152 replies to this topic

[zsoltsuhajda]

I would really love to have a solution for this to make any sense of purchased emby premiere. 

[Godfather67]

I can only join the previous speaker, as an Emby premier user.

[Luke]

Have you configured windows sound settings?

[zsoltsuhajda]

Guide me please what to set in windows. My server is on Windows Server 2019, client is xbox one.

[Luke]

In that case, have you configured Xbox One sound settings?

[zsoltsuhajda]

Xbox hdmi jbl bar 3.1 hdmi arc panasonic viera 

 

Xbox audio setup:

 

HDMI audio: Bitstream out

Optical audio: off

Bitstream format: Dolby digital 5.1

[zsoltsuhajda]

Tried all available settings, the only app where I don't have audio is emby theater

[Luke]

What is your Xbox connected to?

[zsoltsuhajda]

We are in an infinite loop with these questions. I don't have audio problems at all, except Emby Theater app. And this is the 4th time I wrote this down here.

[zsoltsuhajda]

#13, #27, #46

[Godfather67]

We clearly indicated several times, no general XBOX sound issues, just with Emby Theater decoding DD5.1 on it.

[Luke]

Do you hear the sound effects in the app as you navigate?

[Godfather67]

Do you hear the sound effects in the app as you navigate?

No, I cannot hear any sound effect during navigation.

[Luke]

This would suggest you may have muted the app in xbox settings. i vaguely recall this happening to one or two others before. @FrostByte do you remember?

[zsoltsuhajda]

Let me repeat myself, #25:

 

The no audio happens with with DD5.1, DTS works well everywhere in Emby Theater.
Different mkvs, DD5.1 640kbps have audio, DD5.1 448kbps no audio, DD5.1 384kbps have audio. 

 

So the app cannot be muted. 

[FrostByte]

This would suggest you may have muted the app in xbox settings. i vaguely recall this happening to one or two others before. @FrostByte do you remember?

 

The only sound issues I recall was when someone turned done the app volume settings and forgot to turn them back up, but that should affect all audio.

 

Start playing video in Xbox app

Click the big Xbox button

Click Emby Theater from list (should be the first)

There is a volume slider, mute button, etc. there

 

I'm not seeing any issue with DD here, but mine is all 640kbps.  Not sure why a different bitrate would matter.  Is the one that's not working a different type of AC3, like EAC3, or something like that maybe?  Could we see a pic of the mediainfo for one that works and one that doesn't?

 

My Xbox settings look similar

HDMI bitstream out

No optical

Dolby Digital

 

HW Setup

Xbox -> Samsung TV -> Samsung soundbar

 

The only other thing I can think of right now is maybe uploading a small sample of one that doesn't have sound and we can test and try to duplicate the issue ourselves.

[zsoltsuhajda]

[zsoltsuhajda]

First two there is no audio, last two I have audio. Seems the difference is 44100Hz is not playing on windows store & xbox Emby theater app.

[Godfather67]

The only sound issues I recall was when someone turned done the app volume settings and forgot to turn them back up, but that should affect all audio.

 

Start playing video in Xbox app

Click the big Xbox button

Click Emby Theater from list (should be the first)

There is a volume slider, mute button, etc. there

 

I'm not seeing any issue with DD here, but mine is all 640kbps.  Not sure why a different bitrate would matter.  Is the one that's not working a different type of AC3, like EAC3, or something like that maybe?  Could we see a pic of the mediainfo for one that works and one that doesn't?

 

My Xbox settings look similar

HDMI bitstream out

No optical

Dolby Digital

 

HW Setup

Xbox -> Samsung TV -> Samsung soundbar

 

The only other thing I can think of right now is maybe uploading a small sample of one that doesn't have sound and we can test and try to duplicate the issue ourselves.

 Please look at post #30 DTS track has sound, DD5.1 has no sound.