Too big file not identified

[doffactory 3]

I have an issue regarding a H264 encoded 1080 file that is over 5GB big under Music Video category. It is simply not recognised by Emby, while I can access the file if it is shared from my NAS (and play it - i.e. it is not corrupted), and I have comparable files in the usual Movies folder which play fine.

 

I can access the folder from Emby, but the file is simply missing. This made me wonder, whether there are any limitations given the various categories (Movie, Series, Music, Music Video) in Emby?

[ebr 15579]

Hi.  No, the size is irrelevant.

 

Why do you feel it is not recognized by Emby?  How is it named?  What is the file type?

 

Music Video Naming

[doffactory 3]

It is named Author - Music - Part 1.mp4

 

I do not "feel" it is not recognized, it is not recognized. The folder when I go into it in Emby is _empty_.

[ebr 15579]

What happens if you remove or change the " - Part 1" part of the name of the file?

[doffactory 3]

Changed, no change. It is still not recognised. 

[ebr 15579]

Exactly what did you change it to?

 

Can you please show us some screen shots of both your file system and the Emby UI showing the problem?

 

Have you tried searching for the item in Emby?

[doffactory 3]

Ok, I think I know what is the problem. Basically, I noticed that none of my music video files are identified in Emby. The problem might be the following:

 

Emby category Music is defined with the following path:

/volume1/Music

Emby category Music Video is defined as:

/volume1/Music/Music Videos

It seems that if you define one category with a path and another category as a sub-folder, the two do not like each other. IMHO it would be good to provide a possibility to define exceptions, if required.

[ebr 15579]

Ah, yes, that's correct.  You cannot have one library be a sub-set of another.

[zega logo 0]

try to re upload the file or maybe change the format

[Luke 39656]

@@doffactory are you still having an issue?

[doffactory 3]

@@doffactory are you still having an issue?

 

Hi, not, as I moved the folder somewhere else. That solved the issue, however, it can be mentioned in any of your documentation that the practice noted in my initial message should be avoided.

[Luke 39656]

Thanks for the feedback.