hellosri 1 Posted September 21, 2017 Share Posted September 21, 2017 When I enter the Schedules Direct password & Save, I get this error AlertThere was an error downloading tv lineups. Please ensure your information is correct and try again. I have verified my Schedules Direct account on their site, and I can see my lineup. This worked fine a few emby updates ago. My guide data is completely empty, but I can get to recordings & live tv via channels. I also see this in the server notifications error Check for application updates failed.14 hours ago Error: NameResolutionFailure error Check for application updates failed.2 days ago Error: NameResolutionFailure error Check for application updates failed.3 days ago Error: NameResolutionFailure error Check for application updates failed.4 days ago Error: NameResolutionFailure Attached a log file. Emby9212017Log.txt Link to comment Share on other sites More sharing options...
Luke 37065 Posted September 21, 2017 Share Posted September 21, 2017 Hi, it appears you have't selected a lineup on the schedules direct configuration screen. I would go back there and do that and then click save on the config screen. Let us know if this helps. thanks. Link to comment Share on other sites More sharing options...
hellosri 1 Posted September 22, 2017 Author Share Posted September 22, 2017 I do have a lineup selected in schedules direct. See attachment. Link to comment Share on other sites More sharing options...
Luke 37065 Posted September 22, 2017 Share Posted September 22, 2017 Right, that's not what I asked. You have to select that lineup in the Emby config screen for schedules direct. Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
ebr 14913 Posted September 22, 2017 Share Posted September 22, 2017 Link to comment Share on other sites More sharing options...
hellosri 1 Posted September 22, 2017 Author Share Posted September 22, 2017 I get an error when I type in my password & click save. So cant proceed to the next step, which is the "select listings" section. Link to comment Share on other sites More sharing options...
Luke 37065 Posted September 22, 2017 Share Posted September 22, 2017 Can you provide the server log from that? Thanks. Link to comment Share on other sites More sharing options...
hellosri 1 Posted September 22, 2017 Author Share Posted September 22, 2017 Reproduced the error & attached the log Emby9222017Log.txt Link to comment Share on other sites More sharing options...
Luke 37065 Posted September 22, 2017 Share Posted September 22, 2017 Here is the issue. Outgoing http requests to Schedules direct are failing: 2017-09-22 09:42:22.421 Info HttpClient: HttpClientManager GET: https://json.schedulesdirect.org/20141201/available/countries 2017-09-22 09:42:22.422 Error HttpClient: Error NameResolutionFailure getting response from https://json.schedulesdirect.org/20141201/available/countries *** Error Report *** Version: 3.2.30.0 Command line: /usr/pbi/emby-amd64/lib/emby-server/MediaBrowser.Server.Mono.exe -ffmpeg /usr/pbi/emby-amd64/bin/ffmpeg -ffprobe /usr/pbi/emby-amd64/bin/ffprobe -programdata /var/db/emby-server Operating system: Unix 11.0.0.0 64-Bit OS: True 64-Bit Process: True Mono: 4.6.1 (Stable 4.6.1.5/ef43c15 Mon Jun 12 05:53:22 UTC 2017) Processor count: 8 Program data path: /var/db/emby-server Application directory: /usr/pbi/emby-amd64/lib/emby-server System.Net.WebException: Error: NameResolutionFailure at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <fb93f133ac27476ab3b657a602d525d0>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 System.Net.WebException at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <fb93f133ac27476ab3b657a602d525d0>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 In fact, not only to Schedules Direct, but other places as well such as our emby domains. It this freenas? It looks emby server does not have an internet connection. Link to comment Share on other sites More sharing options...
hellosri 1 Posted September 22, 2017 Author Share Posted September 22, 2017 Here is the issue. Outgoing http requests to Schedules direct are failing: 2017-09-22 09:42:22.421 Info HttpClient: HttpClientManager GET: https://json.schedulesdirect.org/20141201/available/countries 2017-09-22 09:42:22.422 Error HttpClient: Error NameResolutionFailure getting response from https://json.schedulesdirect.org/20141201/available/countries *** Error Report *** Version: 3.2.30.0 Command line: /usr/pbi/emby-amd64/lib/emby-server/MediaBrowser.Server.Mono.exe -ffmpeg /usr/pbi/emby-amd64/bin/ffmpeg -ffprobe /usr/pbi/emby-amd64/bin/ffprobe -programdata /var/db/emby-server Operating system: Unix 11.0.0.0 64-Bit OS: True 64-Bit Process: True Mono: 4.6.1 (Stable 4.6.1.5/ef43c15 Mon Jun 12 05:53:22 UTC 2017) Processor count: 8 Program data path: /var/db/emby-server Application directory: /usr/pbi/emby-amd64/lib/emby-server System.Net.WebException: Error: NameResolutionFailure at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <fb93f133ac27476ab3b657a602d525d0>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 System.Net.WebException at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <fb93f133ac27476ab3b657a602d525d0>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 In fact, not only to Schedules Direct, but other places as well such as our emby domains. It this freenas? It looks emby server does not have an internet connection. Link to comment Share on other sites More sharing options...
hellosri 1 Posted September 22, 2017 Author Share Posted September 22, 2017 So the Freenas emby jail's outgoing n/w is failing. Is there a way to reset the network settings in the jail? Link to comment Share on other sites More sharing options...
Solution hellosri 1 Posted September 24, 2017 Author Solution Share Posted September 24, 2017 This is now fixed. I reset the emby jail's IPV6 configuration and restarted the jail. The Guide now refreshes & doesn't throw any errors . Thanks for all your troubleshooting help. 1 Link to comment Share on other sites More sharing options...
Luke 37065 Posted September 24, 2017 Share Posted September 24, 2017 Thanks for the feedback ! So those are not default settings? Or did you previously change them? Link to comment Share on other sites More sharing options...
hellosri 1 Posted September 24, 2017 Author Share Posted September 24, 2017 Thanks for the feedback ! So those are not default settings? Or did you previously change them? They are default settings, but there is a known issue with freenas jails & IPv6. Resetting the auto configure checkbox & saving, fixes it. Link to comment Share on other sites More sharing options...
Luke 37065 Posted September 24, 2017 Share Posted September 24, 2017 Interesting, thanks for the info. Link to comment Share on other sites More sharing options...
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