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Can't Use Backups

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#1 jamvids OFFLINE  

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Posted 01 August 2017 - 02:28 PM

Hi All,

 

My system SSD failed on me so I have had to re install everything. I tried to use configuration backup but that is having issues so I completely removed Emby, created the Emby-Server folder in appdata/roaming and did it the old fashioned way by just copying the latest backup, but this hasn't restored anything, no users, no playlists, no libraries etc. All of my shares are exactly the same name.

 

Any help?

 

Windows 10

Latest beta Emby release



#2 Luke OFFLINE  

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Posted 01 August 2017 - 02:39 PM

Why can't you use the backup plugin?



#3 jamvids OFFLINE  

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Posted 01 August 2017 - 02:49 PM

I set the folder up but it doesn't pick them up. I just get the spinny circle

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#4 Luke OFFLINE  

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Posted 01 August 2017 - 03:26 PM

Can you provide a little more information? What exactly do you click on that only produces a spinning circle? thanks.



#5 jamvids OFFLINE  

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Posted 01 August 2017 - 03:35 PM

I installed the plugin and set up the directory, and I just get this with the spinning circle

 

5980d7fa4f278_Capture.png



#6 ebr OFFLINE  

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Posted 01 August 2017 - 04:19 PM

Please ensure the server process has proper permissions and access to that location.

 

Otherwise, please post the server log from that session.  Thanks.



#7 Luke OFFLINE  

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Posted 01 August 2017 - 04:39 PM

Please post the log anyway so that we can catch whatever it is and show a helpful message. thanks.



#8 jamvids OFFLINE  

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Posted 01 August 2017 - 04:58 PM

I have tried physical and network path. I don't know why there wouldn't be permissions. Maybe I will benefit from a fresh install. We'll see

 

Log is https://www.dropbox....pq/log.txt?dl=0



#9 Luke OFFLINE  

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Posted 01 August 2017 - 06:25 PM

I've pushed an update to the backup plugin. Please try that. Thanks.



#10 jamvids OFFLINE  

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Posted 02 August 2017 - 12:32 PM

Hi, so the issue of the spinning circle has been resolved. It only showed backups created by this install of emby server and nothing previous. 

 

As i was typing that I found the reason why, the backup folders were empty. I have downloaded a backup of my backup and it (the plugin) has now found it.

 

I will let you know how it goes



#11 Luke OFFLINE  

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Posted 02 August 2017 - 04:19 PM

Thanks for the feedback.



#12 jamvids OFFLINE  

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Posted 03 August 2017 - 12:46 PM

Okay, everything went great. All of my favourites, resumes etc went back in. App settings etc didn't, I had to re-enable libraries in the users section of the server config, no biggie. Playlists didn't restore for users either. I have recovered these by creating a temporary playlist, then open it in notepad and copied the user ID at the bottom of the code and copied it into the playlists that I wanted to recover from the backup and saved it. Then went into metadata manager and refreshed the playlist folder using the scan for new and updated files option. Hey presto playlists are back. 



#13 Luke OFFLINE  

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Posted 03 August 2017 - 12:46 PM

Thanks for the feedback.


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