Windows server with Fire TV player

[cyman1964uk 0]

My Emby Media Server appears to be working fine on my PC. I can use the iPhone app to watch my content, but on my Fire TV, it seems to locate the server OK, but when I try to connect to it by clicking on the server icon (which displays the correct IP address / Port Number), it says it is unavailable.

 

Help, anyone? Please!?!?

[Luke 39648]

Hi, are you in your local network when trying to do this, or is it a remote connection?

[cyman1964uk 0]

Hi, are you in your local network when trying to do this, or is it a remote connection?

This is when using my local network.

 

What’s the difference between using Emby Connect and using my server? When I try Connect, it just keeps asking me to login over and over ... it appears not to take issue with my login details, but just keeps looping through.

 

Seems so bloody difficult!

[Luke 39648]

@@ebr can assist you on the Fire TV login issue with Emby Connect.

 

To learn more about the Emby Connect feature, I would suggest checking our Emby Connect wiki:

 

https://github.com/MediaBrowser/Wiki/wiki/Emby%20Connect

 

Please let us know if this helps. Thanks !

[ebr 15576]

It sounds like your server is not available to the Fire.  Have you forced SSL/Https on your server?  If so, you'll have to be sure the certificate is correct and that you are entering https for the server address on the Fire.

 

Please tell us exactly what you are doing and what is happening.

 

Thanks.

[cyman1964uk 0]

It sounds like your server is not available to the Fire.  Have you forced SSL/Https on your server?  If so, you'll have to be sure the certificate is correct and that you are entering https for the server address on the Fire.

 

Please tell us exactly what you are doing and what is happening.

 

Thanks.

 

Sorry, but I have absolutely no idea what you are talking about.  In your first question about forced SSL/Https on the server, do you mean a setting inside the Emby Media Server App on my PC, or is it a more global PC setting?

 

OK so this is my arrangement:

 

My media files reside on a portable USB drive attached to a PC (let's call it SERVER_PC).  My Emby Media Server is installed on SERVER_PC and SERVER_PC has a static IP address (let's say 192.168.1.50).

Within the Emby Media Server (EMS), the Expert > Advanced settings are as follows:

 

Hosting

 

LAN networks:  blank

 

Bind to local network address:  192.168.1.50

 

Local HTTP port #:  8096

Local HTTPS port #:  8920

 

Allow remote connections to this Emby Server:  Ticked

 

Remote IP address filter:  blank

 

Remote IP address filter mode:  Whitelist

 

Public HTTP port #:  8096

Public HTTPS port #:  8920

 

External domain:  blank

 

Custom SSL cert path:  blank

 

Enable auto port mapping:  ticked

 

 

Would this be correct?

[Luke 39648]

So you don't have an SSL cert?

[cyman1964uk 0]

I don’t even know what that is! This is how my EMS turned out with the default settings.

 

I thought this was meant to be considerably easier to set up than PLEX?

[ebr 15576]

Proper network configuration will be required for either product and it is very hard for us to know exactly what your network configuration is.

 

What does the Emby Server dashboard show as your LAN address?  Is it correct?

 

If you manually enter the IP address into the Fire TV app, what happens?

[cyman1964uk 0]

Thank you for getting back to me.  In response to your questions:

 

The Emby Server dashboard shows http://192.168.1.250:8096 as the LAN address, which I would say is what it ought to be (the local IP address actually did end in 250, not 50 as I stated earlier).  Whether or not this should be the secure version (https://), I have no idea.

 

I have tried to manually connect with many different combinations of IP address, as follows:

 

192.168.1.250

http://192.168.1.250

https://192.168.1.250

 

192.168.1.250:8096  with Port also set to 8096

http://192.168.1.250:8096 with Port also set to 8096

https://192.168.1.250:8096 with Port also set to 8096

 

192.168.1.250:8096  with Port set to " " (blank)

http://192.168.1.250:8096 with Port set to " " (blank)

https://192.168.1.250:8096 with Port set to " " (blank)

                                                                 

 

They all simply return to the screen with "Enter manually" and "Login with Connect" icons and a small message box says "Error Connecting to Server" and then fades away.

[ebr 15576]

Hi.  On that screen, there is also a button to send a log.  Try connecting and then send the log.  Then come back here and tell me exactly what time you did that.

 

Thanks.

[cyman1964uk 0]

I cannot see any button like that.  Depending on whether I try using 192. ..., http://192. ... or https://192. ..., it see te following:

 

[ebr 15576]

Hi.  That is not the Fire TV app.  That is either the Android mobile app or just the web app in a browser.

 

Exactly how did you install this?

[cyman1964uk 0]

Sorry, indeed you are correct.  Being at work currently, i cannot access my Fire TV but I managed to get to the dashboard on my server PC and click Expert > Logs at 18:17 (GMT).  This appeared to generate one or more text files, which i assume to be the logs.  Since you only asked previously for the time of log creation, i assume the files will be sent to a location you can access.

 

If that s not the case, i can attach them to a future post on here, or better still repeat the exercise from home using the Fire TV.

[ebr 15576]

Since you are also not able to connect from the web app, I would say the issue is not with the Fire TV.

 

It is probably just a general outside network connectivity issue.

 

Connection Troubleshooting