Windows Server external url:port closes after few hours of use

[delete1234567890 0]

I have Emby running on a Windows server 2016 in a data center. I am always connecting to the external port with ssl enabled. After streaming for some time on any given day the external port within Emby closes and I cant access the server remotely. I have to RDP into the server and restart Emby to get the port to open again.

 

When I RDP in I can see Emby on the LAN port. Windows firewall has the external port open and the network firewall has the port open. I know its somewhere in Emby that has the problem. 

 

I used to use the auto restart plugin to restart Emby server every 24 hours but now that that is gone i have to do it manually. 

 

Does anyone have any recommendations to a good fix for this problem in the current version of Emby? 

Edited July 14, 2018 by sparknsh

[Luke 38553]

Hi there, please attach the information requested in how to report a problem:

https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/?view=getnewpost

Thanks !

[delete1234567890 0]

Due to sensitive information in the logs I am unable to post it publicly.

[Pankookis 10]

I am also experiencing this. Sometimes my server becomes unresponsive  when trying to remote access it and the only solution is to restart the Emby server.

 

It was a very long log so I've only included the last part. I hope it's alright.

 

 

embyserver-63667184858.txt

[Luke 38553]

I am also experiencing this. Sometimes my server becomes unresponsive  when trying to remote access it and the only solution is to restart the Emby server.

 

It was a very long log so I've only included the last part. I hope it's alright.

 

Hi there, can you please supply the complete log file? thanks.

[Pankookis 10]

Hi there, can you please supply the complete log file? thanks.

It happened again just now so here's that log, from boot to finish.

embyserver new.txt

[Luke 38553]

Ok, I would suggest trying again with the next release of emby server, thanks.