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Playback freezing; Service randomly restarting


PhelanPKell
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PhelanPKell

Hi all.

 

So I've posted about this before, and didn't really receive support at that time unfortunately.

 

Now that various versions have been released (which I've updated at various times), and I've tried a variety of things with the hardware (it's a VM).

Nothing has fixed this issue, so I'm coming to the forums again for support.

 

In case the title is unclear, playback of absolutely anything I watch in Emby will freeze at random times, and coincides with the service restarts that occur in the logs below.

 

I'm including a code snippet with logs from before, during, and after a freeze that just happened today.

I've also attached a complete copy/paste of today's logs.

2017-04-16 15:14:45.7666 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/186.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:14:45.7679 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924186.ts
2017-04-16 15:14:45.8681 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 102ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/186.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:14:52.4671 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/187.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:14:52.4684 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924187.ts
2017-04-16 15:14:52.5489 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 82ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/187.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:14:58.7676 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/188.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:14:58.7688 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924188.ts
2017-04-16 15:14:58.8055 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 38ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/188.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:15:02.0671 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/189.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:15:02.0683 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924189.ts
2017-04-16 15:15:02.1196 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 53ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/189.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:15:05.3300 Debug LibraryMonitor: New file refresher created for /tvshows/cartoons
2017-04-16 15:15:06.1682 Debug LibraryMonitor: New file refresher created for /tvshows/movies/The Town That Dreaded Sundown (2014 5.6)/The Town That Dreaded Sundown.mkv
2017-04-16 15:15:06.1682 Debug LibraryMonitor: Resetting file refresher from /tvshows/movies/The Town That Dreaded Sundown (2014 5.6)/The Town That Dreaded Sundown.mkv to /tvshows/movies/The Town That Dreaded Sundown (2014 5.6)
2017-04-16 15:15:06.1682 Debug LibraryMonitor: Resetting file refresher from /tvshows/movies/The Town That Dreaded Sundown (2014 5.6) to /tvshows/movies
2017-04-16 15:15:06.1948 Debug LibraryMonitor: Resetting file refresher from /tvshows/cartoons to /tvshows
2017-04-16 15:17:28.9736 Debug LibraryMonitor: Timer stopped.
2017-04-16 15:17:28.9767 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 3.2.12.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 4.4.0.36
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Mon Nov 28 20:49:26 UTC 2016)
	Processor count: 8
	Program data path: /var/lib/emby-server
	Application directory: /usr/lib/emby-server/bin
	System.Net.Sockets.SocketException (0x80004005): The socket is not connected
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	System.Net.Sockets.SocketException
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	
2017-04-16 15:17:28.9790 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 3.2.12.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 4.4.0.36
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Mon Nov 28 20:49:26 UTC 2016)
	Processor count: 8
	Program data path: /var/lib/emby-server
	Application directory: /usr/lib/emby-server/bin
	System.Net.Sockets.SocketException (0x80004005): The socket is not connected
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	System.Net.Sockets.SocketException
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	
2017-04-16 15:17:28.9790 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 3.2.12.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 4.4.0.36
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Mon Nov 28 20:49:26 UTC 2016)
	Processor count: 8
	Program data path: /var/lib/emby-server
	Application directory: /usr/lib/emby-server/bin
	System.Net.Sockets.SocketException (0x80004005): The socket is not connected
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	System.Net.Sockets.SocketException
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	
2017-04-16 15:17:28.9790 Info HttpServer: HTTP Response 500 to . Time: 5ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/190.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:28.9790 Info HttpServer: HTTP Response 500 to . Time: 3ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/190.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:28.9790 Info HttpServer: HTTP Response 500 to . Time: 8ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/190.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:28.9808 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 3.2.12.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 4.4.0.36
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Mon Nov 28 20:49:26 UTC 2016)
	Processor count: 8
	Program data path: /var/lib/emby-server
	Application directory: /usr/lib/emby-server/bin
	System.Net.Sockets.SocketException (0x80004005): The socket is not connected
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	System.Net.Sockets.SocketException
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	
2017-04-16 15:17:28.9810 Info HttpServer: HTTP Response 500 to . Time: 1ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/190.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:28.9865 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 3.2.12.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 4.4.0.36
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Mon Nov 28 20:49:26 UTC 2016)
	Processor count: 8
	Program data path: /var/lib/emby-server
	Application directory: /usr/lib/emby-server/bin
	System.Net.Sockets.SocketException (0x80004005): The socket is not connected
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	System.Net.Sockets.SocketException
	  at System.Net.Sockets.Socket.get_RemoteEndPoint () [0x0003e] in <bd46d4d4f7964dfa9beea098499ab597>:0 
	  at Emby.Common.Implementations.Net.NetAcceptSocket.get_RemoteEndPoint () [0x00006] in <124845156a7a4d5f9ea95faa22e65d6c>:0 
	  at SocketHttpListener.Net.HttpConnection.get_RemoteEndPoint () [0x00000] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at SocketHttpListener.Net.HttpListenerRequest.get_RemoteEndPoint () [0x0000b] in <f25538a6886c458f8a30dd4313fbbc16>:0 
	  at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpRequest.get_RemoteIp () [0x00031] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00212] in <250ae87a98e84c5bae6e73ed0036f89a>:0 
	
2017-04-16 15:17:28.9869 Info HttpServer: HTTP Response 500 to . Time: 2ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/190.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:28.9879 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/190.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:17:28.9938 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924190.ts
2017-04-16 15:17:29.3160 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 328ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/190.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:29.4036 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/191.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:17:29.4051 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924191.ts
2017-04-16 15:17:29.4853 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 82ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/191.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:29.6063 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/192.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:17:29.6078 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924192.ts
2017-04-16 15:17:29.7149 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 111ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/192.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:29.7932 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/193.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:17:29.7949 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924193.ts
2017-04-16 15:17:29.9107 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 118ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/193.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:29.9678 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/194.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:17:29.9692 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924194.ts
2017-04-16 15:17:30.0205 Info LibraryMonitor: The Town That Dreaded Sundown (2014 5.6) (/tvshows/movies/The Town That Dreaded Sundown (2014 5.6)/The Town That Dreaded Sundown.mkv) will be refreshed.
2017-04-16 15:17:30.0229 Info LibraryMonitor: movies (/tvshows/movies) will be refreshed.
2017-04-16 15:17:30.0731 Info HttpServer: HTTP Response 200 to 13.37.42.54. Time: 105ms. http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/194.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False
2017-04-16 15:17:30.1415 Info HttpServer: HTTP GET http://13.37.42.50:8096/emby/videos/69bbf104e5f1842ebd8aad368bdc5f35/hls1/main/195.ts?DeviceId=4435ba0faf072cdd87c4f644d8c7e0faede72f06&MediaSourceId=69bbf104e5f1842ebd8aad368bdc5f35&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=1599616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=d0c65cfc23984b28b484e00813eb0946&CopyTimestamps=false&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=e7a7db17ce0baad65181b3ebc045f716&RequireAvc=true&RequireNonAnamorphic=false&DeInterlace=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=False. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
2017-04-16 15:17:30.1433 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/dfe670bf43ae5048ebbc291372cce924195.ts

emby_logs_20170416.txt

Edited by PhelanPKell
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Hi.  Sorry we missed whatever your original issue was.

 

 

...and coincides with the service restarts that occur in the logs below.

 

 

The log you posted is a single log and does not contain any kind of shutdown or restart sequence.  Is the server actually re-starting?

 

If it were, that would explain the video freezing on the client end as the server would stop feeding it.  However, the log you posted looks more like a situation where the client just goes away (from the perspective of the server) which can happen if the network is disrupted somehow.

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PhelanPKell

Hi.  Sorry we missed whatever your original issue was.

 

 

 

The log you posted is a single log and does not contain any kind of shutdown or restart sequence.  Is the server actually re-starting?

 

If it were, that would explain the video freezing on the client end as the server would stop feeding it.  However, the log you posted looks more like a situation where the client just goes away (from the perspective of the server) which can happen if the network is disrupted somehow.

 

Hi ebr,

 

Thank you for the reply.

 

I guess I misunderstood this line:

Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh

 

I interpreted that as a command it was running, which stated that it was running a restart shell script.

 

The OS itself is not restarting, it just appeared to be the Emby server based on what I was seeing in the logs.

Playback will freeze (sometimes indefinitely without manual interference, and sometimes only for roughly 5-10 minutes).

If I don't want to wait to find out, I will run "service emby-server restart", after which I can resume playback.

 

The odd thing is, the server worked fine when I first built it. A couple months later it started acting up. I thought maybe it was the auto-organiser for media, but disabling that for a couple weeks didn't resolve the issue.

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PhelanPKell

Additionally, what if you try disabling the realtime monitor for your libraries? Does the issue persist?

 

Hi Luke,

 

Thank you for the reply.

 

 

I can disable this from the admin panel, but I don't think I'll get an effective test until I'm home.

I will give this a try though, and report back what happens.

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PhelanPKell

Thanks for the feedback.

 

Hi Luke,

 

Is there an alternative way to disable real time monitoring of the library, aside from the scheduled tasks?

 

I disabled the scheduled task, and streamed a movie, but it still locked up.

Unless there's another function to disable, it seems that is not the root cause. :(

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Hi Luke,

 

Is there an alternative way to disable real time monitoring of the library, aside from the scheduled tasks?

 

I disabled the scheduled task, and streamed a movie, but it still locked up.

Unless there's another function to disable, it seems that is not the root cause. :(

 

Real time monitoring is not a scheduled task.

 

If you disabled the library scan task, you will probably want to turn that back on.

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PhelanPKell

Whoops, I wrote that I was testing the disabling of real time scanning, but forgot to actually post it.

 

Good news, I got through an entire 1 hour episode without any freezing, so it looks like real time scanning is the culprit. Thank you very much guys for the fix. :D

 

 

Is there a known cause for this? Drive speeds, or something that causes a bottleneck?

Edited by PhelanPKell
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Thanks for the feedback. We use the mono realtime notifier for this and every now and then on some devices it's not stable. The normal library scan will still be able to pick up changes though. Thanks !

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