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Subtitles with garbage characters


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CarlosLima
Posted
After upgrading to the latest version of Emby Server, I noticed that legends, formerly perfect, are displaying garbage characters when the letter is accented.

In Brazil letters with accents are very common, so these characters in question mark format are all over the legend.

 

5903e932663ae_Capturar.png

Posted

Hi, can you please discuss a specific example? What kind of video/subtitles?

  • Like 1
CarlosLima
Posted

Hi, can you please discuss a specific example? What kind of video/subtitles?

 

Hi, do you need more details besides the data in this image?

 

590400dc5eca6_Capturar.png

  • Like 1
Posted

Can you please zip up the subtitles and attach them here? thanks.

CarlosLima
Posted (edited)

Can you please zip up the subtitles and attach them here? thanks.

 

Sure, but how do I attach the file here?

The site says I do not have permission to attach file.

Edited by CarlosLima
Posted

Click more reply options then attach the file.

  • 2 weeks later...
jonaslpalma
Posted

Hi There, You could find out the solution for that issue? I have the same problem here. And more,  when reproducing DLNA the subtitle works fine until it find the first "especial caracter", a  accented letter.

 

Let me know if I can help with anything.

Posted

Hi There, You could find out the solution for that issue? I have the same problem here. And more,  when reproducing DLNA the subtitle works fine until it find the first "especial caracter", a  accented letter.

 

Let me know if I can help with anything.

Hi, can you please discuss a specific example? What kind of video/subtitles?

jonaslpalma
Posted

Sure, I have attached the .srt external subtitle and a print of what is wrong (in that case playing the video in Google Chrome). The correct frase is (from de .srt file):

 

2
00:00:02,085 --> 00:00:04,100
Pai, esta é a mãe do Sheldon,
Mary.

 

5910a77e9ab54_Capture.jpg

 

So every time when a Letter has an accent ( that scenario is very commun in my language) Emby don´t know how to "translate" to the correct letter. When I use DLNA ( Sony Bravia 2010 TV) the subtitle works until the letter with accent, after that, no more subtitles are displayed in the tv. I think this is related with the txt codification in the server.

 

 

The.Big.Bang.Theory.S10E01.1080p.HDTV.X264-DIMENSION.srt

  • 2 weeks later...
jonaslpalma
Posted

Hi, do you have any news about that subject?

 

Tks!

  • 2 weeks later...
willgrippa
Posted

This is a problem for me too.

willgrippa
Posted

Thank you so much. It worked.

Posted

Thanks for the feedback.

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