derrabe 0 Posted July 26, 2019 Share Posted July 26, 2019 Hi there @@derrabe let's look at an example. Please attach the emby server and ffmpeg log. You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. I forgot to quote you Link to comment Share on other sites More sharing options...
Luke 28676 Posted July 29, 2019 Author Share Posted July 29, 2019 I think these are the two most recent crashes logged I attatched. @@derrabe Is your nas firmware up to date? Link to comment Share on other sites More sharing options...
derrabe 0 Posted July 30, 2019 Share Posted July 30, 2019 @@derrabe Is your nas firmware up to date? Yes I am running verion 4.0.17 on my F4-210 with online updates turned on Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 1, 2019 Author Share Posted August 1, 2019 Yes I am running verion 4.0.17 on my F4-210 with online updates turned on Do you have the latest emby server version available to you from the store? Link to comment Share on other sites More sharing options...
derrabe 0 Posted August 1, 2019 Share Posted August 1, 2019 (edited) Do you have the latest emby server version available to you from the store? Well I downloaded it from the store so I would assume it the latest and greatest why would they give me an older version? It says my version is 4.1.0.26 Edited August 1, 2019 by derrabe Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 2, 2019 Author Share Posted August 2, 2019 Well I downloaded it from the store so I would assume it the latest and greatest why would they give me an older version? It says my version is 4.1.0.26 Because unfortunately although we submit new versions to TerraMaster right away, they usually take a long time to review and publish them. Have you checked the store for an update? 1 Link to comment Share on other sites More sharing options...
derrabe 0 Posted August 2, 2019 Share Posted August 2, 2019 (edited) Because unfortunately although we submit new versions to TerraMaster right away, they usually take a long time to review and publish them. Have you checked the store for an update? I just checked no update available. I thought that maybe becuaseI had the plex software installed (but not enabled) that maybe there was a conflict. So I uninstalled Plex and rebooted the nas afterwords and still no go. Edited August 2, 2019 by derrabe Link to comment Share on other sites More sharing options...
hgvandy 0 Posted August 2, 2019 Share Posted August 2, 2019 I have emailed them a few times asking about when a new release of Emby will be coming and this was their reply: "As for the new release of Emby server, it's estimated to launch with our new TOS4.1 system which will be ready at August. I will let you know when the new version is released." I hope this is true. Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 2, 2019 Author Share Posted August 2, 2019 We're going to be submitting 4.2.1 to them in the coming days, right after we release that to the general audience. Link to comment Share on other sites More sharing options...
derrabe 0 Posted August 2, 2019 Share Posted August 2, 2019 Is there a way to back door it in instead of waiting for the app store to eventaulget it Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 2, 2019 Author Share Posted August 2, 2019 Is there a way to back door it in instead of waiting for the app store to eventaulget it Yes but you'll have to SSH. I have given Terramaster feedback that they should allow manual package installations via their web interface like the other NAS platforms, but I'm not sure if they will do it or not. Instructions are in the first post of this thread, but are not currently complete because it doesn't tell you where to get our Terramaster package file from. I'll update them. Thanks. Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 2, 2019 Author Share Posted August 2, 2019 I have given Terramaster feedback that they should allow manual package installations via their web interface like the other NAS platforms, but I'm not sure if they will do it or not. As TerraMaster customers, you guys may want to consider giving them this feedback as well. Link to comment Share on other sites More sharing options...
8BitErnie 0 Posted August 2, 2019 Share Posted August 2, 2019 I have given Terramaster feedback that they should allow manual package installations via their web interface like the other NAS platforms, but I'm not sure if they will do it or not. Terramaster have updated the TOS applications app to allow manual uploads now. Open 'Applications' > 'Settings' , from there you can manually upload apps. Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 2, 2019 Author Share Posted August 2, 2019 Terramaster have updated the TOS applications app to allow manual uploads now. Open 'Applications' > 'Settings' , from there you can manually upload apps. Excellent, thanks for the tip ! Link to comment Share on other sites More sharing options...
derrabe 0 Posted August 2, 2019 Share Posted August 2, 2019 Yes but you'll have to SSH. I have given Terramaster feedback that they should allow manual package installations via their web interface like the other NAS platforms, but I'm not sure if they will do it or not. Instructions are in the first post of this thread, but are not currently complete because it doesn't tell you where to get our Terramaster package file from. I'll update them. Thanks. So when i go to the Terranas download option it tells me to get it from the app store so what version should I be downloading Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 2, 2019 Author Share Posted August 2, 2019 So when i go to the Terranas download option it tells me to get it from the app store so what version should I be downloading Whatever version is in the app store for your model. What options is it giving you? Link to comment Share on other sites More sharing options...
derrabe 0 Posted August 2, 2019 Share Posted August 2, 2019 (edited) Whatever version is in the app store for your model. What options is it giving you 4.1.0.26 release 4-25-2019 and I ment you told me I could sideload the newest version where do I get it for the terranas. When I go the link on the first post it tells me to get it from the app store on my nas. Edited August 2, 2019 by derrabe Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 2, 2019 Author Share Posted August 2, 2019 I need to update the instructions for side-loading. Thanks. Link to comment Share on other sites More sharing options...
derrabe 0 Posted August 2, 2019 Share Posted August 2, 2019 I need to update the instructions for side-loading. Thanks. Please reply to this when you do so I get notified and can try it out. Link to comment Share on other sites More sharing options...
Kyouma 2 Posted August 3, 2019 Share Posted August 3, 2019 @@Luke So we can now manually Install packages over the application, but which file do i have to add there? Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 3, 2019 Author Share Posted August 3, 2019 @@Luke So we can now manually Install packages over the application, but which file do i have to add there? I need to update the instructions for side-loading. Thanks. Link to comment Share on other sites More sharing options...
realdiehl 0 Posted August 4, 2019 Share Posted August 4, 2019 I need to update the instructions for side-loading. Thanks. @@Luke, pardon my ignorance here... but if we sideload Emby, would we have to manually update it everytime? Or is there a way to click a button and have it update? Link to comment Share on other sites More sharing options...
derrabe 0 Posted August 4, 2019 Share Posted August 4, 2019 @@Luke, pardon my ignorance here... but if we sideload Emby, would we have to manually update it everytime? Or is there a way to click a button and have it update? My guess is you would have to update it every time there's a new release but I'd rather have the new release than a version that's several behind with problems Link to comment Share on other sites More sharing options...
realdiehl 0 Posted August 4, 2019 Share Posted August 4, 2019 (edited) My guess is you would have to update it every time there's a new release but I'd rather have the new release than a version that's several behind with problems I 100% agree with you! I was curious about what I’m getting myself into before I commit to that path. Edited August 4, 2019 by realdiehl Link to comment Share on other sites More sharing options...
Luke 28676 Posted August 5, 2019 Author Share Posted August 5, 2019 TerraMaster instructions on the website are updated: https://emby.media/download Thanks guys. Link to comment Share on other sites More sharing options...
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