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CoverArt not appearing on live tv shows/movies

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Best Answer Luke , 13 June 2018 - 02:15 PM

the server is trying to download the images but is unable to contact the domain:

2018-06-13 07:52:31.365 Error HttpClient: Error NameResolutionFailure getting response from https://zap2it.tmsimg.com/assets/p3101576_e_v5_ab.jpg

It sounds like there is either a problem with the network connection in your jail or something external is just blocking it altogether.

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#1 matt_ttam123 OFFLINE  

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Posted 31 May 2018 - 05:16 AM

Just wondering if this is normal or is this something not yet implemented where live tv auto grabs the fanart for things that are currently on?

 

See attached image

 

emby.png


Edited by matt_ttam123, 31 May 2018 - 05:28 AM.


#2 Luke OFFLINE  

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Posted 31 May 2018 - 08:41 AM

Hi, what guide data are you using?

#3 gtmnyc OFFLINE  

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Posted 31 May 2018 - 10:24 AM

I have found the only way to get thumbnails is to use schedules direct

#4 Luke OFFLINE  

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Posted 31 May 2018 - 11:30 AM

The guide data needs to have the images, so if you're using XML and it doesn't have images then that would explain this.

#5 matt_ttam123 OFFLINE  

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Posted 01 June 2018 - 05:02 AM

The guide data needs to have the images, so if you're using XML and it doesn't have images then that would explain this.

Perfect this was the answer I was looking for, it might be time to invest in guide data that includes images then I think.



#6 cyberbuzz23 OFFLINE  

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Posted 13 June 2018 - 11:06 AM

Hi Luke, I'm using XMLTV with zap2xml WITH programs image   "  -I " option.  That put the image of aech programs web link in the XML file. The problem is emby don't seem to download them or have sort of a problem to grab them because when i select a program, it show a little broken link icon instead of the image itself. More strange, when i copy the url from the xml file and paste it on a browser... no problem to see it.

 

Also, what file(s) emby server need to incorporate these icons/pictures, only the .XML or it need cache or icons folder? By the way, the Channel logo doesn't work either, i had to put it manually with metadata manager

 

Thanks for helping me out.

 

Regards,


Edited by cyberbuzz23, 13 June 2018 - 11:25 AM.


#7 Luke OFFLINE  

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Posted 13 June 2018 - 12:34 PM

Please attach the information requested in how to report a problem:
https://emby.media/c...port-a-problem/
Thanks.

#8 cyberbuzz23 OFFLINE  

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Posted 13 June 2018 - 02:10 PM

Please attach the information requested in how to report a problem:
https://emby.media/c...port-a-problem/
Thanks.

 

Hi Luke, I'm using XMLTV with zap2xml WITH programs image   "  -I " option.  That put the image of aech programs web link in the XML file. The problem is emby don't seem to download them or have sort of a problem to grab them because when i select a program, it show a little broken link icon instead of the image itself. More strange, when i copy the url from the xml file and paste it on a browser... no problem to see it.

 

You can see the error message it give when i right click on broken logo (see show.png) and click on open picture on another tab. (See error.png for error message)

 

 

As an Exemple:

 

 
 
 
 
Those two lines are in the XMLTV.XML file. Copying/pasting it on a web browser will work but Emby will not grab them.-First is for a Channel logo and second line is for an episode
 
Also, what file(s) emby server need to incorporate these icons/pictures, only the .XML or it need cache or icons folder? By the way, the Channel logo doesn't work either, i had to put it manually with metadata manager

 

 

I attached the log file, the XMLTV file and some screenshot

 

Hope you have enough information!!

Thanks for helping me out.

 

Regards,

Attached Files



#9 Luke OFFLINE  

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Posted 13 June 2018 - 02:15 PM   Best Answer

the server is trying to download the images but is unable to contact the domain:

2018-06-13 07:52:31.365 Error HttpClient: Error NameResolutionFailure getting response from https://zap2it.tmsimg.com/assets/p3101576_e_v5_ab.jpg

It sounds like there is either a problem with the network connection in your jail or something external is just blocking it altogether.


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#10 cyberbuzz23 OFFLINE  

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Posted 13 June 2018 - 02:52 PM

Hi again, you were right, in my jail plugin in freenas i didn't put any default gateway... My bad. Now that this is resolve, I've another error instead.

 

Joining the log file but mostly the error is now about Securechannelfailure

 

2018-06-13 14:44:12.582 Error HttpClient: Error SecureChannelFailure getting response from https://zap2it.tmsim...16367_h3_aa.png

 

 

Thx

Attached Files

  • Attached File  Log.txt   1.48MB   0 downloads


#11 Luke OFFLINE  

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Posted 15 June 2018 - 11:28 AM

Hi again, you were right, in my jail plugin in freenas i didn't put any default gateway... My bad. Now that this is resolve, I've another error instead.

 

Joining the log file but mostly the error is now about Securechannelfailure

 

2018-06-13 14:44:12.582 Error HttpClient: Error SecureChannelFailure getting response from https://zap2it.tmsim...16367_h3_aa.png

 

 

Thx

 

@cyberbuzz23, this is due to an issue on FreeBSD that we're currently stuck waiting on, unfortunately. We need the mono runtime in FreeBSD ports to get updated. You can follow this issue here:

 

https://emby.media/c...ure-on-freenas/

 

Please see my most recent comment from yesterday.

 

Thanks.



#12 cyberbuzz23 OFFLINE  

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Posted 25 July 2018 - 11:49 PM

Hi Luke,

 

I updated to the 11.2 freenas and installed "manually" the lastest version of Emby (great by the way)..

I still have some live tv guide issue.. it strange because i can see shows (pictures/names) on "programs" tabs. but nothing on guide tab...

Here is my log and xml file

 

Thx for your help again

 

Dan

Attached Files



#13 Luke OFFLINE  

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Posted 26 July 2018 - 12:28 AM

Hi, what do you mean by nothing on the guide tab? No shows, or no images?



#14 cyberbuzz23 OFFLINE  

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Posted 26 July 2018 - 08:56 PM

Both, i only have channels.listing it's totaly blank on the left  side



#15 cyberbuzz23 OFFLINE  

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Posted 26 July 2018 - 09:01 PM

Ho man, sorry Luke, i just saw that i have show starting only the 4 of august...???



#16 cyberbuzz23 OFFLINE  

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Posted 26 July 2018 - 09:28 PM

update,

 

this is because of my zap2xml so dont worry everythings fine thanks Luke!



#17 Luke OFFLINE  

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Posted 26 July 2018 - 11:06 PM

Thanks for the feedback.







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