12:22 AM

What lineup are you using?

OTAac94c8aa17a1bfc60706b0b7f7d2afcf.jpg

#7 Luke OFFLINE  

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Posted 12 February 2019 - 12:30 AM

Thanks.



#8 cybergrimes OFFLINE  

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Posted 29 April 2019 - 07:27 PM

 

Hello, tower near me recently moved around and swapped out several channels. Currently they have no guide data.

Can you please report these changes for zip code 56515?

 

UHF 509 Mhz:

20.1 "Escape" (previously Heartland)

20.2 "Newsmax"

20.3 "C-SPAN"

20.4 "MSNBC"

20.5 "Automotive TV"

 

UHF 515 Mhz:

K21GND3, 21.3, is now "Grit" (previously Action TV)
K21GND5, 21.5 is now "Laff" (previously Retro TV)
 
 
thanks

 

 

@Luke I hid these away while guide data was wrong, looking at them again today it looks unchanged. Can you send this through again? Local OTA for zip code 56515


Edited by cybergrimes, 29 April 2019 - 07:28 PM.


#9 cybergrimes OFFLINE  

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Posted 29 April 2019 - 07:35 PM

SiliconDust has no data for these in their app either. I'll start a thread with them too...


Edited by cybergrimes, 29 April 2019 - 07:35 PM.


#10 Luke OFFLINE  

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Posted 01 May 2019 - 12:00 AM

Yes we'll pass this info along. Thanks.



#11 cybergrimes OFFLINE  

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Posted 06 May 2019 - 02:36 PM

What's a reasonable amount of time for a correction from guide supplier?



#12 ebr ONLINE  

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Posted 08 May 2019 - 08:06 AM

Hi.  Q from GN:

 

 

What call letters are associated with the following?

UHF 509 Mhz:

20.1 "Escape" (previously Heartland)

20.2 "Newsmax"

20.3 "C-SPAN"

20.4 "MSNBC"

20.5 "Automotive TV"


#13 cybergrimes OFFLINE  

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Posted 08 May 2019 - 08:21 AM

Hi. Q from GN:

K20AC-D, previously K50DBD

Also it looks like 20.5 already changed again to "Bounce" network instead of Automotive network

Edited by cybergrimes, 08 May 2019 - 09:07 AM.


#14 cybergrimes OFFLINE  

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Posted 08 May 2019 - 08:25 AM

Here's how HDHR captures the individual callsigns outside of the FCC 'K20AC-D' label

a12fc6c48505033dded2d4bae8cf2faa.jpg

RabbitEars website looks out of date? *shrug*

d00ccf79a8c3bb5640a1ca6244d412a0.jpg

Edited by cybergrimes, 08 May 2019 - 08:29 AM.


#15 cybergrimes OFFLINE  

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Posted 13 May 2019 - 12:26 AM

These are updated now however not sure if a coincidence but 3 other channels had their data disappear at or around the same time. Completely gone from the channel mapping, not just blank/empty guide.

This provider has a lot of callsigns flipping around, might be confusing for GN...

9.4 Buzzr
9.5 LIGHTtv
9.9 Fox 9

Current callsign is: K33DB-D
Again this is for OTA zip 56515c8b73723a9cf092654730a5d42e9b829.jpg

Edited by cybergrimes, 13 May 2019 - 12:26 AM.


#16 ebr ONLINE  

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Posted 13 May 2019 - 10:29 AM

Let's give them a couple days and see if this corrects itself.  If not, let us know here and we will hit them up again.

 

Thanks.



#17 cybergrimes OFFLINE  

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Posted 16 May 2019 - 03:08 PM

Let's give them a couple days and see if this corrects itself. If not, let us know here and we will hit them up again.

Thanks.

No change.

#18 ebr ONLINE  

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Posted 16 May 2019 - 03:59 PM

Okay, I reported it to them.  Seems like a pretty inefficient process for them to get these updates from end users... ;)



#19 cybergrimes OFFLINE  

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Posted 16 May 2019 - 06:25 PM

I agree but fwiw it was no different when TiVo used GN, they even have an online form to submit changes. For the few minutes I used Plex for live TV they had also created a form to forward the information along.

I'm fairly rural and this station is paid for by member donations where they then purchase programming for re-transmission, they don't have nightly news or any real facilities. I doubt they have any clue about contacting GN themselves, anytime I see them post online it's very basic "you might have to run the channel scan on your TV set" type statements.

 

I did notice a recent programming change for a larger NBC affiliate out of Minneapolis (that transmits from a satellite tower near me), that lineup was changed almost immediately in the guide data.

That could have been the affiliate taking care of it or just the fact more users in the large metro area, so someone reported to GN right away.

 

Thanks for passing it along.


Edited by cybergrimes, 16 May 2019 - 06:25 PM.


#20 ebr ONLINE  

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Posted 18 May 2019 - 08:46 AM

Ah.  Thanks for the further details.






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