Luke 37068 Posted October 22, 2017 Share Posted October 22, 2017 i presume its still the same. i did not send an in app log but i can if this will help. will you need a matching set of ffmpeg and server logs? Yes please to all. Thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted October 22, 2017 Author Share Posted October 22, 2017 Yes please to all. Thanks. Logs sent from app, user mark ffmpeg.txt server.txt Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 23, 2017 Share Posted October 23, 2017 I put up a beta of the app yesterday that just adds a log message so we can try and see what is happening here. So, if you can re-run that same test and send the app log with the new version (.60) that would be great. Thx. Link to comment Share on other sites More sharing options...
PremiumRed 52 Posted October 23, 2017 Share Posted October 23, 2017 Hey guys... this is the same error I have being going on about for a while now. The multi audio track has the same error as the subtitles. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted October 23, 2017 Author Share Posted October 23, 2017 I put up a beta of the app yesterday that just adds a log message so we can try and see what is happening here. So, if you can re-run that same test and send the app log with the new version (.60) that would be great. Thx. app log sent, user mark. Cheers Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 24, 2017 Share Posted October 24, 2017 Thanks. That confirmed my previous suspicion. Now we just have to figure out why it is happening and what to do about it. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted October 24, 2017 Author Share Posted October 24, 2017 Hey guys... this is the same error I have being going on about for a while now. The multi audio track has the same error as the subtitles. mate, I’ve been on this issue fo several years. All uk tv is dual audio tracked with subs and Emby doesn’t seem to like either Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 27, 2017 Share Posted October 27, 2017 Okay, now reproduce again with the latest beta of the server (a 34.x version) and then post the server log. Be sure debug logging is turned on first. I don't think you need to send another app log because we already know what is going on at that end but I guess it couldn't hurt just to confirm we are looking at the exact same issue. Thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted October 28, 2017 Author Share Posted October 28, 2017 (edited) Okay, now reproduce again with the latest beta of the server (a 34.x version) and then post the server log. Be sure debug logging is turned on first. I don't think you need to send another app log because we already know what is going on at that end but I guess it couldn't hurt just to confirm we are looking at the exact same issue. Thanks. done, app log, user mark i suppose it wouldnt hurt to mention at this point that with these streams the video will always start and play anything up to a couple of seconds, then pause anything up to ten second and then plays normally. ten second is unusual, most commonly the pause is a few seconds Edited October 29, 2017 by Spaceboy Link to comment Share on other sites More sharing options...
Luke 37068 Posted October 28, 2017 Share Posted October 28, 2017 debug logging needs to be turned on. thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted October 29, 2017 Author Share Posted October 29, 2017 debug logging needs to be turned on. thanks. try this server.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted October 30, 2017 Share Posted October 30, 2017 ok @@Spaceboy we actually need a little bit more info. please repeat the process on emby server beta 3.2.35.1. thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted October 31, 2017 Author Share Posted October 31, 2017 ok @@Spaceboy we actually need a little bit more info. please repeat the process on emby server beta 3.2.35.1. thanks. here you go server.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted October 31, 2017 Share Posted October 31, 2017 I don't see any playback attempts in these logs. Can you please try again? thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted October 31, 2017 Author Share Posted October 31, 2017 server.txt 20.46 Holby City Link to comment Share on other sites More sharing options...
ebr 14913 Posted November 3, 2017 Share Posted November 3, 2017 Okay, Spaceboy - the next beta of the app should now not fail to tune the channel when you try to turn on those subs. The subs still won't work (there is still work to do on the server end) but at least the app won't fail anymore. Please confirm when you can. Thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted November 4, 2017 Author Share Posted November 4, 2017 Okay, Spaceboy - the next beta of the app should now not fail to tune the channel when you try to turn on those subs. The subs still won't work (there is still work to do on the server end) but at least the app won't fail anymore. Please confirm when you can. Thanks. some progress i think but not quite there. when i turn on subs i get the spinning wheel for a few (10?) seconds then the video returns but sticks on the first frame. spinning wheel continues for a while. in the dashboard i can see playback cycling between direct streaming and transcoding. after maybe 30 seconds it quits and i get the no tuner available message server.txt Link to comment Share on other sites More sharing options...
ebr 14913 Posted November 4, 2017 Share Posted November 4, 2017 some progress i think but not quite there. when i turn on subs i get the spinning wheel for a few (10?) seconds then the video returns but sticks on the first frame. spinning wheel continues for a while. in the dashboard i can see playback cycling between direct streaming and transcoding. after maybe 30 seconds it quits and i get the no tuner available message server.txt That's interesting, what channel did you play? I've been testing with "4 HD" and that one has subs that should have just produced a "failed to load" message while playback continued. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted November 4, 2017 Author Share Posted November 4, 2017 That's interesting, what channel did you play? I've been testing with "4 HD" and that one has subs that should have just produced a "failed to load" message while playback continued. woah hold on there! i gave up on hd channels a while ago because there was that unfixable audio delay with the internal player if you remember. thats on the list to get to. no these are all sd channels. i was trying itv2 i think. coronation street omnibus.what is your source? these are mpeg2 i think Link to comment Share on other sites More sharing options...
ebr 14913 Posted November 4, 2017 Share Posted November 4, 2017 what is your source? I'm still testing with your IPTV stream. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted November 5, 2017 Author Share Posted November 5, 2017 I'm still testing with your IPTV stream.[emoji3] oh ok. But there’s no subs in those streams? Happy to open up the guest account again so you can see what it’s like with a stream from mediaportal? Link to comment Share on other sites More sharing options...
Luke 37068 Posted November 5, 2017 Share Posted November 5, 2017 Can you please try this with the emby m3u8 support? thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted November 5, 2017 Author Share Posted November 5, 2017 That will require mediaportal to produce an m3u8? I’ll look into it. Nextpvr does this I think? May also take a look at that if it’s better supported Link to comment Share on other sites More sharing options...
Luke 37068 Posted November 5, 2017 Share Posted November 5, 2017 I thought this was IPTV? Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted November 5, 2017 Author Share Posted November 5, 2017 I thought this was IPTV?no, I’ve been very clear throughout this is mediaportal. This is one of the issues with external services that you asked me to highlight to you Link to comment Share on other sites More sharing options...
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