IOS app Music Track Number Messed Up

[RoyMiles 0]

Hi! Sorry to bother you again. When i use the Emby App on my Iphone today. All my Album that i already arrange the songs from 1 to last # songs in Track Number settings and also Lock every album was messed up. Their not in particular order now. But, on the Emby.Media website everything is fine. I tried to reinstall the app, sign back in, restart my server but still the same their not in particular numbering from 1 to highest track number which is not like before. Also, the repeat album and repeat single song is not working with the IOS app, but im not sure if its working on Android phone which i dont have. 

 

 

Hoping for your help again on this matter. Thanks & Happy Holidays!

[Luke 40070]

Hi there, can you show a screenshot? Thanks !

[RoyMiles 0]

 

 

 

I even put a number in front of the filename on each songs but only the first 15 songs that is numerically correct and rest is not in order.

[Luke 40070]

Sorry, the problem is not really obvious to me. What exactly is the problem?

[Luke 40070]

Ok I see it. So 47 is in the wrong spot. Can you try refreshing metadata on the album? thanks.

[RoyMiles 0]

its still the same after i tried refresh metadata and select refresh all metadata it messed up now the first 15 track number and gets worst. im already signed in as administrator at emby website. heres the screenshot.

 

[Luke 40070]

If you add a new album, how does that compare?

[RoyMiles 0]

Sorry i dont have anymore album to add right now (

[Luke 40070]

Are you running the latest version of the iOS app? 1.6.8?

[RoyMiles 0]

Hi Luke, Sorry busy lately just saw your reply today. The problem also affects the web app signed in as admin or other account. I'm planning to move my music folder under the media folder where all the other library was. If that helps, Can you help me how to go about it, Including clearing cache if there's a need or other process to make the transfer like clean slate only just the music library folder i need to move. Thanks!

[RoyMiles 0]

in addition, im currently running the latest version of the iOS app version 1.6.8

[Luke 40070]

Move the music to underneath another library? I don't quite understand, sorry.

[RoyMiles 0]

yes i wanted to move the music folder on my server to the media folder where my movies folder and TV folder etc... are all located

[RoyMiles 0]

is emby have a guide like this with PLEX.

 

https://support.plex.tv/articles/201154537-move-media-content-to-a-new-location/

[Luke 40070]

Just remove it from Emby, move the files, then add it back to Emby.

[blakkmaan 0]

I got the same problem just for the iOS App. All titles are shuffled. The web app works well. I reinstalled the iOS App and pressed the „restore purchase“ button but no change. I got this problem since a few weeks. At the same time my premier acc expired. Do you force me to have premier in order to not listen to shuffled music???

Edited December 8, 2018 by blakkmaan

[Luke 40070]

I got the same problem just for the iOS App. All titles are shuffled. The web app works well. I reinstalled the iOS App and pressed the „restore purchase“ button but no change. I got this problem since a few weeks. At the same time my premier acc expired. Do you force me to have premier in order to not listen to shuffled music???

What version of emby server?

[blakkmaan 0]

3.5.3.0

[Balthazar2k4 0]

I am seeing tracks all out of order when downloading them to my iPhone.  They look fine on the server.  Has this always been the case?  Why would this be considered acceptable behavior?  If I wanted them shuffled I would select for them to be shuffled.  I am running 3.6.0.76 server and 1.6.8 of the iOS app.

[Luke 40070]

I am seeing tracks all out of order when downloading them to my iPhone.  They look fine on the server.  Has this always been the case?  Why would this be considered acceptable behavior?  If I wanted them shuffled I would select for them to be shuffled.  I am running 3.6.0.76 server and 1.6.8 of the iOS app.

 

Hi, it's not acceptable behavior, however, you're running the beta server and we thank you for being a part of the testing team. The app simply requires an update to adjust to changes in the beta. Thanks !

[Balthazar2k4 0]

Hi, it's not acceptable behavior, however, you're running the beta server and we thank you for being a part of the testing team. The app simply requires an update to adjust to changes in the beta. Thanks !

 

Thanks Luke.  I'll keep an eye out for an update.

[blakkmaan 0]

Ok. Im moving away from emby. This issue is just that big for me that I can’t listen to my audiobooks. And i don’t got the Beta Server. No further support so.. Bye bye.

[Luke 40070]

Ok. Im moving away from emby. This issue is just that big for me that I can’t listen to my audiobooks. And i don’t got the Beta Server. No further support so.. Bye bye.

 

Please try the next update to the app. Thanks !

[Balthazar2k4 0]

Updated the app and I guess all I can say is we are closer than we were before.  The listing is now in proper order visually, but when I go to play a track it plays a different one than what it is listed as.  So, it is as if it still out of order behind the scenes.  Think that is a worse situation than before though.  Now I don't have a clue which one is the real track I might want to play.

[Luke 40070]

Updated the app and I guess all I can say is we are closer than we were before.  The listing is now in proper order visually, but when I go to play a track it plays a different one than what it is listed as.  So, it is as if it still out of order behind the scenes.  Think that is a worse situation than before though.  Now I don't have a clue which one is the real track I might want to play.

 

You mean when clicking an individual track on the album screen?