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Dont play movies with subs


greengo
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Hi, the emby app for apple tv stuck when play movies with subtitles, i can play movies without subs,

 

Only fail on tvos, on iOS work fine, android, webapp, only on tvos fail.

 

i tested with two apple tv 4 and 5 gen and fails on both.

 

 

 

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While Beta 4.1.0.0 of Emby Server seems to fix playback of content with subtitles, the subtitles appear too quickly.

 

What I mean is that the first sentence in the subtitle file is shown right away when the video starts, even if the subtitle is supposed to only show 15 seconds later. The following subtitles are also too early, because they follow relative to the first subtitle, as if it had been on time. The beta Apple TV app does not exhibit this issue.

 

I will provide logs later.

Edited by samuelqwe
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Here are the logs for Apple TV playback with Emby Server 4.1.0.0

 

The episode I was having issues with was Outlander on Apple TV with beta server. The beta Apple TV app works fine, but not the stable one. 

 

embyserverlog.txt

 

ffmpeg-log.txt

Edited by samuelqwe
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stevenb@gmail.com

I posted on this in another channel but thought I'd make an update here.  Pretty much all of the series I watch are downloaded from RABR in .mkv format.  As previously stated I could watch these with subtitles turned on in v.3.6 with Apple TV but when the 4.0 upgrade went in subtitles would no longer play with .mkv files (OK with iOS and Chrome browser).  Today I used handbrake to convert one of the .mkv files to mp4.  I turned subtitles back on and while Emby didn't automatically load subtitles (and no option to add them from the Emby Apple TV app), if I searched manually from Admin access (my subtitles which then added them to the folder), I was then able to play the episode with subtitles.  So the problem seems to be that .mkv files are not supported with subtitles.  Not sure if that's helpful.  Sorry if my IT vernacular isn't very clear :)

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That does not solve the problem on playing mkv files with subtitles from my Apple TV I'm afraid. Video just hangs with this progress circle infinite. If I first disable subtitles it starts almost immediately.

I have latest Emby server installed on a Windows server and using latest public Apple TV app. 

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Happy to hear somethings on its way! Can you tell me if this update also includes direct play?

Thanks!

 

The current version can direct play if your content is Apple-compatible.

 

The upcoming version will be able to direct play more but this will still be subject to the exact makeup of your content.

 

Thanks.

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