I try to login with IOS APP but it show Connection Failure but it is work when using ios web browser. I attached the log file for your checking. Thanks!
Connection Failure with IOS APP
Posted 25 November 2018 - 10:51 AM
How about at home inside your lan network, using a lan address?
No, Cannot connect for using lan address.
I think this is the problem on my ios device before because my family member can connect it via app. However, it look like all of our iso device have the same issue right now.
It can connect to the login page but when i try in the password and pass logon. It show the connect error for my first post and it only happen for the ios app. others way , no issue. Thanks!
Posted 27 November 2018 - 05:40 AM
Oh wait I see the problem in your server log, nevermind. Did you by chance go back and forth between the beta and the stable release?
I am now using the latest version in Asustor App Center. If simply install the apk package in Asustor Center, I can go back to any version.
Posted 27 November 2018 - 10:59 PM
Well that's not what I asked. Have you been going back and forth between different versions?
This is Jonci... I reset my password but cannot login with the new one. so use the other account.
Sorry... got it now. Yes, I did it for my previous issue. Thanks!
Posted 30 November 2018 - 09:16 PM
Above link back to this post... Btw, I try to remove this app in Asustor Portal, restart the NAS and then install it again. The problem still here.......
Anyway to "real" remove the app in Asustor? After reinstall the app in Asustor, all the setting and metadata is still remain in the NAS.
Or I can fix the issue without a fresh start?
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