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Emby Theater not working for Xbox One

Xbox emby theater app

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#1 Osorus OFFLINE  

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Posted 05 May 2018 - 11:38 PM

Just updated the server to latest 3.4.0.0. Emby Theater is giving me a connection failure from Xbox One for both me and another client.

All other app (that I know of) work both on the LAN and over the WAN (VZN LTE). Tested over android and Apple. Works fine. Will not work over Xbox.

Connection Failure
“We’re unable to connect....”

Emby Theater Version 1.1.207.70

I checked the server logs, never seeing the app reach the server.

Edited by Osorus, 05 May 2018 - 11:41 PM.


#2 Luke OFFLINE  

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Posted 05 May 2018 - 11:45 PM

Hi, have you customized any server settings under Advanced?



#3 Osorus OFFLINE  

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Posted 06 May 2018 - 02:05 AM

No sir. It’s been vanilla since I first hear about you all. Still vanilla today.

#4 Luke OFFLINE  

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Posted 06 May 2018 - 10:29 AM

Have you tried manually connecting from the Xbox by adding a new server and typing in the ip address?



#5 Osorus OFFLINE  

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Posted 06 May 2018 - 11:04 AM

I sure did. Using the wan ip and vanilla port. Just spoke with my buddy. His is working this morning. Mine is not. Very strange.

#6 Luke OFFLINE  

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Posted 06 May 2018 - 03:06 PM

Are you inside your home network or external?



#7 Osorus OFFLINE  

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Posted 06 May 2018 - 03:33 PM

Right now I don't have access to anything remotely. All other users under me have access. I feel the issue centers around my own profile. Which, keep in mind, nothing was touched. Only action taken was the update at the PC level. As soon as I get home, I'm going to review my profile settings.

#8 Osorus OFFLINE  

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Posted 06 May 2018 - 09:30 PM

No clue what the issue is. I rebooted the server to run a debug. DM'd you it. Kinda hoping it might help you point me in a better direction?

 

xbox is running off a linksys ethernet over power device for INET (which will explain the linksys device seen in the debug). Concluding that anything local appears to be affected. I ran a test, created a new user using firefox as a browser. FF is directly being used from the same tower as the server is built on. I am accessing the server from Chrome.

 

When attempting to log into the server as the new user, it times out the same way xbox does. I can see both attempting to access the server, but I do not fully understand what is causing the time out.



#9 Osorus OFFLINE  

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Posted 07 May 2018 - 07:38 PM

3.4.1.0 fixed the issue. I noticed we went back to private IPs rather than the MAC addresses for the LAN access. Wondering if that was the root of the issue.


Edited by Osorus, 07 May 2018 - 07:39 PM.


#10 Luke OFFLINE  

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Posted 07 May 2018 - 09:38 PM

That wouldn't make any difference when you connect manually in the app by entering an IP address





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