jhs39 13 Posted April 19, 2014 Share Posted April 19, 2014 (edited) I had a video file of a movie that I watched a couple of times without any problems. I got a higher quality version of the same movie so I added the HD file to my library and removed the SD file. The HD file would not open. I removed the HD file and put the SD file that I had previously played back but now that file won't open either--it's like there's an error stored somewhere in the cache and Media Browser thinks it's the same file that it couldn't play. To test my theory I swapped that file out with a third copy from a completely different source. That file would not open either. I tried rebooting the server but that did no good. What do I need to do to clear Media Browser so it will allow me to play one of the versions of this file? I am using MediaBrowser Version 3.0.5211.41935 on my computer and MediaBrowser++ on my computer. If you need anything else let me know. Joe transcode-edccdeb5-1fc7-48b7-8d38-4832a0b9d294.txt transcode-dd3c5a0e-5d01-4041-8294-cf043121e967.txt transcode-ceee869e-3da9-4e23-99f5-b79e92b9638b.txt transcode-155329e7-ded8-414d-92eb-cceb9c5c8f66.txt transcode-5871dd60-a1b2-44f7-b8bf-4de8dcc3c166.txt server-63533462400.txt Edited April 19, 2014 by jhs39 Link to comment Share on other sites More sharing options...
Luke 28966 Posted April 19, 2014 Share Posted April 19, 2014 Happy to help but please see http://mediabrowser.tv/community/index.php?/topic/790-how-to-report-a-problem/ Link to comment Share on other sites More sharing options...
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