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Live Tv wont work on Amazon devices fire tv or Firestick

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#1 kassana OFFLINE  

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Posted 04 January 2018 - 10:08 AM

hi

after latest updates my m3u which are in Live Tv none of them work "player unavailable message"

please help everything was ok up to the last update 

TIA



#2 Luke OFFLINE  

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Posted 04 January 2018 - 01:41 PM

hi there @kassana, can we please look at an example? please attach the information requested in how to report a media playback issue. thanks !



#3 kassana OFFLINE  

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Posted 06 January 2018 - 03:43 AM

Hi Luke
Indeed you did but I need some can you email me please
kassana@msn.com
Thanks

#4 kassana OFFLINE  

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Posted 06 January 2018 - 03:44 AM

Help***
Logs won't show this as individual errors on all Amazon products ?
Please email me
TIA

#5 kassana OFFLINE  

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Posted 06 January 2018 - 08:29 AM

Hi Luke
 
 
Live tv on Fire Tv & Fire Stick
 
“unable to tune to channel at this time. A tuner may not be available”.
 
There are 6 tuners (m3u) on this setup
 
Server version 3.2.60.0.
 
the issue started when i updated to latest version 
 
which logs do you require as im unsure as this issue doesnt come up on the logs please advise thanks
 
None work please help , I'm a premiere member
 
TIA


#6 Luke OFFLINE  

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Posted 06 January 2018 - 01:06 PM

hi @kassana we would still like to see the emby server log anyway. can you please attach one from the time of a playback attempt?

 

I've merged your two topics because they are discussing the same issue.

 

thanks !



#7 ebr ONLINE  

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Posted 06 January 2018 - 01:25 PM

Also, to which update are you referring?  The app or the server?

 

Thanks.







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