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Electron Crashing during Theater playback


JPindur
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Got a Lifetime subscription for xmas, was excited to get away from the annoying WMC interface and ads for the much nicer looking Theater for Windows. I searched and don't see any other topics about this.

 

 

Electron crashes, after a few seconds windows offers to kill it, then emby crashes. Then I restart Theater. 

 

I can't see a pattern. Doesn't seem to be related to what's playing. 2 hours with nothing, 2 crashes in 20 minutes, once it was 2 seconds into it, but usually its mid show. One time chrome crashed afterwards. Rare to watch 2 things in a row without a crash. Nothing else running on the Win 7 PC, only emby, teamviewer, chrome, remote (LM/firefly). No security SW.

 

How can i debug/gather logs?

 

 

Thanks!

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JPindur

Sorry for the delay, the forum doesn't auto follow your own posts I guess?

 

I put 9 events from my log file in a google doc, most are different.

https://docs.google.com/document/d/1NBeGeuOviGStJhkSah_N36f-UAPp3yU_O-NY33T9oGA/edit?usp=sharing

 

I've since uninstalled emby server and emby for WMC, but neither were running before, but it seemed stable yesterday with little use.

 

partially examples:

Log Name:      Application

Source:        Application Error

Date:          12/29/2016 10:34:30 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Media-PC

Description:

Faulting application name: electron.exe, version: 1.4.11.0, time stamp: 0x58475d17

Faulting module name: electron.exe, version: 1.4.11.0, time stamp: 0x58475d17

Exception code: 0x80000003

Fault offset: 0x0000000000346c3d

Faulting process id: 0x12f4

Faulting application start time: 0x01d262357d662c4e

Faulting application path: C:\Users\Media\AppData\Roaming\Emby-Theater\system\x64\electron\electron.exe

 

Log Name:      Application

Source:        Application Hang

Date:          12/29/2016 7:41:38 PM

Event ID:      1002

Task Category: (101)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Media-PC

Description:

The program electron.exe version 1.4.11.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Log Name:      Application

Source:        Application Error

Date:          12/29/2016 12:28:21 AM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Media-PC

Description:

Faulting application name: Emby.Theater.exe, version: 2.5.32.0, time stamp: 0x5848ed64

Faulting module name: avformat-lav-57.dll, version: 57.23.101.0, time stamp: 0x00033000

 
 

Log Name:      Application

Source:        .NET Runtime

Date:          12/29/2016 12:28:06 AM

Event ID:      1026

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Media-PC

Description:

Application: Emby.Theater.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 69AD2CF1

 
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JPindur

After uninstalling Emby WMC and Emby Server, I haven't seen the crashes. It's been a few days without one now.

 

I'll reply if they come back, thanks.

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JPindur

When I was testing out the emby server I had initially installed it on this playback PC, viewing with EmbyWMC.

Later I moved emby server to a different PC, but didn't uninstall the server, I believe I disabled it.

 

Crashes started on the playback PC when I installed Theater. The only change to stop the electron crashes was uninstalling the disabled Emby Server and Emby WMC, then a restart. I had restarted a few times after Theater was installed, so I don't think that's related.

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