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Too big file not identified

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#1 doffactory OFFLINE  

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Posted 14 November 2018 - 10:23 AM

I have an issue regarding a H264 encoded 1080 file that is over 5GB big under Music Video category. It is simply not recognised by Emby, while I can access the file if it is shared from my NAS (and play it - i.e. it is not corrupted), and I have comparable files in the usual Movies folder which play fine.

 

I can access the folder from Emby, but the file is simply missing. This made me wonder, whether there are any limitations given the various categories (Movie, Series, Music, Music Video) in Emby?



#2 ebr OFFLINE  

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Posted 14 November 2018 - 10:29 AM

Hi.  No, the size is irrelevant.

 

Why do you feel it is not recognized by Emby?  How is it named?  What is the file type?

 

Music Video Naming



#3 doffactory OFFLINE  

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Posted 14 November 2018 - 10:31 AM

It is named Author - Music - Part 1.mp4

 

I do not "feel" it is not recognized, it is not recognized. The folder when I go into it in Emby is _empty_.



#4 ebr OFFLINE  

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Posted 14 November 2018 - 10:53 AM

What happens if you remove or change the " - Part 1" part of the name of the file?



#5 doffactory OFFLINE  

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Posted 14 November 2018 - 11:52 AM

Changed, no change. It is still not recognised. 



#6 ebr OFFLINE  

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Posted 14 November 2018 - 12:29 PM

Exactly what did you change it to?

 

Can you please show us some screen shots of both your file system and the Emby UI showing the problem?

 

Have you tried searching for the item in Emby?



#7 doffactory OFFLINE  

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Posted 16 November 2018 - 08:02 AM

Ok, I think I know what is the problem. Basically, I noticed that none of my music video files are identified in Emby. The problem might be the following:

 

Emby category Music is defined with the following path:

/volume1/Music

Emby category Music Video is defined as:

/volume1/Music/Music Videos

It seems that if you define one category with a path and another category as a sub-folder, the two do not like each other. IMHO it would be good to provide a possibility to define exceptions, if required.



#8 ebr OFFLINE  

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Posted 16 November 2018 - 10:57 AM

Ah, yes, that's correct.  You cannot have one library be a sub-set of another.



#9 zega logo OFFLINE  

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Posted 06 February 2019 - 10:55 PM

try to re upload the file or maybe change the format



#10 Luke OFFLINE  

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Posted 17 March 2019 - 10:04 PM

@doffactory are you still having an issue?



#11 doffactory OFFLINE  

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Posted 18 March 2019 - 06:52 AM

@doffactory are you still having an issue?

 

Hi, not, as I moved the folder somewhere else. That solved the issue, however, it can be mentioned in any of your documentation that the practice noted in my initial message should be avoided.



#12 Luke OFFLINE  

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Posted 19 March 2019 - 12:37 PM

Thanks for the feedback.







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