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Crash on resume


Technik
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Technik

Hello.

There is a problem with Emby Theater 1.0.44 on UE49MU6100. Some times when I resume a video the app hangs and won't respond to commands, and will crash when I press back button. There is outgoing traffic from the server when I press resume but than it stops. If I resume from the other device it plays ok, and if I rewind some time forward or backwards, than it resumes fine on TV.

Log.txt

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Technik

No, it's Direct Play, so there are no ffmpeg logs for when I watching from TV. But the are for when I opened video in browser to rewind. 

2019-01-08 21:27:21.054
Application version: 3.5.3.0

http://localhost:8096/emby/videos/6e416170c3e7fd3842ccfc206e1ec750/hls1/main/117.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzY4LjAuMzQ0MC4xMDYgU2FmYXJpLzUzNy4zNnwxNTM1Mzg1NjIwNjI1&MediaSourceId=6e416170c3e7fd3842ccfc206e1ec750&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=139360000&AudioBitrate=640000&PlaySessionId=1fb5666e4412450fa556f8902f75f771&api_key=ef9db1e197b54915b1adbd1f8b7183c6&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=8bfa7538235253e5be1d7e3e0b7d6718&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-level=51

{"Protocol":"File","Id":"6e416170c3e7fd3842ccfc206e1ec750","Path":"L:\\Movies\\10 Things I Hate About You (1999).mkv","Type":"Default","Container":"mkv,webm","Name":"10 Things I Hate About You (1999)","IsRemote":false,"ETag":"8bfa7538235253e5be1d7e3e0b7d6718","RunTimeTicks":58563950000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":true,"VideoType":"VideoFile","MediaStreams":[{"Codec":"h264","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"583/27956","Title":"Release for HDCLUB","VideoRange":"SDR","DisplayTitle":"720P H264","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"BitRate":11259662,"BitDepth":8,"RefFrames":1,"IsDefault":false,"IsForced":false,"Height":692,"Width":1280,"AverageFrameRate":23.9759865,"RealFrameRate":23.9759865,"Profile":"High","Type":"Video","AspectRatio":"1.85:1","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":41},{"Codec":"dts","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"1/48000","Title":"DTS 5.1 @ 1536 kbps","DisplayTitle":"Eng DTS 5.1","IsInterlaced":false,"ChannelLayout":"5.1","BitRate":1536000,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Profile":"DTS","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0},{"Codec":"subrip","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"0/1","DisplayTitle":"Eng","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":2,"IsExternal":false,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Level":0},{"Codec":"subrip","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"0/1","Title":"SDH","DisplayTitle":"Eng","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":3,"IsExternal":false,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Level":0},{"Codec":"srt","Language":"rus","DisplayTitle":"Rus","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":4,"IsExternal":true,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"L:\\Movies\\10 Things I Hate About You (1999).rus.srt"}],"Formats":[],"Bitrate":11259662,"RequiredHttpHeaders":{}}

User policy for Anton: EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

C:\Users\Tuchkov\AppData\Roaming\Emby-Server\system\ffmpeg.exe -ss 00:11:42.000 -noaccurate_seek -i file:"L:\Movies\10 Things I Hate About You (1999).mkv" -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -copyts -vsync -1 -codec:a:0 libmp3lame -ac 2 -ab 384000  -f segment -max_delay 5000000 -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 -start_at_zero -segment_time 6 -segment_time_delta -702 -individual_header_trailer 0 -break_non_keyframes 1 -segment_format mpegts -segment_list_type m3u8 -segment_start_number 117 -segment_list "C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3.m3u8" -y "C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3%d.ts"

ffmpeg version 4.0.1 Copyright (c) 2000-2018 the FFmpeg developers
  built with gcc 7.3.1 (GCC) 20180710
  configuration: --enable-gpl --enable-version3 --enable-sdl2 --enable-bzlib --enable-fontconfig --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libtheora --enable-libtwolame --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-lzma --enable-zlib --enable-gmp --enable-libvidstab --enable-libvorbis --enable-libvo-amrwbenc --enable-libmysofa --enable-libspeex --enable-libxvid --enable-libaom --enable-libmfx --enable-amf --enable-ffnvcodec --enable-cuvid --enable-d3d11va --enable-nvenc --enable-nvdec --enable-dxva2 --enable-avisynth
  libavutil      56. 14.100 / 56. 14.100
  libavcodec     58. 18.100 / 58. 18.100
  libavformat    58. 12.100 / 58. 12.100
  libavdevice    58.  3.100 / 58.  3.100
  libavfilter     7. 16.100 /  7. 16.100
  libswscale      5.  1.100 /  5.  1.100
  libswresample   3.  1.100 /  3.  1.100
  libpostproc    55.  1.100 / 55.  1.100
Input #0, matroska,webm, from 'file:L:\Movies\10 Things I Hate About You (1999).mkv':
  Metadata:
    title           : 10 Things I Hate About You (1999) - Release for HDCLUB
    encoder         : libebml v1.3.3 + libmatroska v1.4.4
    creation_time   : 2019-01-07T18:16:48.000000Z
  Duration: 01:37:36.40, start: 0.000000, bitrate: 11259 kb/s
    Chapter #0:0: start 0.000000, end 344.469000
    Metadata:
      title           : 00:00:00.000
    Chapter #0:1: start 344.469000, end 754.128000
    Metadata:
      title           : 00:05:44.469
    Chapter #0:2: start 754.128000, end 951.284000
    Metadata:
      title           : 00:12:34.128
    Chapter #0:3: start 951.284000, end 1314.396000
    Metadata:
      title           : 00:15:51.284
    Chapter #0:4: start 1314.396000, end 1559.391000
    Metadata:
      title           : 00:21:54.396
    Chapter #0:5: start 1559.391000, end 1913.495000
    Metadata:
      title           : 00:25:59.391
    Chapter #0:6: start 1913.495000, end 2160.742000
    Metadata:
      title           : 00:31:53.495
    Chapter #0:7: start 2160.742000, end 2500.998000
    Metadata:
      title           : 00:36:00.742
    Chapter #0:8: start 2500.998000, end 3092.631000
    Metadata:
      title           : 00:41:40.998
    Chapter #0:9: start 3092.631000, end 3395.350000
    Metadata:
      title           : 00:51:32.631
    Chapter #0:10: start 3395.350000, end 3601.223000
    Metadata:
      title           : 00:56:35.350
    Chapter #0:11: start 3601.223000, end 3782.362000
    Metadata:
      title           : 01:00:01.223
    Chapter #0:12: start 3782.362000, end 3906.486000
    Metadata:
      title           : 01:03:02.362
    Chapter #0:13: start 3906.486000, end 4059.597000
    Metadata:
      title           : 01:05:06.486
    Chapter #0:14: start 4059.597000, end 4215.461000
    Metadata:
      title           : 01:07:39.597
    Chapter #0:15: start 4215.461000, end 4495.491000
    Metadata:
      title           : 01:10:15.461
    Chapter #0:16: start 4495.491000, end 4692.187000
    Metadata:
      title           : 01:14:55.491
    Chapter #0:17: start 4692.187000, end 5158.111000
    Metadata:
      title           : 01:18:12.187
    Chapter #0:18: start 5158.111000, end 5348.718000
    Metadata:
      title           : 01:25:58.111
    Chapter #0:19: start 5348.718000, end 5531.192000
    Metadata:
      title           : 01:29:08.718
    Chapter #0:20: start 5531.192000, end 5856.395000
    Metadata:
      title           : 01:32:11.192
    Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1280x692, SAR 1:1 DAR 320:173, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
      title           : Release for HDCLUB
      BPS             : 9748070
      BPS-eng         : 9748070
      DURATION        : 01:37:36.318000000
      DURATION-eng    : 01:37:36.318000000
      NUMBER_OF_FRAMES: 140411
      NUMBER_OF_FRAMES-eng: 140411
      NUMBER_OF_BYTES : 7135975415
      NUMBER_OF_BYTES-eng: 7135975415
      _STATISTICS_WRITING_APP: mkvmerge v8.9.0 ('Father Daughter') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.9.0 ('Father Daughter') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2019-01-07 18:16:48
      _STATISTICS_WRITING_DATE_UTC-eng: 2019-01-07 18:16:48
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s
    Metadata:
      title           : DTS 5.1 @ 1536 kbps
      BPS             : 1508997
      BPS-eng         : 1508997
      DURATION        : 01:37:36.395000000
      DURATION-eng    : 01:37:36.395000000
      NUMBER_OF_FRAMES: 549036
      NUMBER_OF_FRAMES-eng: 549036
      NUMBER_OF_BYTES : 1104660432
      NUMBER_OF_BYTES-eng: 1104660432
      _STATISTICS_WRITING_APP: mkvmerge v8.9.0 ('Father Daughter') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.9.0 ('Father Daughter') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2019-01-07 18:16:48
      _STATISTICS_WRITING_DATE_UTC-eng: 2019-01-07 18:16:48
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2(eng): Subtitle: subrip
    Metadata:
      BPS             : 60
      BPS-eng         : 60
      DURATION        : 01:35:24.302000000
      DURATION-eng    : 01:35:24.302000000
      NUMBER_OF_FRAMES: 1192
      NUMBER_OF_FRAMES-eng: 1192
      NUMBER_OF_BYTES : 43567
      NUMBER_OF_BYTES-eng: 43567
      _STATISTICS_WRITING_APP: mkvmerge v8.9.0 ('Father Daughter') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.9.0 ('Father Daughter') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2019-01-07 18:16:48
      _STATISTICS_WRITING_DATE_UTC-eng: 2019-01-07 18:16:48
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:3(eng): Subtitle: subrip
    Metadata:
      title           : SDH
      BPS             : 72
      BPS-eng         : 72
      DURATION        : 01:37:15.538000000
      DURATION-eng    : 01:37:15.538000000
      NUMBER_OF_FRAMES: 1541
      NUMBER_OF_FRAMES-eng: 1541
      NUMBER_OF_BYTES : 52892
      NUMBER_OF_BYTES-eng: 52892
      _STATISTICS_WRITING_APP: mkvmerge v8.9.0 ('Father Daughter') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.9.0 ('Father Daughter') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2019-01-07 18:16:48
      _STATISTICS_WRITING_DATE_UTC-eng: 2019-01-07 18:16:48
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
  Stream #0:0 -> #0:0 (copy)
  Stream #0:1 -> #0:1 (dts (dca) -> mp3 (libmp3lame))
Press [q] to stop, [?] for help
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3117.ts' for writing
Output #0, segment, to 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3%d.ts':
  Metadata:
    encoder         : Lavf58.12.100
    Stream #0:0: Video: h264 (High), yuv420p(progressive), 1280x692 [SAR 1:1 DAR 320:173], q=2-31, 23.98 fps, 23.98 tbr, 90k tbn, 23.98 tbc
    Stream #0:1: Audio: mp3 (libmp3lame), 48000 Hz, stereo, fltp, 384 kb/s
    Metadata:
      encoder         : Lavc58.18.100 libmp3lame
frame=  179 fps=0.0 q=-1.0 size=N/A time=00:11:47.68 bitrate=N/A speed=1.41e+03x    
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3.m3u8.tmp' for writing
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3118.ts' for writing
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3.m3u8.tmp' for writing
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3119.ts' for writing
frame=  344 fps=342 q=-1.0 size=N/A time=00:11:54.59 bitrate=N/A speed= 711x    
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3.m3u8.tmp' for writing
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3120.ts' for writing
frame=  519 fps=345 q=-1.0 size=N/A time=00:12:01.91 bitrate=N/A speed= 480x    
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3.m3u8.tmp' for writing
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3121.ts' for writing
frame=  673 fps=335 q=-1.0 size=N/A time=00:12:08.46 bitrate=N/A speed= 363x    
[segment @ 00000266f25ee340] Opening 'C:\Users\Tuchkov\AppData\Roaming\Emby-Server\programdata\transcoding-temp\7871829f7d68120b453be725b6bb22d3.m3u8.tmp' for writing
frame=  747 fps=335 q=-1.0 Lsize=N/A time=00:12:11.46 bitrate=N/A speed= 328x    
video:42833kB audio:1219kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown 
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I think I might have seen something like this once before, but have never been able to recreate it.

 

Do you have a file it happens consistently on?

 

Unless it is throwing an error of some kind there may not be much we can do.

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I think I might have seen something like this once before, but have never been able to recreate it.

 

Do you have a file it happens consistently on?

 

Unless it is throwing an error of some kind there may not be much we can do.

 

Steps to recreate:

 

1. Open video in android app or on another TV.

2. Rewind or watch some time.

3. Then resume playback on Samsung TV.

4. It will hang and crash.

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