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Supporter Key Invalid ??


hedgehogg

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hedgehogg

MB3 Key Missing or Invalid - in order for any premium content to be registered, you must also be an MB3 Supporter. Please donate and support the continued development of the core product. Thank you.

 

I have 2 I bought Square and it reads expired so I decided to link them again now the newest one reads invalid as does the older one email is dave@white-elephant.co.uk

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Try it now.  You created an infinite link.

 

You linked key 1 to key 2 and then linked key 2 back to key 1 and our system went "bleh..."

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  • 3 weeks later...
Jambercob

I seem to have just done this myself. Purchased TV theme videos and it wasn't working so I tried re-entering and re-linking my keys and now it shows as not being a Supporter anymore. I linked them both ways not realizing it would cause a problem. The latest key was for e-mail address jambercob@gmail.com and the old one was jake@jakegerome.com. We use both accounts to purchase plugins since one is mine and the other is my fiancee's. Any chance you guys can fix this? I appreciate it!

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Jambercob

It worked but the Movie video themes then said trial. I then re-linked but this time doing it the proper way by linking just the new key with the old one and it broke it again. jambercob@gmail.com was the newest key according to my e-mails but it doesn't seem to like me linking that key to the old one for jake@jakegerome.com. If you fix it again I won't touch it at this point. I'll just re buy the theme on the new e-mail instead of the old one. Sorry for the issues.

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No, its just that I had to guess at which link to remove.  I'll try and find the other one and remove it.

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Jambercob

Ok so that worked and they re-linked fine. It's strange though because 1 plugin (Movie Theme Videos) was registered under the new e-mail/key. The Supporter Key, TV Theme Songs and just yesterday TV Theme Videos was purchased under the old e-mail/key. TV Theme Videos still shows as Trial Expired but if I enter the old key and click save it then shows registered but then shows Movie Theme Videos as Trial Expired. 

 

Thanks for all the help and quick work!

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Jambercob

I guess I must also say I noticed even though they linked, using the new key also shows TV Theme Songs as Trial Expired. Only thing I can think to do is use the old e-mail/key which I use more often to purchase with and purchase the Movie Theme Videos again using it instead of the other account.

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The system isn't designed to be used the way you are.  It is meant to accommodate the situation where an email changes from an old one to a new one not to share two accounts so the link only goes one way.  Everything from the old key is moved to the new one but not the other way.

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Jambercob

Ok, well i'll just stick with the older e-mail/key. I wasn't sure about this since when I tell it I lost my key the e-mail sent to jambercob@gmail.com says:

 

You have registered the following features to date:

moviethemevideos
mbsupporter
themesongs
themevideos

 

 

Thanks for looking into this for me though and hopefully others will see these postings and not make the same mistake.

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