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Subtitles: What is the criteria used to download missing subtitles ??

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#1 CBers OFFLINE  

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Posted 30 June 2017 - 06:38 AM

What is the criteria to download missing subtitles ??

 

I have several old series and movies that Emby hasn't downloaded the subtitles for.

 

If I manually search for the subtitles, using the Edit Subtitles option, they are found.

 

So, is there any criteria/age limit on when an item has been added to Emby, after which subtitles are no longer searched for ??

 

Thanks.

 



#2 SkyBehind OFFLINE  

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Posted 30 June 2017 - 08:26 AM

Kind of ditto. A lot of the subtitles I get are off (with regards to timing/sync), manual download works though.

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#3 Luke OFFLINE  

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Posted 30 June 2017 - 11:42 AM

Have you explored subtitle settings?

#4 CBers OFFLINE  

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Posted 30 June 2017 - 11:48 AM

Have you explored subtitle settings?


Can you answer the question please.

#5 Luke OFFLINE  

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Posted 30 June 2017 - 11:50 AM

The same criteria as the search subtitles feature, subject to subtitle settings.

#6 CBers OFFLINE  

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Posted 30 June 2017 - 12:05 PM

The same criteria as the search subtitles feature, subject to subtitle settings.


Then there must be a bug, as Emby isn't finding subtitles during the scheduled.

I'll post logs next time I find one.

#7 Luke OFFLINE  

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Posted 30 June 2017 - 12:07 PM

Have you consulted your subtitle downloading settings?



#8 CBers OFFLINE  

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Posted 30 June 2017 - 12:13 PM

Yes.

I get 99% of the subtitles, just a few older ones Emby never seems to search for.

#9 Luke OFFLINE  

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Posted 30 June 2017 - 12:14 PM

Why do you think it's not searching at all for them?



#10 CBers OFFLINE  

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Posted 30 June 2017 - 12:30 PM

I run the subtitles scheduled task once per day and I have TV shows without subs, but if I search manually there are subs available.

I only search for English subs, so it shouldn't be hard to locate them.

Attached is a screenshot of my subtitle settings.

Let me know if you see anything wrong.

Attached Files



#11 Luke OFFLINE  

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Posted 30 June 2017 - 12:44 PM

Have you tried unchecking the perfect match requirement?



#12 CBers OFFLINE  

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Posted 30 June 2017 - 12:57 PM

No, but I will if you recommend it?

#13 Luke OFFLINE  

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Posted 30 June 2017 - 01:13 PM

You'll get subtitles but the chances of them being out of sync will be higher.



#14 Luke OFFLINE  

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Posted 30 June 2017 - 02:22 PM

@CBers, as a result of this "issue", I am going to add help text to the subtitles setup page. Please let me know if you think this resolves the issue, because I don't think there's actually a problem here, I think this is just about understanding how the subtitle downloading feature works.

 

Thanks !

 

595696d906cf8_Screenshot_20170630033615.


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#15 CBers OFFLINE  

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Posted 30 June 2017 - 02:28 PM

Sounds good.

Thanks.

#16 Luke OFFLINE  

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Posted 30 June 2017 - 02:29 PM

I will also add the perfect match filter as a checkbox to the subtitle search dialog, that way you have the ability to see the results with it both on and off.



#17 CBers OFFLINE  

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Posted 30 June 2017 - 03:17 PM

Thanks.

#18 Luke OFFLINE  

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Posted 30 June 2017 - 04:03 PM

For now actually we'll just start with an indicator.

 

5956aeacc5653_Untitled.png



#19 Spaceboy OFFLINE  

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Posted 01 July 2017 - 12:11 PM

Thanks.

cbers, how are you identifying what needs manually downloading? i find the reports section doesnt work anymore. media that has subtitles isnt shown with the check mark anymore. the far right columns are all blank



#20 CBers OFFLINE  

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Posted 01 July 2017 - 12:48 PM

cbers, how are you identifying what needs manually downloading?


Only when I try to open the subs and they're not there.

As I said, 99% of subtitles download OK, but some older content doesn't have any, so I search and they appear, hence why I raised the question.





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