Athanor 0 Posted October 17, 2020 Share Posted October 17, 2020 (edited) Hello Luke, please, read this Terramaster's forum post: https://forum.terra-master.com/en/viewtopic.php?f=51&t=855 They assert you are not using the correct tar format. Maybe it is possible to resolve soon the problem? See last reply by TMroy » 30 Sep 2020, 22:20 Thank you Edited October 17, 2020 by Athanor Link to comment Share on other sites More sharing options...
Luke 32484 Posted October 17, 2020 Author Share Posted October 17, 2020 4 hours ago, Athanor said: Hello Luke, please, read this Terramaster's forum post: https://forum.terra-master.com/en/viewtopic.php?f=51&t=855 They assert you are not using the correct tar format. Maybe it is possible to resolve soon the problem? See last reply by TMroy » 30 Sep 2020, 22:20 Thank you We haven't updated to the new tar format for manual installation in the web interface but we will be doing that soon. Link to comment Share on other sites More sharing options...
JVRx7 0 Posted October 23, 2020 Share Posted October 23, 2020 Post by TMSupport » Yesterday, 21:59 We have already contacted Emby, They will upload the installation package in TPK format on their website, and users could download and install it in TNAS device directly. -------------------- Is this an indication that the Terramaster app store is no longer going to support Emby, or be kept current? Link to comment Share on other sites More sharing options...
Luke 32484 Posted October 23, 2020 Author Share Posted October 23, 2020 1 hour ago, JVRx7 said: Post by TMSupport » Yesterday, 21:59 We have already contacted Emby, They will upload the installation package in TPK format on their website, and users could download and install it in TNAS device directly. -------------------- Is this an indication that the Terramaster app store is no longer going to support Emby, or be kept current? Hi, no, we can still submit to TerraMaster for the store, but now their new TPK format also allows manual installation in the TerraMaster web interface. We are working on switching to the new TPK packaging format. Link to comment Share on other sites More sharing options...
JVRx7 0 Posted October 23, 2020 Share Posted October 23, 2020 1 hour ago, Luke said: Hi, no, we can still submit to TerraMaster for the store, but now their new TPK format also allows manual installation in the TerraMaster web interface. We are working on switching to the new TPK packaging format. Thanks, this is important to me as I'd rather not open up another port to SSH in remotely to do updates. I have one device that is 600 miles away.... Link to comment Share on other sites More sharing options...
Luke 32484 Posted October 26, 2020 Author Share Posted October 26, 2020 FYI: We got an email from Terramaster this morning saying they have temporarily removed us from their store because we include Taiwan as an option in the language selection box, and that it's a sensitive political issue for them and non-negotiable. So yes we'll scramble to submit a new one to them, and hopefully they will release it asap, but if you don't like this then please send them your feedback about it. 1 Link to comment Share on other sites More sharing options...
zonocus 0 Posted October 26, 2020 Share Posted October 26, 2020 Thank you very much for the effort. Is there a release date? And the previous version is not available either, to install or download? I don't understand the policy to delete it from the store. At least leave the previous version. Today I have just deleted to reinstall, and I have lost the application. 😞 Link to comment Share on other sites More sharing options...
zonocus 0 Posted October 26, 2020 Share Posted October 26, 2020 43 minutes ago, Luke said: FYI: We got an email from Terramaster this morning saying they have temporarily removed us from their store because we include Taiwan as an option in the language selection box, and that it's a sensitive political issue for them and non-negotiable. So yes we'll scramble to submit a new one to them, and hopefully they will release it asap, but if you don't like this then please send them your feedback about it. send them your feedback about it. --> where? Link to comment Share on other sites More sharing options...
Luke 32484 Posted October 26, 2020 Author Share Posted October 26, 2020 2 minutes ago, zonocus said: send them your feedback about it. --> where? I don't know if they have a support ticket system for users but you could email them at support_us@terra-master.com. Link to comment Share on other sites More sharing options...
zonocus 0 Posted October 26, 2020 Share Posted October 26, 2020 Thank you very much. I will write, at least to ask, how can I install the older version. They should offer some solution or alternative. Link to comment Share on other sites More sharing options...
Luke 32484 Posted October 26, 2020 Author Share Posted October 26, 2020 I'm going to submit an update to them to change it today, but sometimes they take a little time to review them, so any pressure you can apply to speed them up would be great. Thanks. 2 Link to comment Share on other sites More sharing options...
BKKK 4 Posted October 27, 2020 Share Posted October 27, 2020 Heads up the new update is already in their store - just updated my Emby version 😀 Link to comment Share on other sites More sharing options...
zonocus 0 Posted October 28, 2020 Share Posted October 28, 2020 Terramaster support wrote to me yesterday. And yesterday the application appeared in the Store. I have installed it and everything without problems. Thank you very much. Link to comment Share on other sites More sharing options...
Luke 32484 Posted October 28, 2020 Author Share Posted October 28, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Luke 32484 Posted November 7, 2020 Author Share Posted November 7, 2020 Great news everyone. We've now updated to the new TerraMaster package format that you can install manually using the TerraMaster web interface. Packages can be downloaded from our website: https://emby.media/download This means you no longer need to wait for the TerraMaster review process to release our updates, and it means you can participate in testing beta releases if you you'd like to. Please try it out and report your experience. Thanks ! Link to comment Share on other sites More sharing options...
STR8 65 Posted March 2, 2022 Share Posted March 2, 2022 Thanks for the feedback @Luke I went ahead and tried the install, and I don't know if I did something wrong or not... but I'm still having the same issue after trying both versions because I wanted to use the beta so I could help with testing. Please see below attachments. Same blocked error message. Installed the stable version which I think is the 4.6.7.0 - And still was blocked. Here is where I installed the emby apk You can see here I'm Installing the v4.7.0.28 beta but it's says successful but goes right back to the v4.6.7.0 for whatever reason So please let me know what I might be doing wrong and thanks again for all the help. Link to comment Share on other sites More sharing options...
STR8 65 Posted March 2, 2022 Share Posted March 2, 2022 So, I just checked Emby on my cell phone (the android app) and on the Nvidia Shield and both are showing the installed 4.7.0.28 beta version of Emby but it's not reflecting on the Terramaster for whatever reason. Link to comment Share on other sites More sharing options...
emdubya77 29 Posted March 2, 2022 Share Posted March 2, 2022 (edited) [deleted] Edited July 6, 2022 by emdubya77 Link to comment Share on other sites More sharing options...
STR8 65 Posted March 2, 2022 Share Posted March 2, 2022 No but I just tried that, and it was a no go for me but thanks for that information 👍 1 Link to comment Share on other sites More sharing options...
Luke 32484 Posted March 2, 2022 Author Share Posted March 2, 2022 3 minutes ago, STR8 said: No but I just tried that, and it was a no go for me but thanks for that information 👍 Using a web browser instead of TOS will work just fine. This is due to the way the web app is rendered from inside the TOS interface and it needs adjustment following the new TOS release. But using the web app standalone without going through TOS will be just fine. Link to comment Share on other sites More sharing options...
STR8 65 Posted March 2, 2022 Share Posted March 2, 2022 That actually did work I was able to get into the web app @emdubya77 and Luke 1 Link to comment Share on other sites More sharing options...
Luke 32484 Posted March 2, 2022 Author Share Posted March 2, 2022 Just now, STR8 said: That actually did work I was able to get into the web app @emdubya77 and Luke Thanks. And regarding the issue of access within TOS, we are looking into it and will submit an updated package to them as soon as we've resolved it. 1 Link to comment Share on other sites More sharing options...
STR8 65 Posted March 2, 2022 Share Posted March 2, 2022 Understood and thanks again. 1 Link to comment Share on other sites More sharing options...
Luke 32484 Posted March 7, 2022 Author Share Posted March 7, 2022 The 4.6.7 packages have been updated with a fix if you'd like to manually install from our website: https://emby.media/download We'll be submitting this to TerraMaster as well so you can also wait for the update in TOS. Thanks. Link to comment Share on other sites More sharing options...
smartinezpu 0 Posted March 9, 2022 Share Posted March 9, 2022 (edited) La ultima actualizacion de Emby a traves de aplicaciones no funciona. No elimina las bibliotecas pero es como si no tuviera permisos para leerlas. He tenido que volver a la 4.6 instalandolo de forma manual, y aunque parece funcionar correctamente, el cartel de EMBY PREMIERE aunque estoy suscripto esta permanentemente presente. Es necesario revisar esta versión. Creo que en el post ya se hace referencia al tema pero no se si se ha llegado a alguna solucion. De momento sigo con la 4.6 pero en el servidor web aparece como si no estuviera registrado. En la aplicacion cliente parece que funciona correctamente Gracias de antemano Edited March 9, 2022 by smartinezpu Link to comment Share on other sites More sharing options...
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