jonci 0 Posted December 17, 2017 Posted December 17, 2017 When I connect to the server with https with iPhone device. It will auto shutdown within 15min with below error. 2017-12-17 16:54:46.529 Error HttpServer: Error in SharpWebSocket: An exception has occurred while receiving a message.. Exception.Message: The header part of a frame cannot be read from the data source.2017-12-17 16:54:46.529 Debug SessionManager: Disposing session controller WebSocketController
Luke 40103 Posted December 17, 2017 Posted December 17, 2017 Hi there, can you please attach the complete emby server log? thanks !
jonci 0 Posted December 18, 2017 Author Posted December 18, 2017 Hi there, can you please attach the complete emby server log? thanks ! Thanks for help! Please find the below log. Log.txt Log1.txt
jonci 0 Posted December 18, 2017 Author Posted December 18, 2017 Is it the info you need? Server Type: Apache/2.4.25 (Unix) mod_mono/2.10 PHP/5.6.30 OpenSSL/1.0.2k The certificate should be trusted by all major web browsers (all the correct intermediate certificates are installed). The certificate was issued by Comodo. The certificate will expire in 1079 days. The hostname is correctly listed in the certificate. Valid from November 28, 2017 to November 28, 2020 Serial Number: 7b54d3717432ff74a1bc80181c1a6839 Signature Algorithm: sha256WithRSAEncryption Issuer: COMODO RSA Domain Validation Secure Server CA Common name: COMODO RSA Domain Validation Secure Server CA Organization: COMODO CA Limited Location: Salford, Greater Manchester, GB Valid from February 11, 2014 to February 11, 2029 Serial Number: 2b2e6eead975366c148a6edba37c8c07 Signature Algorithm: sha384WithRSAEncryption Issuer: COMODO RSA Certification Authority Common name: COMODO RSA Certification Authority Organization: COMODO CA Limited Location: Salford, Greater Manchester, GB Valid from May 30, 2000 to May 30, 2020 Serial Number: 2766ee56eb49f38eabd770a2fc84de22 Signature Algorithm: sha384WithRSAEncryption Issuer: AddTrust External CA Root
Luke 40103 Posted December 24, 2017 Posted December 24, 2017 hi @@jonci, we're looking into this, thanks.
jonci 0 Posted December 30, 2017 Author Posted December 30, 2017 hi @@jonci, we're looking into this, thanks. Here is the log with other error maybe helpful for you. thank you for your help!
jonci 0 Posted December 30, 2017 Author Posted December 30, 2017 hi @@jonci, we're looking into this, thanks. I use the original Asustor issued let's encrypt ssl. The issue is still happen and with latest emby version. attached the log. Thanks!
Luke 40103 Posted December 30, 2017 Posted December 30, 2017 Did you forget to attach the log? Thanks.
jonci 0 Posted December 31, 2017 Author Posted December 31, 2017 (edited) Did you forget to attach the log? Thanks. Thanks Luke! I forget to click the attach button~.~ The log is use https with Asustor issued let's encrypt ssl. Log.txt Edited December 31, 2017 by jonci
Luke 40103 Posted January 3, 2018 Posted January 3, 2018 @@jonci, can you please try this beta apk and let me know if there's still an issue? https://github.com/MediaBrowser/Emby/releases/download/3.2.60.8/emby-server-asustor_3.2.60.8_x86-64.apk Thanks !
jonci 0 Posted January 4, 2018 Author Posted January 4, 2018 @@jonci, can you please try this beta apk and let me know if there's still an issue? https://github.com/MediaBrowser/Emby/releases/download/3.2.60.8/emby-server-asustor_3.2.60.8_x86-64.apk Thanks ! @@Luke Thanks for following up my issue. However, Still shutdown when using https. Please find the attachment for the new error log. Log.txt
Luke 40103 Posted January 9, 2018 Posted January 9, 2018 @@jonci, can you try this latest beta? https://github.com/MediaBrowser/Emby/releases/download/3.2.60.12/emby-server-asustor_3.2.60.12_x86-64.apk Thanks.
jonci 0 Posted January 10, 2018 Author Posted January 10, 2018 @@jonci, can you try this latest beta? https://github.com/MediaBrowser/Emby/releases/download/3.2.60.12/emby-server-asustor_3.2.60.12_x86-64.apk Thanks. @@Luke Attached the log. The issue still exists. Thanks again for checking! Log_20180111.txt
Luke 40103 Posted January 14, 2018 Posted January 14, 2018 hi @@jonci, can you try this version? https://github.com/MediaBrowser/Emby/releases/download/3.2.60.15/emby-server-asustor_3.2.60.15_x86-64.apk Thanks !
jonci 0 Posted January 15, 2018 Author Posted January 15, 2018 hi @@jonci, can you try this version? https://github.com/MediaBrowser/Emby/releases/download/3.2.60.15/emby-server-asustor_3.2.60.15_x86-64.apk Thanks ! @@Luke The update is not work yet! Attached the log. Thank! Log20180115.txt
Luke 40103 Posted January 24, 2018 Posted January 24, 2018 @@jonci, can you please try this version? https://github.com/MediaBrowser/Emby/releases/download/3.2.70.3/emby-server-asustor_3.2.70.3_x86-64.apk Thanks !
jonci 0 Posted January 31, 2018 Author Posted January 31, 2018 @@Luke . I try to run the app in https via a few daily and it runs normal. I think it should be OK right now! Thank you so much for your help~~
Luke 40103 Posted March 30, 2018 Posted March 30, 2018 hi @@jonci, would you mind trying this again with the latest beta release? https://emby.media/nas-server.html Thanks !
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