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Matthew Binns

ANSWERED Paid to unlock iPhone. Hasn't unlocked iPad

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Matthew Binns

I've just paid the £4.99 to unlock playback on my iPhone. All is well.

 

However I've just tried playback on my iPad (same Apple ID) and it isn't allowing playback.

 

The three options it's giving me is Emby Premiere Monthly £4.99, Unlock £4.99 and Restore Purchase.

 

If I click restore purchase and click I purchased this app nothing happens.

 

I've tried uninstalling the app and re-sinstalling to no avail.

 

Thanks in advance.

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Luke

On the iPad do you have any parental controls set to block store access? This will prevent validation from working if that is the case. Thanks.

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Matthew Binns

In-App Purchases are enabled. I have no restrictions.

 

Still not working.

Edited by Matthew Binns

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Matthew Binns

Anything else I can try?

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Matthew Binns

Guess thats a no then  :(

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Luke

A new update went out today can you let me know if that makes any difference? It shouldn't but I just want to confirm.

 

What version of iOS is the iPad on?

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Matthew Binns

iOS 11.3.1

 

Now working - thank you  :D

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Luke

That's very strange, but thanks for the feedback.

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