RoyMiles 0 Posted December 3, 2018 Share Posted December 3, 2018 Hi! Sorry to bother you again. When i use the Emby App on my Iphone today. All my Album that i already arrange the songs from 1 to last # songs in Track Number settings and also Lock every album was messed up. Their not in particular order now. But, on the Emby.Media website everything is fine. I tried to reinstall the app, sign back in, restart my server but still the same their not in particular numbering from 1 to highest track number which is not like before. Also, the repeat album and repeat single song is not working with the IOS app, but im not sure if its working on Android phone which i dont have. Hoping for your help again on this matter. Thanks & Happy Holidays! Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 3, 2018 Share Posted December 3, 2018 Hi there, can you show a screenshot? Thanks ! Link to comment Share on other sites More sharing options...
RoyMiles 0 Posted December 3, 2018 Author Share Posted December 3, 2018 I even put a number in front of the filename on each songs but only the first 15 songs that is numerically correct and rest is not in order. Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 3, 2018 Share Posted December 3, 2018 Sorry, the problem is not really obvious to me. What exactly is the problem? Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 3, 2018 Share Posted December 3, 2018 Ok I see it. So 47 is in the wrong spot. Can you try refreshing metadata on the album? thanks. Link to comment Share on other sites More sharing options...
RoyMiles 0 Posted December 3, 2018 Author Share Posted December 3, 2018 its still the same after i tried refresh metadata and select refresh all metadata it messed up now the first 15 track number and gets worst. im already signed in as administrator at emby website. heres the screenshot. Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 3, 2018 Share Posted December 3, 2018 If you add a new album, how does that compare? Link to comment Share on other sites More sharing options...
RoyMiles 0 Posted December 3, 2018 Author Share Posted December 3, 2018 Sorry i dont have anymore album to add right now ( Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 4, 2018 Share Posted December 4, 2018 Are you running the latest version of the iOS app? 1.6.8? Link to comment Share on other sites More sharing options...
RoyMiles 0 Posted December 5, 2018 Author Share Posted December 5, 2018 Hi Luke, Sorry busy lately just saw your reply today. The problem also affects the web app signed in as admin or other account. I'm planning to move my music folder under the media folder where all the other library was. If that helps, Can you help me how to go about it, Including clearing cache if there's a need or other process to make the transfer like clean slate only just the music library folder i need to move. Thanks! Link to comment Share on other sites More sharing options...
RoyMiles 0 Posted December 5, 2018 Author Share Posted December 5, 2018 in addition, im currently running the latest version of the iOS app version 1.6.8 Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 5, 2018 Share Posted December 5, 2018 Move the music to underneath another library? I don't quite understand, sorry. Link to comment Share on other sites More sharing options...
RoyMiles 0 Posted December 5, 2018 Author Share Posted December 5, 2018 yes i wanted to move the music folder on my server to the media folder where my movies folder and TV folder etc... are all located Link to comment Share on other sites More sharing options...
RoyMiles 0 Posted December 5, 2018 Author Share Posted December 5, 2018 is emby have a guide like this with PLEX. https://support.plex.tv/articles/201154537-move-media-content-to-a-new-location/ Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 5, 2018 Share Posted December 5, 2018 Just remove it from Emby, move the files, then add it back to Emby. Link to comment Share on other sites More sharing options...
blakkmaan 0 Posted December 8, 2018 Share Posted December 8, 2018 (edited) I got the same problem just for the iOS App. All titles are shuffled. The web app works well. I reinstalled the iOS App and pressed the „restore purchase“ button but no change. I got this problem since a few weeks. At the same time my premier acc expired. Do you force me to have premier in order to not listen to shuffled music??? Edited December 8, 2018 by blakkmaan Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 8, 2018 Share Posted December 8, 2018 I got the same problem just for the iOS App. All titles are shuffled. The web app works well. I reinstalled the iOS App and pressed the „restore purchase“ button but no change. I got this problem since a few weeks. At the same time my premier acc expired. Do you force me to have premier in order to not listen to shuffled music??? What version of emby server? Link to comment Share on other sites More sharing options...
blakkmaan 0 Posted December 8, 2018 Share Posted December 8, 2018 3.5.3.0 Link to comment Share on other sites More sharing options...
Balthazar2k4 0 Posted December 13, 2018 Share Posted December 13, 2018 I am seeing tracks all out of order when downloading them to my iPhone. They look fine on the server. Has this always been the case? Why would this be considered acceptable behavior? If I wanted them shuffled I would select for them to be shuffled. I am running 3.6.0.76 server and 1.6.8 of the iOS app. Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 13, 2018 Share Posted December 13, 2018 I am seeing tracks all out of order when downloading them to my iPhone. They look fine on the server. Has this always been the case? Why would this be considered acceptable behavior? If I wanted them shuffled I would select for them to be shuffled. I am running 3.6.0.76 server and 1.6.8 of the iOS app. Hi, it's not acceptable behavior, however, you're running the beta server and we thank you for being a part of the testing team. The app simply requires an update to adjust to changes in the beta. Thanks ! 1 Link to comment Share on other sites More sharing options...
Balthazar2k4 0 Posted December 13, 2018 Share Posted December 13, 2018 Hi, it's not acceptable behavior, however, you're running the beta server and we thank you for being a part of the testing team. The app simply requires an update to adjust to changes in the beta. Thanks ! Thanks Luke. I'll keep an eye out for an update. Link to comment Share on other sites More sharing options...
blakkmaan 0 Posted December 13, 2018 Share Posted December 13, 2018 Ok. Im moving away from emby. This issue is just that big for me that I can’t listen to my audiobooks. And i don’t got the Beta Server. No further support so.. Bye bye. Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 13, 2018 Share Posted December 13, 2018 Ok. Im moving away from emby. This issue is just that big for me that I can’t listen to my audiobooks. And i don’t got the Beta Server. No further support so.. Bye bye. Please try the next update to the app. Thanks ! Link to comment Share on other sites More sharing options...
Balthazar2k4 0 Posted December 14, 2018 Share Posted December 14, 2018 Updated the app and I guess all I can say is we are closer than we were before. The listing is now in proper order visually, but when I go to play a track it plays a different one than what it is listed as. So, it is as if it still out of order behind the scenes. Think that is a worse situation than before though. Now I don't have a clue which one is the real track I might want to play. Link to comment Share on other sites More sharing options...
Luke 30071 Posted December 14, 2018 Share Posted December 14, 2018 Updated the app and I guess all I can say is we are closer than we were before. The listing is now in proper order visually, but when I go to play a track it plays a different one than what it is listed as. So, it is as if it still out of order behind the scenes. Think that is a worse situation than before though. Now I don't have a clue which one is the real track I might want to play. You mean when clicking an individual track on the album screen? Link to comment Share on other sites More sharing options...
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