Live Tv wont work on Amazon devices fire tv or Firestick

[kassana 1]

hi

after latest updates my m3u which are in Live Tv none of them work "player unavailable message"

please help everything was ok up to the last update 

TIA

[Luke 39639]

hi there @@kassana, can we please look at an example? please attach the information requested in how to report a media playback issue. thanks !

[kassana 1]

Hi Luke

Indeed you did but I need some can you email me please

kassana@@msn.com

Thanks

[kassana 1]

Help***

Logs won't show this as individual errors on all Amazon products ?

Please email me

TIA

[kassana 1]

Hi Luke

 

 

Live tv on Fire Tv & Fire Stick

 

“unable to tune to channel at this time. A tuner may not be available”.

 

There are 6 tuners (m3u) on this setup

 

Server version 3.2.60.0.

 

the issue started when i updated to latest version 

 

which logs do you require as im unsure as this issue doesnt come up on the logs please advise thanks

 

None work please help , I'm a premiere member

 

TIA

[Luke 39639]

hi @@kassana we would still like to see the emby server log anyway. can you please attach one from the time of a playback attempt?

 

I've merged your two topics because they are discussing the same issue.

 

thanks !

[ebr 15576]

Also, to which update are you referring?  The app or the server?

 

Thanks.